Administrator - Human Resources
Resume:
LILI M.YOUNG
** ********* ******, **** ********, NJ 07006
***********@*****.***
SUMMARY of QUALIFICATIONS:
A highly motivated, self-starting professional with exceptional organizational and communication skills. Recognized as a consistently productive leader who is willing to learn new skills and take on additional responsibilities. A solid problem solver who will always add to the team’s effectiveness and to bottom line results.
PROFESSIONAL EXPERIENCE:
2017-Present SETON HALL UNIVERSITY SCHOOL OF LAW
Newark, New Jersey
Director of the Weekend Program
Interim Dean of Students (10/2019 – 03/2020)
Manages the operation of a start-up Weekend Program for the Doctor of Jurisprudence (Juris Doctorate) degree. Collaborates with professors, students, and administration to ensure the steady growth and development of a bourgeoning hybrid-educational program in the highly competitive New York legal market. Supports students to ensure compliance for successful completion of the JD program. Coordinates all programmatic communication.
Academically advises weekend JD candidates on course selection and grades to ensure that performance benchmarks are satisfied for graduation. Creates academic performance improvement plans for students who are academically at risk or on academic probation. Provides general advisement and troubleshoots on any student matters, i.e. student health insurance, complaints, and personnel issues.
Plans and coordinates social, educational and wellness programming events associated with the weekend JD program.
Collects, manages, and writes reports on student retention and programmatic data. Writes and conducts surveys for the Weekend JD program as well as the general law school population. Provides survey analysis. Generates reports to delineate program growth strategies to program constituents, and senior level administration. Assigned special statistical data projects for the Dean of the Law School and Associate Dean for Academics.
Develops training curriculum and trains faculty and staff on the Learning Management Software (LMS), Blackboard, for adult online learners. Developing a systematic review for all new course content creation. Completes special projects on learning strategy as part of the Pedagogy Committee.
Employee of the Semester, Awarded, Fall, 2018
Employee of the Year, Nominated, Spring 2019
2015-2017 NEW YORK COLLEGE OF PODIATRIC MEDICINE
New York, New York
Director of Enrollment Management (7/2015-Present)
Oversaw department personnel and optimized daily admissions department operations. Spearheaded strategic and tactical admissions recruitment and planning, and weekly on-campus interview days.
Interfaced and collaborated with all internal departments, and outside organizations, AACPM (American Association of Colleges of Podiatric Medicine) to collectively strategize to achieve institutional and professional goals. Served on special committees for the institution’s website revamp, and AACPM College Information Book upgrade, and AACPM Virtual Career Fair Planning.
Maintained CRM records and analyzed prospects/leads data. Designed and managed the implementation of educational programming to align with enrollment goals and long-term strategic vision of the institution/healthcare profession at large, such as Open House events, Monthly Webinar Series, Exploratory Campus Visits for prospects and University Advisors, Virtual Advising Sessions, Pre-Health Summer Internship Program, Pre-Matriculation Program, and Student Ambassador Program. Manages and plans special enrollment projects.
Conceptualized and implemented the first NYCPM sponsored MCAT Prep Info Session event.
Administrator of application software, WebAdmit. Read and reviewed applications for admission to the DPM program. Conducted personal interviews for highly-competitive applicants, and coordinated faculty interviewers. Oversaw the Admission Committee, and the presentation of candidates. Organized Admission Committee meetings and retreats.
Counseled prospective physician applicants, Foreign Medical Graduates, and non-traditional applicants for admission, as well as advised current students.
Promoted career awareness through in-person and virtual presentations, marketing, external communications and social media campaign initiatives to advance the podiatric medical profession awareness.
Constructed, wrote, and managed linkage agreements with Master’s Degree and Post-Baccalaureate programs.
2014-2015 INTO NEW YORK AT DREW UNIVERSITY
Madison, New Jersey
Enrollment Manager (6/2014-6/2015)
Directed and oversaw the admission and enrollment team and operations for INTO New York at Drew University.
