Administrative Assistant Social

Ludnie Leger

North Miami, FL ***** 786-***-**** ********@***.***

Profile:

With the objective of promoting social justice by contributing to the advancement of knowledge and practicing in the field of social welfare with professional of social workers. Hardworking professional with excellent oral/written communication skills, seeks a position as a Social Worker. Leadership and interpersonal skills, as well as strong ability to multitask and meet deadlines. Ability to provide patient centered care with compassion, understanding and listening skills while prioritizing care in a safe environment. Complete tasks precisely and efficiently with critical thinking and analytical-problem-solving skills.

EDUCATION

Florida International University (FIU), Miami, FL

Bachelor of Science in Social Work July 2019

Dean’s List December 2017-May 2018

SKILLS

• Knowledge of HIPPA and OSHA Regulations

• Active Listening, Critical Thinking, Customer and Personal Service

• Foreign Language (English, Creole, French)

• Great oral/written communication, and Customers Services Skills

• Interpersonal, time management, and telephone demeanor skills

• Microsoft Word, Access, PowerPoint, Microsoft Office, Internet Explorer, Excel

• Ability to work in a fast-paced environment with minimal supervision

• Ability to work well with others to accomplish team goals

• Possess great organizational skills, and detail oriented

• Provide appropriate emotional support

Certifications

Basic Life Support (BLS) and First Aid

Certified In DCF- HIPAA Training

Certified In DCF- Security Awareness Training

EXPERIENCE

Social Work Intern, Green Family FIU Foundation Neighborhood Help, FL August 2018 –July 2019

Collaborate with support networks such as nurses, physicians, and other interdisciplinary staffs to provide patient center care

Research and refer clients to community resources, such as food stamps, childcare, and health care

Refer clients to community resources including housing, shelters, food stamps, insurance, etc.

Help clients work with government agencies to apply for and receive benefits such as Medicare and Medicaid

Respond to crisis situations such as elder abuse

Advocate for and help clients get resources that would improve their well-being

Follow up with clients to ensure that their situations have improved

Effective planning skills and ability to maintain a healthy relationship with

clients and gain their trust.

Evaluate services provided to ensure that they are effective

Participated in systems-based in Social Work, involving the client and the support

System in identifying needs and establishing an intervention plan.

Conducted home visits based on individual child and family needs.

Evaluated Clients through conversations, interviews, and observations to determine

correct testing or examination.

Completed psychosocial assessments (intakes) on the referred clients that

acknowledges strengths and weaknesses that need to be addressed.

Providence Community Center, Miami, FL August 2014 – October 2018

Administrative Assistant

Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies

Providing real-time scheduling support by scheduling appointments and preventing conflicts

Screening phone calls and routing callers

Handle sensitive information in a confidential manner

Maintain computer and manual filing systems

Handled phone calls from patients calling in sick and scheduled follow-up appointments

Gathered personal and insurance information necessary prior to appointment

Miami Dade College, Miami, FL August 2010–May 2013

Student Assistant /Leadership

Collaborate with faculty to conduct new student workshops

Develop and manage comprehensive academic support program

Coordinate with teachers and center coordinators to develop lesson plans and materials

Collaborated with Miami Dade College in the “Making Connections” program in 2011

Facilitated workshops on smoking prevention in 2011

Participated in Fundraising for the homeless and disabled people with Emmanuel Baptist Church for Haiti after 2010 Earthquake

Organized the Second Annual Haitian Flag Day Program in 2008 at Linsey Hopkins Educational Center

Provided clerical support for the Science Department

Assisted in monthly promotional activities for students, faculty and staff

Directed students and visitors coming to the center to the appropriate office or service

Answered phone calls and provided other duties as assigned

VOLUNTEER/COMMUNITY INVOLVEMENT

Miami Rescue Mission 2017

The Women’s Breast & Health Initiative 2017

Villa Maria Rehabilitation Center, Miami, FL 2016

S.T.E.M Advisement Workshop 2011- 2012

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