Manager Case

Tina Gee ***** Westheimer Rd. #****, Houston, TX *7077 832-***-**** *********@***.***

Objective

Professional with more than 20 years’ combined experience providing exceptional customer service, program compliance, training development and delivery. Seeking a position that will allow me to utilize my outstanding interpersonal skills to establish and foster professional relationships with stakeholders.

Professional Highlights

Leadership

Managed Social Services Department for state wide IDD forensics program

Program Liaison

Managed and monitored forensic admissions processes

Evaluate and manage Social Services Dept. contract adherence policy and procedures

Key staff participant for evaluative tool development to measure program success

Manage and develop intradepartmental processes and workflows

Compliance and Adherence to various human services programs

Medicaid/Managed Care Organization Policy experiences

U.S. Navy Veteran 10 years’ honorable service

Network

Establish contacts, build and maintain working relationships with stakeholder agencies

Participate in state-wide program development workshops

Coordinate program sponsored community events

Provide program updates/changes to stakeholders

Training Delivery and Execution

Subject matter expert in human services programs

Exceptional presentation skills large and small groups

Coordinate and facilitate stakeholder meetings

Multi-Disciplinary Team curriculum development

Conducted community workshops and trainings related to underserved populations

Skills

Program Coordination

Training and Implementation

Research and Development

Process Improvement

MS Office Suite

Team Leadership

Client Relations

Needs and Assessments

Exemplary Presentation Skills

Commendable Interpersonal Skills

Employment History

Senior Marketing Outreach Specialist

WellCare Inc., Houston, TX

08/2019 – Present

Community Outreach Supervisor

MTM Inc., Houston, TX

06/2017 – 08/2019

Senior Education, Training and Outreach Coordinator

MTM Inc., Houston, TX

12/2011 – 05/2017

Case Manager/Court Resource Program

MHMRA, Houston, TX

09/2006 – 09/2011

Human Services Program Administrator

Agency for Persons with Disabilities, Chattahoochee, FL

04/2004 – 08/2006

Tina Gee 13328 Westheimer Rd. #1103, Houston, TX 77077 832-***-**** *********@***.***

Education

M.S. Long Term Care, Senior Housing, and Aging Studies University of North Texas Denton

INC

B.S. Social Sciences Florida State University Tallahassee, Florida 12/2004

Certificate Aging Studies Florida State University Tallahassee, Florida

12/2004

References

References are available on request.

Contact this candidate