Rasna Sharma ***********@*****.***
Address - Flat No 1103 Balaji Amrit, Plot No:12, Sector 03, Ulwe 410206
Phone - 992*******
OBJECTIVE
Seeking a Challenging and Responsible position at Entry Level to enhance my skills.
EXPERIENCE
Sr Customer Service Representative
Tracmail - Mumbai November-2005 - December-2007
Worked as Sr Customer service representative to collect on outstanding credit card bills for US process
Sr Customer Service Representative
Respondez Pvt LTD - Mumbai December-2007 - August-2014
Worked as Sr Customer service representative for US collections and UK sales process.
Sr Recovery Specialist
First Credit Services - Mumbai September-2014 - January-2015
Worked as Sr Recovery specialist to collect on outstanding debts for US process
Lead Generation Specialist
Auresis - Mumbai February-2015 - August-2016
Worked as Lead generation specialist for Medical Process
Sr Sales Representative
Xplore Infocom Solutions - Mumbai September-2016 - December-2017
Worked as Sr Sales representative for student loan, US process.
Quality Analyst
INI Customers Service Pvt. Ltd. - Mumbai February-20I7 - October-2018
Worked as Quality Analyst for debt consolidation, Canadian Process (33k)
EDUCATION
Bachelor of Psychology
Mumbai University - Mumbai 2011
SKILLS
Certified Master Hypnotist from CHII
SIGNATURE
Ms.Rasna Sharma