Inside Sales Manager

FRANK LOPEZ

347-***-**** / ***********@*****.***

Highly skilled Procurement Manager with demonstrated strength in forecasting, budgeting, and managing inventory. Well versed at all aspects of vendor sourcing and vetting, contract negotiation and budget administration. Strong understanding of financial processes and requirements for accurate and thorough reporting. Adept at managing concurrent objectives to promote efficiency and maintain a competitive edge over competitors. PROFESSIONAL EXPERIENCE

NET AT WORK, NEW YORK, NY 2015 – PRESENT

Procurement Manager

Own and manage Procurement Processes, Monthly Cloud Recurring Billing and Cloud Recurring Processes, in addition to client relationship and contract management with distributors.

Maintain a contract management database that contains all active, pending, and historical contracts. Track obligations, deliverables, contract changes, and manage and control access to documents as appropriate

Design, manage, and operationalize a technology sourcing program to optimize cost, performance and risk.

Manage Vendor relationships regarding Credit lines, Partner discounts, and Product Sourcing, reviewing open orders, and maintain consistent communication with vendor managers to discuss future purchasing goals and strategies, as well as new product offerings. Ex: Cisco, HP, Dell, Lenovo, Meraki and many more.

Solicits quotes, evaluates bids ensuring they are compliant with policies, including pricing analysis, and issue Purchase Orders to successful vendors.

Establishing a structured vendor selection process

procurement project management and planning; procurement sourcing; RFP preparation.

bid evaluation and negotiation, purchase order preparation.

contract administration including:

negotiating and settling claims or back charges, and dispute resolution; material and services planning to yield cost savings.

tracking market conditions and identify spending trends to facilitate and leverage spend efficiencies; and host and/or attend procurement and client interface meetings to facilitate procurement engagements

Queue management – review and manage Procurement workloads and backlogs, assist in expediting procurements for aged requisitions, track and monitor procurement progress, update requisition status reports

Perform quarterly audits on pricing, returns, net terms and technology.

Develop regular reports on contract milestones, execution and risk, and informing internal customers, vendors and management of activities and progress through regular written and verbal communications

Verifies requisitions for accuracy and validates scope of work collaborating with Project Managers and internal stakeholders.

Analyze purchasing patterns for hardware/software and professional services and prepare cost studies detailing findings to be reviewed by the COO.

Oversee a team of 3-4 Purchasing Agents, monitoring productivity levels, conducting twice weekly project review meetings, address issues or concerns, and personally manage escalations.

Work collaboratively with Project Managers, Legal, Risk Management, Department of Diversity & Civil Rights, and other functions as necessary to secure leading class contract terms and service levels in a timely fashion Manage product purchases, timely delivery, tracking confirmations, issue tracking, and on-site visitation to ensure quality and delivery of products.

Assist with procurement activities as directed by senior staff, manage the bidding process, contract creation, administration, and maintenance through contract lifecycle

Utilize various programs on a daily basis including Quosal and QuoteWerks for creating proposals, Connect Wise

(CRM), Cisco Common Workspace for IT configurations / deal registration, and Sage 300 for accounting and PO’s.

Provide processing requests for special pricing ensure all licenses are current and renewed when applicable.

Maintain, enter and update information into CRM system; stay up to date on new products and services.

Conduct research for IT hardware and software special projects across parent company and 5 subsidiaries. COMPULINK TECHNOLOGIES, NEW YORK, NY 2014 – 2015

Account Manager SLED & Commercial

Conducted sales presentations, prepared quotes, performed research and cold called prospects.

Managed and leveraged existing accounts throughout New York territory to cross-sell and up-sell Cisco products such as phone systems, routers/switches, Call Manager’s, Handsets, serial numbers, upgrades, replacement phones, and licensing.

Provided technical specifications for buildouts and prepared product configurations.

Managed product purchases, timely delivery, tracking confirmations, issue tracking, and on-site visitation to ensure quality and delivery of products, utilizing Quosal, Connect Wise, Cisco Common Workspace and QuoteWerks.

Provided processing requests for special pricing, ensuring all licenses were current and renewed when applicable. TEKSCAPE, INC., NEW YORK, NY 2014 – 2014

Inside Sales Engineer

Executed internal cross-sells and up-selling of several products, primarily focused on various Cisco products such as phone systems, routers/switches, Call Manager’s, Handsets, serial numbers, upgrades, replacement phones, and licensing.

Conducted pre-sales activities including research, quoting, prospecting and delivering sales presentations.

Prepared product configurations, assisted with set-up, and addressed customer inquiries regarding hardware, software, peripherals, and licenses for various Cisco products.

Managed purchases, delivery, issue tracking, and confirmations to ensure quality and delivery of products.

Assigned Account Managers and technicians to new clients and provided processing requests for special pricing.

Managed licensing to ensure all were current and/or renewed when applicable.

Utilized Quosal, Connect Wise and Cisco Common Workspace on a daily basis. PLEXON, INC., NEW YORK, NY 2008 – 2014

Inside Sales Representative

Conducted pre-sales activities including presentations and quoting, researching new prospects, and cold calling.

Managed cross selling and upselling opportunities for Cisco products to include phone systems, routers/switches, Call Manager’s, Handsets, serial numbers, upgrades, replacement phones, and licensing.

Provided technical information for buildouts, prepared configurations, assisted with set-up, and responded to questions about hardware, software, peripherals, and licenses.

Managed purchases through delivery and partnered with Account Managers to ensure exemplary customer satisfaction, achieving a positive Customer Feedback rating of 98%.

Managed processing requests for special pricing, maintained licenses, and managed CRM information to remain current on new products and services.

AST SOLUTIONS, NY 2006 – 2008

Inside Sales Rep

Assisted internal clients with web-based CRM ClosetsOnline.net and Contractor Office.net.

Generated new clients through research/sourcing, cold calling, sales presentations, and follow-up.

Managed detailed pricing information, configured service quotes, ordered products, and tracked confirmations.

Maintained directly working relationship with Cisco for products, and managed memberships for NARI & NKBA.

Developed, maintained and distributed periodic newsletters. BBH SOLUTIONS, NY 2005 – 2006

Inside Sales/Procurement Manager

Maintained existing client base, while generating new business by capitalizing on cross-sell and up-sell opportunities, delivering technical demonstrations, and cold calling prospects.

Managed equipment purchases and tracking for hardware, software, and peripherals through Cisco, Hewlett Packard, Dell, Avaya, APC and others for new and existing buildouts.

Provided IT quotes and solutions for existing and potential clients.

Followed up on sales from initial order to shipping within SalesForce.com.

Supervised and monitored FedEx and UPS shipping. EDUCATION

Van Arsdale High School, Brooklyn, NY

HS Diploma

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