Served as INTO internal registrar using Banner for all students enrolled in Academic English and six Pathway programs. Maintained accurate student Salesforce (CRM) and Banner records from program start through progression to University matriculation.
Advised a cohort of international students in developing cultural fluency, study habit best practices to achieve academic, and first-year university success.
Interfaced with technical staff on systems technology on an ongoing basis to optimize workflow processes and operations to stream line admissions pipeline, orientation, and registration. Liaison for University side Academic, Student Services, Learning Center, Admissions, and Finance teams.
Monitored the continuous work-flow of Application Processing Center (APC) team within INTO North America to achieve accurate and punctual turnaround times. Supervised Transcript Evaluator(s) to ensure timely processing of admissions decisions, and the admittance of competitive candidates.
Collaborated with the INTO Marketing Manager on special strategic recruitment projects, and events to meet and exceed enrollment targets.
Created data-driven enrollment reports using Excel pivot tables, charts, and functions to advise key stakeholders to shape recruitment. Collected data for multiple linear regression model used in predictive enrollment forecasting.
Established and maintained good working relationships with International Education Counselors, University Personnel, INTO North America and Global Recruitment Unit and Regional Staff members.
2012-2014 NEW YORK COLLEGE OF PODIATRIC MEDICINE
New York, New York
Assistant Director for Enrollment Management and Student Services (8/2012-6/2014)
Managed full life cycle recruiting process by implementing effective strategies from the inception of developing leads to extending offers of admission to meet and exceed enrollment goals.
Counseled prospective podiatric physician candidates and assessed candidate competitiveness. Maintained a talent pool of applicants and grew prospective talent pool.
Managed all aspects of a rigorous travel schedule to colleges & universities in Northeastern territories to educate students and university personnel through info sessions and presentations on the academic opportunities and aspects of a career in podiatric medicine.
Liaised with pre-medical advisors, professors, and university administration to maintain and increase new affiliations & partnerships.
Authored e-newsletters and took on marketing projects related to attracting highly qualified candidates. Trained new employees for the role of Assistant Director.
2011–2012 CHALLENGE TRAINING AND CONSULTING, INC.
Lyndhurst, New Jersey
Recruiter and Sales Support Analyst
(4/2011-8/2012)
Utilized creative and strategic sourcing methods to successfully increase recruitment of contracting positions for Fortune 50 Companies, including Novartis, BMW, IBM, and Johnson & Johnson.
Administered ResuMATE software and web-based Vendor Portals to manage and search resumes. Acted as company consultant liaison to provide prompt and exceptional support and service throughout the contractor’s tenure of employment.
Sourced and communicated with new business prospects and leads. Developed and ran custom reports for sales and data mining. Interfaced and fostered friendly business relations with all candidates, vendors and prospects via all modes of communication.
Developed tactical and strategic initiatives alongside Social Media expert for company’s online marketing & brand management, Social Media management, and SEO/SEM using various platforms. Wrote and designed training manual for successor.
EDUCATION:
Seton Hall University
South Orange, New Jersey
Master of Public Administration, concentration in Data Visualization and Analytics, expected, 2022.
Current GPA: 4.0
Montclair State University
Upper Montclair, New Jersey
Post-Baccalaureate NJ Certificate in Teacher of Social Studies, (9-12), 2010.
Bachelor of Arts in Political Science, 2008.
• Graduated Magna Cum Laude • GPA: 3.77
TECHNOLOGY SKILLS
Blackboard LMS, RStudio, Microsoft Office Suite, Google Office Software, Salesforce for Higher Education, Ellucian Banner, Microsoft Sharepoint, Adobe Photoshop, Internet research, ResuMATE, Constant Contact, Hoovers, Linked-In, Higher Education CRM software: Jenzabar & Hobsons Radius, WebAdmit Application Service, ACES2
PROFESSIONAL MEMBERSHIPS
National Association of Advisors for the Health Professions (NAAHP)
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