Simranjeet Kaur
*** **** ****** ********** **, Y*A1W1
adhhuh@r.postjobfree.com
Summary
* ***** ** ***** ********* experience in Customer Service/Interaction,looking forward to secure a dynamic position in a professionally challenging environment where my Interpersonal skills will be utilized to the utmost level to serve the organization to the best of my ability and skills.
EmploymentHistory
Office Admin
Sunpack
Brampton, Ontario
November 2018 - December 2019
Responsibilities:
Perform other work related duties as directed by supervisor
Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc
Assists with clerical duties as requested
Perform computer system data entry of all titles
Embraces changes affecting one’s area
Answers incoming phone calls
Cashier August-December
PetroCanada
Handlecash,creditorchecktransactionswithcustomers
Scangoodsandcollectpayments
Ensurepricingiscorrect
Issuechange,receipts,refunds,ortickets
Redeemstampsandcoupons
Countmoneyincashdrawersatthebeginningandendofshiftstoensurethatamountsarecorrectandthatthereisadequatechange
Makesalesreferrals,cross-sellproductsandintroducenewones
Resolvecustomercomplaints,guidethemandproviderelevantinformation
Bagitemscarefully
Greetcustomerswhenenteringorleavingestablishment
Maintaincleanandtidycheckoutareas
Keepreportsoftransactions
Processreturnsandchecktoseeifitemsaredamaged
Answercustomers'questionsandgetamanagerifanswerdoesn'tsolvetheissue
Bag,boxorwrappackages
Pleasantlydealwithcustomerstoensuresatisfaction
Security Supervisor
Allied universal
Responsibilities:
December 2019- present
Supervising security personnel.
Carrying out close supervision of on-site security personnel.
Scheduling the work and duties of individual security officers.
Helping out the HR department in the reconciling of staff wages and payroll issues.
Immediately responding to any problems.
Providing leadership, guidance and support to security staff.
Writing clear reports and logs.
Operating CCTV cameras.
Checking and setting alarm systems.
Checking fire systems and fire equipment.
Completing reports of alarms, incidents, and complaints.
Overseeing the inspection of all packages entering and exiting the building.
Ensuring the safety and security of guests and employees.
Ensuring the protection of property and assets.
Looking for lost items belonging to staff or members of the public.
Checking doors and windows.
Professionally handling all sensitive and confidential information.
Carrying out physical inspections of people and bags.
Handling complaints in a diplomatic manner.
Removing unauthorized people from a building
Education
Central Board ofSecondary Education
High school
June 2015
Diploma in general business Graduated 2018
Cambrian College
ProfessionalSkills
Microsoftoffice
Report Writing
Time management
Languages
English Proficient
Hindi Proficient
Punjabi Conversational