Assistant Manager
Resume:
Contact
Skills
Work History
Student
Katherine Pabon
Dedicated to providing every patient with top-notch service and support through high-quality care and efficient management of unit documentation. Collaborative and team-oriented with healthcare staff to effectively contribute to patient needs. Detail-oriented and methodical in tracking changing conditions. Address
Union City, GA, 30291
Phone
adhifv@r.postjobfree.com
Bilingual, fluent
in Spanish and
English
Chart
documentatio
n
Physician
support
Customer
assistance
Project
planning
Office
management Very Good
Customer
service
Assistant Operations Manager
One Zone Transpiration LLC, Union City, GA
Taught employees how to collaborate on daily job
tasks and achieve service targets.
Enhanced employee management by developing
schedules, tracking time and administering payroll. Developed and maintain operational guidelines for
staff.
Evaluated current operational strategies and
recommend improvements.
Coordinated with General Manager in different
operational issues and promotional activities.
2019-05 -
Current
Ophthalmic Technician
Americas Best Contacts & Eyeglasses, Union City, GA Operated ophthalmic equipment for patient eye
examinations and prepared patients for examinations and surgeries.
Triaged phone calls from patients and outside
contacts and handled in order of importance.
Worked well with patients, staff and manufacturer
representatives to carry out successful office- and patient-related work each day.
Directed patients to exam rooms for initial evaluations and intake, including history, medication and
symptom documentation, to aide physicians with
carrying out efficient appointments.
Promoted positive and smooth patient flow
throughout facility, encouraging more efficient
operations and boosting patient satisfaction.
2018-03 -
2018-11
2016-05 - Financial Aid Student Assistant
2018-02
Excellent
Very Good
Excellent
Excellent
Very Good
Excellent
2020-02
Languages
Education
Spanish
English
Georgia State University, Atlanta, GA
Maintained material and stock levels consistent with business requirements while meeting target capital objectives.
Received incoming calls and messages and
addressed or triaged phone requests.
Welcomed visitors to office, communicated arrival to team and managed visit expectations.
Investigated and resolved customer complaints to
foster satisfaction.
Bachelor of Science: Neuroscience
Georgia State University - Atlanta, GA
Member of Nu Rho Psi
Coursework in Neuroscience Laboratory, Organic
Chemistry Laboratory, and Biology Laboratory
Continuing education in medicine
2016-08 -
2020-05
Native
Native
Katherine Pabon
November 3, 2020
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