K MOHAMMED FOUZAN

T E C H N I C A L S U P P O R T

OBJECTIVE

To get a job in a reputed

organization which provides me

satisfaction and self - development

where I can use my skills to achieve

organizational as well as personal

goals.

+91-959*******

adhhfe@r.postjobfree.com

SKILLS

MS EXCEL

Service Now

Salesforce

Snow

Java

.Net

TCS, TECHNICAL SUPPORT

Perform daily health checks (Network & Servers)

Prepare and maintain dashboard, reports and provide follow-up status on identified tasks.

Daliy/ Weekly reports based on the specific already agreed format and sending the same to pre-assigned recipients

Escalations and follow-up with the IT system team as well as specific application team on pending high

priority trouble tickets

Performed troubleshooting techniques over the phone or via web messenger to identify and resolve issues.

DEC 2017 - JAN 2020

EXPERIENCE

Vels University

Bachelor In Computer Application

JUL 2014 - MAY 2017

Mazharul Uloom Higher Secondary School

Computer Science

MAY 2013 - APR 2014

EDUCATION

HOBBIES

PERSONAL SKILLS

Time Management

Problem Solving

Quick Learner

Self- Motivated LANGUAGES

English

Urdu Hindi

Tamil

Gaming Cooking Travel Movies learning

OPERATING SYSTEM

Windows Linux

Citrix Agile

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