Vivek Kacham
*****.**********@*****.***
EDUCATION
WILMINGTON UNIVERSITY
Masters, Information Assurance
SKILLS
Data Modeling
Relational Databases
Object Oriented programming
APEX
Lightning Components
Visual Force
jQuery
Web Services
SOQL
SOSL
Data Migration
Java Script
Html
CSS
SQL
ETL
Workbench
SFDX
JIRA
Visual Studio
GitHub
CERTIFICATIONS
Salesforce Administrator
Salesforce Developer 1
Salesforce App Builder
CAREER OBJECTIVE
4+ years of IT Industry experience in Salesforce CRM and Force.com platform as Administrator and Developer. Looking to leverage my wealth of knowledge and experience into the open Administrator/Developer role at your organization. EXPERIENCE
SALESFORCE ADMINISTRATOR/DEVELOPER
TYLER TECHNOLOGIES INC, Dayton, OH / Oct 2017 – Present
• Worked as a salesforce administrator and developer with the development team in achieving sprint deliverables.
• Involved in sprint grooming sessions with the product team in brainstorming and finalizing new requirements.
• Worked on various administration activities may include but are not limited to formula fields, page layouts, record types, reports, and dashboards.
• Deployment automation using Jenkins, Ant
• Integrated salesforce with data integration/migration tools like Jitter bit, apex data loader, DocuSign.
• Good experience using flow builder, process builder and workflows.
• Implemented customizations using apex classes, visual force pages and apex controllers on force.com platform.
• Developed rich UI using custom cascading style sheets CSS in visual force pages and used java script, jQuery for client-side validations.
• Experience using salesforce AppExchange to install the packages and configure them as needed.
• Integrated Web-to-Case feature with Case Assignment and Escalation Rules for streaming the process.
• Built internal Sales application by using custom Lightning components, Visualforce, APEX, CSS3.
• Good understanding of Salesforce architecture and extensively worked on Triggers, Governor’s limits, API’s, Aura components, Visual Force, SOSL, SOQL. SALESFORCE ADMINISTRATOR
ADEQ, Phoenix, AZ / Feb 2016 - Sep 2017
• Collected cross-functional requirements and used agile development methodology to create low-code solutions and satisfy requirements.
• Communicated, transitioned, and trained all internal users on Salesforce Lightning Experience.
• Responsible for user creation, security evaluation, adjusting roles, profiles, permission sets, tracking new Salesforce releases.
• Good experience in using sales cloud and service cloud and provided users with out of the box functionality.
• Extensive use of Data loader, Mass updates, duplicate record management.
• Automated tasks using process builder, flow builder and workflows.
• Experience with lightning declarative and custom development.
• Possess a thorough understanding of the salesforce with demonstrated knowledge of salesforce service cloud and sales cloud.
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