Baluyut, Richelle Anne

#*** ***. ******* ******** ********

Contact No: +639*********

E-mail: adhhds@r.postjobfree.com

OBJECTIVE

To be able to join the company at any position available where my skills and qualifications require, meet and exceed organizational goals.

JOB EXPERIENCE

IQOR,Clarkfield, Pampanga

Chat Support/ Customer Service Representative

February 2019 – November 2020

·Manages large amount of incoming calls/chat.

·Identify and assess customer needs to achieve satisfaction.

·Build sustainable relationship and trust with customer accounts through open and interactive communication.

·Provide accurate, valid and complete information by using the right methods/tools.

·Follow communication procedures, guidelines and policies.

·Take the extra mile to engage customers.

VXI Clark Phils

Account Specialist/ Customer Service Representative (AT&T)

April 2018 – December 2018

IQOR,Clarkfield, Pampanga

Resident Expert / Customer Service Representative (SPRINT)

July 2015 – October 2016

Expert Global Solutions (EGS) Clarkfield, Pampanga

Customer Service Representative (T-Mobile)

January 2015 – June 2016

WIDUS Resort and Casino, Clarkfield, Pampanga

Slot Customer Service Asst.

February 2012 – November 2014

EDUCATIONAL ATTAINMENT

St. Anthony College of Technology

S.Y. 2000-2004

Bachelor of Science in Nursing

Angeles University Foundation

Tertiary Level (Undergraduate)

S.Y 2004-2005

Character References will be provided upon request.

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