Service Representative Medical
Resume:
CHARITY ROSS
PATIENT SERCIVE REPRESENTATIVE
CAREER PROFILE
Ethically correspond with patients or representatives in writing, over the phone and in person for the purposes of investigating inquiries, scheduling, and collecting and distributing orders to appropriate physicians as to expiate patient care. Collect data for the purposes of assisting in Resident Physician research of patient treatment and practice census reporting. Patient Service Representative
UT Family Practice
University of Tennessee College of Medicine, Erlanger HS – 2009- present
Collect and report data on topics such as patient encounters and inter-institutional problems, making recommendations for change when appropriate.
Utilize EPIC EMR system to analyze date, collate documents, and extract relevant information.
Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
Explain policies, procedures, or services to patients using medical or administrative knowledge.
Organize, train, provide leadership and supervision of student volunteers.
GOAL
I am looking for a challenging position in a high quality environment that will ultimately continue personal and professional growth, and where my contributions will be mutually beneficial.
CONTACT
*******.****@********.***
***********@*****.***
Signal Mountain TN
EDUCATION
MBA, General Management School
of Business and Graduate Studies
Bryan College 2011
BS, Psychology / Literature College
of Arts and Sciences University of
Tennessee Chattanooga
2009
SKILLS
4.75
4.25
4.75
5
4.75
5
1 2 3 4 5
CUSTOMER …
PROBLEM SOLVING
PLANNING
MICROSOFT
CENTRICITY
EPIC
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