Sales Entry Operator

Julie Castro Lazaro

Email: *************@*****.***

Abu Shagara, Sharjah, UAE

Mobile: 054*******

Objectives: To work on a company where my knowledge and skills will be utilize and developed through challenges and opportunities, learn more, and contribute and to be part of a team. Work Experience:

KM Hypermarket

May 29, 2016 to May 2020 Sales Staff

Scope of Work

Greet customers as they arrive at the store and provide them with information on location of their desired products and always say “thank you”

Provide information on terms of service, warranties and claim procedures to achieve customer satisfaction.

Handled complaints and suggestions by first listening intently to what customers have to say

Assisted customers in locating their choice of products by leading or directing them to correct shelves or aisles.

Making orders to the company warehouse and direct supplier

Arrange and display products neatly on shelves according to their categories

Checking and sorting the good and damage items according to different supplier checking expiry date to avoid costumer complain

Receive deliveries

Answering telephone calls in a good way

Provide price label for the item without price.

Municipality of Cagayan de Oro City Reception

September 2015 – May 2016

Scope of Work

Greeting visitors and accepting deliveries.

Handling incoming calls and operating a switchboard.

Maintaining office directories.

Assisting other administrative staff with overflow work, including word processing, data entry and research.

BPI (Bank of the Philippine Island) Sales Associate November 2011 – July 2012

Scope of work

Increase credit card customers

Engage and educate customers on product usage

Convey brand information to customers and respond to questions/inquiries that arise

Responsible for daily/monthly sales targets

Investigate and address competitors’ activities

Taking purchase orders from clients, and converting referrals from clients with interest in using the credit cards into sales.

SUNPRIDE Corporation

August 2010 – June 2011 Merchandiser

Scope of work

Promoting products to significantly increase their sales.

Monitoring stock levels and reviewing product performance in order to identify current and future trading opportunities.

Completing all paperwork and administration tasks as required especially price survey.

Ensuring each area of the store is stocked, rotated, clean and looking its best.

Attending monthly meeting to discuss every concerns of merchandiser to their respective areas.

Ordering stock availability from suppliers to stores.

Checking and replenishing product display areas in line with company plans.

Always apply the FEFO (First Expiry First Out) to avoid costumer complain.

Provide inventory reports to help increase sales to achieve the given target.

Maintained, ordered, and installed materials or signages.

Apply the 5’s rule

PagIbig Fund

March 2008 – March 2010 Working Student Trainee

Scope of work

Answering telephone calls

Checking and sorting housing loan requirements of the members according to alphabetical order and with their own respective folders.

Creating master lists of the new account holder.

Monitoring the master list of the old account holder.

Sending documents from one department to other department that need for signature.

Updating customers profile or information if needed.

Arranging all documents in according to their respective shelf and titles.

Filling to encoding the customers receipt number for personal purpose only.

Submitting a reports

Accommodating other staff and personnel

Core Qualifications:

Ability to work without supervision

Ability to use of Microsoft software

Ability to work under pressure

Teamwork

Responsible

Communication

Educational attainment:

Graduate in Bachelor in Public Administration from Bukidnon State University in the year 2007 – 2011 Elementary: Macanhan Elementary School 1995 - 2001 Secondary: Carmen National High School 2001 - 2005 Personal information:

Date of Birth: July 04, 1988

Age: 32

Sex: Female

Citizenship: Filipino

Religion: Roman Catholic

Civil Status: Single

Languages: English,tagalog,bisaya,ilocano

Thanks and regards,

Place: Sharjah

Julie Castro Lazaro

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