project management

EXPERIENCE

*.Project Manager – Cisco Systems (intern) 05/2019 – 09/2019

Acquired 13% more users, bringing in an additional revenue of ~$2 million in 2019.

Achieved NPS 9.0. Worked cross functionally in an agile scrum collaboration to fully redesign and ship the learning platform (web + mobile), increasing the yearly revenue to over $17 million USD.

Defined the requirements and maintained the product roadmap based on team strategy, customer needs, and product vision. Drove growth, acquisition, retention, engagement and reduced the backlog.

Created wireframes, assessed risks, provided analytical feedback for key performance metrics.

2.Technical Project Manager – Healthier Kids Foundation 07/2017 – 01/2019

Led the ideation, development, implementation, and launch of a scalable data refining tool for a local non-profit, currently saving over 70 hours of monthly labor time. Ensured HIPAA compliance.

Wrote the product specifications. Conducted A/B testing, usability studies, code reviews, and wrote the algorithms to optimize the interface + user experience. Execution and monitoring of the scope.

Cross functional collaboration with analysts, vendors, engineers, and other stakeholders.

Revised short term growth strategy, assessed technical risks, and created risk mitigation plans.

Centralized data access to leverage metrics and team insights, generally optimizing the workplace.

3.Analyst – Academic Project 02/2016 – 05/2017

Defined objectives, features, solutions, and metrics for a graphing program.

Used market research data and ran SQL queries to recommend actionable user insights to design/release a simple API prototype with an elegant UI/UX (non-enterprise context).

Tracked key issues, milestones, status, regulatory activities, technical risks and created mitigation plans.

SKILLS

-Project management, interpersonal skills,

-CSS, HTML, JavaScript, Java, Python,

-Communication, Gap Analysis, statistics,

-Power BI, UX/UI design, MATLAB, AWS,

-Database management, object-oriented prog.,

-MongoDB, Smartsheet, SAAS, Git,

-Software development, Risk management,

-Jira, Salesforce CRM, Dynamics 365 ERP,

-Detail-oriented, data driven, ML basics,

-Microsoft Excel, Project, Visio, PowerPoint,

-Data science: NEO4-J, Tableau, Oracle Live, SQL/PL, MySQL, Apache Spark, Jupyter, R,

EDUCATION

-Bachelor of Science – Management Information Systems – San Jose State University - 08/2015 – 12/2019

PROJECTS

1.Unit Conversion Application 04/2020

A JavaScript application for unit conversion.

Converts temperature, velocity, mass, and length from imperial to metric units.

CSS for simple formatting.

HTML for basic structure.

Upon initial selection, the user is shown the conversion formula, basic definitions, necessary description, and examples for scale.

Additionally, embedded links for further learning and advanced conversions are also provided.

Video Demo - https://youtu.be/yMRXSpc8i2M

2.Online Shopping Application – Clothing Store (academic) 11/2019

Developed a python GUI for online shopping.

Used the appJar library to develop a GUI, and used the Pandas library to manipulate tabular data from a DataFrame, i.e. a locally hosted excel file.

In essence, the user chooses items to purchase and is then provided with the receipt.

This process can be repeated to shop more, or can be stopped by following the onscreen instructions.

If a wrong option is selected, an error message displayed saying “Sorry, this doesn’t exist”.

Video Demo - https://youtu.be/enAMjeMjxyY

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