OBJECTIVE
I’m seeking for a position with a well established company where I can maximize my program development and training skills.
HIGHLIGHT S
Customer-oriented Strong leader
Supervisory skills
Training and mentoring
Adaptable
Staff development talent
Operational improvements
Reliable and dependable
Hiring and recruitment
Able to stand entire shift
Certified First Aider
SUMMARY
Resourceful, flexible Customer Service / Operations Professional with thirteen years (13) onwards successful experiences in demanding work environments requiring high level precision.
Adaptable, transition easily between small and large tasks, working individually and in a team.
Personable, well traveled individual who enjoys working with customer and colleagues.
Proficient in Microsoft Office (Word, Excel, Power Point).
Bachelor Degree in Business Administration Major in Marketing.
Consistency exceeds expectations and adds extra value.
EXPERINECE
Bricolage Philippines Inc - MR DIY PHILIPPINES July 24 2019 up to present
Waltermart Makiling Calamba
Multi Unit Store Supervisor
Regular
Monitor daily incremental sales and provide good result.
Provide trade analysis report for soon to open store and present to top management.
Train and monitor manpower progress.
Monitoring of stocks availability, display of items. Identify fast and slow moving items
Proper coordination at the head office different department for accurate report and at on time.
Ace Hardware Phils Inc. April 13, 2018 – May 19, 2019
Puregold Calapan City, Oriental Mindoro
Store Supervisor
Regular
Manage daily operation for consistency.
Analyze and provide corrective action plan
Handling manpower performance and provide a performance appraisal
Monitoring of stocks availability
Coordinating to head office per department for operation concern and monthly reports.
RL CONCESSIONAIRE CATERNG & SERVICES
a franchise of Chic-boy Restaurant March2014- August 2017 Gaisano Capital, Tawiran Calapan City Oriental Mindoro
Store Manager
Regular
Responsible for interviewing, hiring and firing employees, handle staff training and scheduling.
Responsible for the business performance of the restaurant.
Analyzing and planning restaurant sales levels and profitability.
Organizing marketing activities, such as promotional events and discount schemes.
Preparing reports at the end of the shift/week, including staff control, food control and sales.
Creating and executing plans for store sales, profit and staff development.
Setting budgets and/or agreeing them with owner / Franchisee.
Planning and coordinating menus.
LUNA GOCO GROUP of COMPANY 2011-2014
Lalud Calapan City Oriental Mindoro
Company / Internal Auditor
Part time / full time
Collect and analyze data to detect deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies.
Report to management about asset utilization and audit results, and recommend changes in operations and financial activities.
Prepare detailed reports on audit findings.
Review data about material assets, net worth, liabilities, capital stock, surplus, income, and expenditures.
Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions.
PUREGOLD CALAPAN May 2012-May 2013
Camilmil, Calapan City Oriental Mindoro
Management Trainee 2
Regular
Working with other managers to plan and direct the work of the organization.
Set policies.
Evaluating work output.
Receiving company instruction in subjects related to their rotational experience.
Attending lectures, watch guest speakers, and create projects, oral presentations, and take tests.
Work and coordinate in different departments to gain perspective, including marketing, sales, customer services, purchasing, merchandising, and personnel departments.
Handling established accounts to gain familiarity.
Adhere to guidelines of formal written training program.
Attending periodic evaluations.
Achieving a passing score in all areas of the management training program in order to continue in the program.
Participating with store management in interviewing, hiring, and training employees.
Use company reports to analyze sales, gross profit and inventory activity.
JOLLIBEE FOOD CORP Extra Chiz Corp. March 2003- August 2009
Calamba City High-way, Laguna
From Team Member to Shift Manager
Regular
Ensure that the operation runs smoothly, efficiently and according to company standards while also overseeing and directing employees.
Prepare supplies for busy weekday lunch shifts and maintain inventory levels throughout peak hours.
Organize staff schedules and workloads to maximize productivity.
Monitor food preparation to ensure orders are completed quickly and no product is wasted.
Keep dining area clean with effective oversight and crew assignments.
Answer customer service issues quickly and ensure total satisfaction from all guests.
Managed inventory for all shifts and ordered supplies.
Trained new employees on proper food handling and safety procedures.
Outlined shift duties and created signage to keep employees informed of procedures.
Maintained total store cleanliness for every shift and ensured following shift would have a clean facility for transition.
EDUCATION
Colegio de San Juan de Letran Calamba City, Laguna
BS Business Administration Major in Marketing 2003-2007
Awarded for “Best in Leadership”
Working student
System Technology Institute Calapan City, Oriental Mindoro
Diploma in Computer Electronics 2001-2003
Leido National Memorial High School Calapan City Oriental Mindoro
Graduated 3rd honor 1997-2001
Adriatico Memorial School Calapan City, Oriental Mindoro
1991-1997
CHARACTER REFERENCE
ROSE ACLAN
RL GROUP OF COMPANY –OIC
092*-******* / 286-8888
KAREN JANE VALDESTAMON
BRANCH MANGER OF MAX’S RESTAURANT-CALAPAN
MELANIO CHUA
PUREGOLD COMPANY-AREA MANAGER
LUZ MALLORCA
PRINCIPAL 1
CRARINA LUNA
FRANCHISEE
JEFFERSON L. TUI
AREA MANAGER
ERIC CAMPOSAGRADO
REGIONAL MANAGER- BRICOLAGE PHILS INC.