JONAIRA M. CALIMODAN
Address: Abu Shagara, Sharjah UAE
Mobile No: +971*********
Email Address: *******@*****.***
OBJECTIVE
To be a part of an established company that values the capability of its people and has a desire for continuous improvement; and to acquire a position that will enhance my talents, skills, knowledge in both theoretical and technical aspects i learned in schools including my experience on my previous and present job to all new current and trends, developments and needs of a particular industry,highly successful salesperson with vast experience in all areas of consumer retail sales and administrative office work.
EDUCATIONAL QUALIFICATION
April 2005 Bachelor of Science in Entrepreneurial Marketing Mindanao State University
Marawi City, Philippines
EMPLOYMENT HISTORY
Administrative Assistant
October 2014 – Present
City Pharmacy
Sharjah, United Arab Emirates
Duties and Responsibilities
• Documentation and Filing of all LPO’s, Letters, Faxes from both Suppliers and Customers.
• Receiving and Distribution of Faxes and E-mails to the Concern Department.
• Preparation of written agreements, memos, letters, and other documents.
• Arrange for meetings and conferences, including preparing agendas and minutes for the same.
• All other Daily Routines (Scanning, CD Writing, Stationery purchases etc.)
• Answering incoming and outgoing calls.
Cashier
March 2007 – September 2014
Sharjah Cooperative Society
Sharjah, United Arab Emirates
Duties and Responsibilities
• Participates in information management as necessary and all duties relegated by line manager for the good of work.
• Answer customer’s questions, and provide information on procedures or policies.
• Maintain helpful customer service,process sales quickly,accurately,and efficiently.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Greet customers entering establishments.
• Issue receipts, refunds, credits, or change due to customers.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Calculate total payments received during a time period, and reconcile this with total sales. Retail sales associate
May 2006 – January 2007
GAISANO Mall
Iligan City, Philippines
Duties and Responsibilities
• Providing information to customers to help them select the best products.
• Take cash from customers and process transactions accurately & efficiently.
• Keeping up-to-date with all current promotions within the store.
• Being alert to thefts and fraudulent bank notes, cheques or credit cards.
• Accurately processing all methods of payment.
• Making sure the store is clean, tidy and safe at all times.
• Identifying sales opportunities & trends & highlighting these to Sales Managers.
• Taking delivery of stock from suppliers or warehouse and storing appropriately.
• Greet customers and ascertain what each customer wants or needs, without being overbearing.
Customer Service Officer Trainee
April 2005 – November 2005
Leonard Drake Health SPA
Singapore
Duties and Responsibilities
• Analyse customers’ skin care needs and face mapping consultations
• Provide prior and post treatment consultations to customers
• Provide centre support activities in terms of sales & administration
• Provide assistance with corporate and centre projects.
• Advise customer on any new product/service promotions SKILLS AND ATTRIBUTES
• Computer: Proficient in Windows Software, Microsoft excel, Microsoft word, Microsoft PowerPoint, Data Entry and internet surfing
• Hardworking and result-driven individual
• Responsible and can work under pressure
• Fast learner and possess flexible
• Excellent in customer service
TRAINING ATTENDED
Customer Service
University of Sharjah
18 February 2009 to 22 February 2009
Description:
Developing Effective Communication & Excellence Customer Service PERSONAL INFORMATION
Age : 31 yrs old
Birthday : July 29, 1984
Religion : Islam
Civil Status : Married
Nationality : Filipino
Gender : Female
Height : 5’6”
Visa Status : Employment Visa
Passport No : EC0909319
Language Spoken : Tagalog, English, Basic Arabic
Reference:
Available Upon Request
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