ERWIN CRUZ

*** ********** **. ***** ****** Subd.

Angeles City Pamp. 2009

093*-***-****

adhhvs@r.postjobfree.com

PROFILE

Achievement oriented and accomplished professional with extensive background in customer service, directing and leading. Proven record for increasing customer retention rate and customer satisfaction; possess a strong ability to establish successful business relations resulting in continuous company growth annually. A result driven individual who thrives in positions of great responsibility.

EXPERIENCE

1990 – 2009

WARD CLERK/TRANSCRIBER, KAISER PERMENENTE HOSPITAL, ER DEPT.

Los Angeles and Baldwin Park, CA.

626-***-****

Under direct or indirect supervision of supervisor, contributes to patient care by performing clerical and non-professional tasks directly and indirectly related to patient care and unit functioning. Is responsible and accountable for tasks delegated. Essential Functions: * Answers phone(s) on Unit and manages calls appropriately. Takes phone reports from Lab, Diagnostic Imaging.

JUNE 2010 – DEC 2011

UNIT SECRETARY, GARFIELD MEDICAL CENTER, MED SURG.TELE

Monterey Park, CA and Baldwin Park CA.

MARCH 2017 – JUNE 2017

RAMP AGENT, SWISS PORT, SAN FRANCISCO INTERNATIONAL AIRPORT

JULY 2017 – AUG 2017

UNIT SECRETARY, MONTEREY PARK HOSPITAL,MED SURG TELE

AUG 2017 – DEC 2017

WARD CLERK/TRANSCRIBER, KAISER PERMENENTE HOSPITAL, RECOVERY

Downey, CA.

MARH 2019 – OCTOBER 2019

HERTZ CAR RENTAL SERVICES

CUSTOMER SERVICES

SACRAMENTO INTERNATIONAL AIRPORT

EDUCATION

1980 - 1984

HIGH SCHOOL- HOLY ANGEL HIGH SCHOOL

1984 – 1988

BSBA – HOLY ANGEL UNIVERSITY

SKILLS

Ability to provide solutions to complex issues

Strong and extensive background in Medical related fields

Medical Terminology. Certificate and BLS Card

Enthusiastic team player; driven to train and motivate individuals to achieve maximum performance.

Computer literate, internet savvy and multi-task oriented

Proficient in Excel, Microsoft, Outlook and Word

Able to read, write and speak fluent English and Tagalog

REFERENCES

SHERWIN ARCEO 094*-***-****

GEM CRUZ, 092*-***-****

RANDY TAN 092*-***-****

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