MOHSIN T. KHAN

210-***-**** adhhe2@r.postjobfree.com linkedin.com/in/mohsin-khan93

Dynamic Business Professional with 3 years of experience across multiple industries focused around helping Fortune 500 and other clients to transform their business processes digitally through websites, apps, and smart products. Versed in Business Consulting, I strive to bring people together to resolve challenges using innovative client-centric technology solutions. In order to achieve this, I emphasize client needs, key insights, and research, all driven by my passion for Strategy and Technology!

Key Skills and Knowledge Areas: Leadership, Software Development, Critical Thinking, Effective Communication, Easy Adaptability, Efficient Multitasking, Digital Prioritization, Careful Negotiation, Detail Orientation, Problem Solving, Process Analysis, Product Management, Consulting, Business Analysis, Scrum, Analytics, Presentation, Machine Learning, Automation, Predictive Modeling, Strategy Planning, Keen eye for process improvement opportunities, Data Analysis, Performance Improvement.

PROFESSIONAL EXPERIENCE

Publicis Sapient, Consultant, Product Management, 2018 – 2020

Hired as an Associate, to perform analysis to define strategy and enable technology implementation. Create and present business solutions options and support decision-making process amongst stakeholders.

Chevron, Commercial Optimization

Created models to represent Area Operating Plan for various Chevron refineries in order to optimize and forecast transportation, storage, and distribution of product to customers.

Reviewed current and future state with business by using process flow, value stream mapping, and customer journey map exercises.

Documented business specs based on product roadmaps set by strategists and stakeholders.

Enterprise Products, TE

Modeled Contracts, Fees, and Tariffs between EP’s customers and partners in Estream application for business review. Examined these models with business to go over requirements.

Created and presented scenario documents to represent various business needs. Collaborated with business to analyze what changes needed to be made to current scope.

Monitored effectiveness of solutions implemented on an ongoing basis.

Chevron, Luis AI Chat Bot

Generated multiple scenarios for the chat bot’s response system that included creation of Entities, Intents, Probe Questions, and Follow up Questions.

Coordinated meetings with development team to review chat bot framework and receive updates on progress.

Facilitated and provided improvement recommendations to business via targeted workshops.

General Motors, Business Analyst, Global Strategic Digital Insourcing, 2017 – 2018

Hired as an Analyst, to develop and review design code and test scripts for multiple application development projects. Transitioned to more functional roles, focused around business and process analysis.

Incentive and Offer Management App for South American Market

Serve as team lead on a $4.2M engagement by supporting 14 resources on continuous improvement activities and cross-team assignments. Provide consistent feedback to team to increase efficiency and overall quality of work.

Coordinate and lead meetings between various GM partners and third-party venders to review and discuss application expectations. Participate in requirement elaboration workshops with the business and gather requirements for functional use cases.

Salles Insourcing App for South American Market

Promoted to junior project manager on a $500k insourced project. Organized weekly standup meetings with development team to plan sprints and assign roles. Excelled at managing work capacity, producing executive level metrics, and improving the deliverable and quality tracking process.

Global Payment Calculator App for European Market

Created and analyzed regression Jasmine test scripts using Soap UI. Tracked and solved time-sensitive design defects. Validated requirements in design discussion meetings, adding relevant input and feedback to design and technical leads.

Performed change impact assessments to identify potential risks and points of resistance, and developed plans to mitigate or address concerns.

Outsource Research Consulting, Consulting Analyst, Internship, 2013 – 2014

Hired as an Intern, to learn new skills and help achieve defined project milestones and deliverables. Directly participated with senior management in preparing several successful RFPs, leading to new sales.

Enterprise Social Media Network Implementation for Hess Energy Corporation

Developed compressed workflow charts and integrated them into documentation for leadership use. Built Knowledge Management PowerPoint decks for client presentation.

Successfully lead interactive Tibbr training workshops for client by providing instruction and streamlined progress tracking by utilizing excel.

Enterprise Content Management Optimization for Genesis RTS

Authored and published wiki articles to client intranet website covering industry specific products. Produced weekly-consolidated status report to manager for review.

Collaborated with team members to review technical and non-technical design documentation. Delivered completed items on time and exceeded client expectations.

EDUCATION

Bachelor of Business Administration, Management Information Systems

Texas Southern University – Houston, TX

ADDITIONAL QUALIFICATIONS

Work Authorization: US Citizen.

Training: MS Software Development Fundamentals, ScrumMaster Principles, Agile Planning, Automation Anywhere – Business Analyst, Database Fundamentals, Business Analyst Bootcamp, Six Sigma White Belt.

Software / Databases: MS Office, Salesforce, PowerBI, Spotfire, WordPress, MS TFS, MySQL, HTML5, SAP, SoapUI, HP Diagnostics, Methodologies (Agile, Scrum and Waterfall).

Interests: Team sports, traveling, health and fitness, avid golfer.

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