Network Engineer Cisco

RESUME

S.Sureshkumar No.***/**, Jaihind flats,

*.**************@*****.*** Belly area, Anna Nagar,

+91-996******* Chennai -600040.

Experience Summary

9+ years of work experience in the area of Networks & Infrastructure Administration, Customer Support, and Enterprise Products.

Professional Objective

Seeking a challenging environment that encourages continuous learning, creativity, exposure to new ideas and simulates personal and professional growth where I can apply and upgrade my knowledge.

Educational Qualification

Bachelor of Engineering in Electronics and Communications (2006-2009) PMR Institute of Technology, Anna University, Chennai.

Technical Qualifications

CISCO Certified Network Associate, ID-CSCO12015037 (CCNA)

Microsoft Certified IT Professional, ID – 8559535 (MCITP)

Windows server 2008 Active Directory, Configuring - (70-640)

Windows server 2008 Network infrastructure, Configuring-(70-642)

Windows server 2008 Server Administrator - (70-646)

Skills Summary

Good Knowledge in OSI Model, TCP/IP Protocol Suite

Good Knowledge in Motorola Wireless Controller Wing4 and Wing5

Sound Knowledge in Motorola Wireless access points AP5131,6532, 71xx series

Good Knowledge in Cisco Flex 7500 Wireless Controllers (8.1.102)

Good Knowledge in Cisco Light weight Access point 1240,2702i, 2702e, 3702 WAPS

Good knowledge in Cisco 2960,3650, 3750 Nexus 2k,5k switches, Nortel and HP procurve switches

Good knowledge in Cisco 2811,2911, 3845, 3925 routers

Good knowledge and implementation firewall rules in Checkpoint Firewall R77.30

Basic knowledge in Windows/Linux servers and active directory

Sound knowledge in HP SM9 ticket Tools, HP Node Manager, Solarwinds,Statseeker,ServiceNow,

Experience Summary

Organization: Toll Technology centre (Global Support) Pune

Designation : Infrastructure Analyst-Networks

Period : Dec 2017 – Dec2019

Organization Profile:

Toll Technology Centre providing IT infrastructure and application support to its own users and customers, the extensive network of over 1,200 sites in 55 countries. Japan Post is the parent company for Toll group of companies

Roles and responsibility:

Responsible for day to day enterprise Network Operations incident, problem tickets, Requests

Following ITIL process to solve the tickets (Incident, problem, Change management)

Raising Firewall changes,implementing firewall rules on time slots, attending CAB meetings for changes

Analyzing and reporting to business units about the Network utilizisation, spikes, Bandwidth

Troubleshooting LWAP through wireless controllers and switches

Maintaining the router configuration, troubleshooting based on standard configuration

New installation of Cisco, HP Switches & Cisco, Motorola LWAPs & troubleshooting

Creating new farms in Radware NLB for new applications as per Application/New project requirement

Co-ordinating with multiple service provider to ensure about network availability time to meet SLA

Involving in new project installations and preparing site handover documentations

Organization: CrissCross Logistics Private Ltd, Chennai

Designation : Executive, IT /Infra

Period : July 2014 – Sep 2017

Organization Profile:

Originally established as Sri Bayanaemas in Malaysia in 1985 as a warehousing solution organization and also providing Transport solution, Management. Entered into the Distribution segment in 1991 in Malaysia. Currently operating in 4 countries including Singapore, Malaysia, India & Thailand

Roles and responsibility:

Responsible for Maintaining and Managing company’s network Infrastructure

Involved in Incident management, Change management and Problem Management

Providing L2 technical support on Cisco, HP Switches, Modem and Router tickets

Helping in designing and Implementing infrastructure to the new branches

Procuring IT devices such as Servers, Switches, Modems by raising Capex, Revex forms

Managing User login and user resets in WMS (Warehouse Management System)

Plan, review and deploy enhancements to the Wintel Infrastructure

L1 technical support on Symantec Antivirus installation and maintenance

Involved in the implementation of servers based on Windows team and customer requirements

Maintaining and supporting to IP phone configurations and installations (NEC phones)

Organization: Toll Global Logistics (India),Chennai

Designation : Executive IT

Period : Feb 2012 – July 2014

Organization Profile:

Toll (India) Logistics Pvt Ltd, an Australian based Logistics Company; The leading provider of integrated logistics and Transportation operating an extensive network of over 1,200 sites in 55 countries

Roles and responsibility:

Responsible for Active Directory user password reset, Group policy L1 level support and responsible

Responsible for password reset in Microsoft exchange,based on user request

Part of the team that manages 500+ physical servers and Virtual servers located across the global

Monitoring L1 tickets for Light weight access points Cisco and Motorola devices

Responsible for IP address management and DHCP scopes maintenance for branches

Monitoring and checking day to day Network security log report by using HP tools

Analyzing the bandwidth utilization report of branches, by justifications raising the request for up gradations of Bandwidths.

Organization: Veritas Info systems,Chennai

Designation : Network Engineer

Period : Jun 2011 – Feb 2012

Roles and responsibility:

Monitoring L1 tickets and first level support to users

Installing packages in Linux, ubuntu systems

Configuring and Troubleshooting LAN based issues.

Creation of users in Windows/Linux servers

Coordinating and escalating with service providers during network like issues,

Coordinating with vendors during network device related issues

Organization: Focus Tech Media Pvt Ltd,Chennai

Designation : Network Engineer

Period : Apr 2010 – May 2011

Roles and responsibility:

Maintaining connectivity between branches and providing network support to customers.

Provide technical support to end users related with Network problem.

Maintenance LAN connections, Configuring MS outlook and Outlook Express for mail access.

Coordinating with service providers during link issues,

Configuring the network printers,

Installation and maintenance of IBM, HP, DELL PC’s.

Installing the various kind of windows operating system,

Assembling and Troubleshooting the PC’s

Personal Details

Father’s name : Mr. N. Subba Reddy

Date of Birth : 04.07.1985

Sex : Male

Marital status : Married

Languages Known : Tamil & English, Telugu (Speak)

Hobbies : Playing Cricket, Listening Music

Permanent Address : 1/88, Colony road, Alagianallur (Post), Virudhunagar - 626001.

Declaration

I hereby declare that the information’s are true to the best of my knowledge and belief

Date: Place: (S.SURESH KUMAR)

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