Looking for: BA Role
Basharat Ahmad Bhat
Phone: - + 91 – 968-***-****
Email: - *****************@*****.***
LinkedIn: basharat-ahmad-bhat-b719981b1
Bengaluru – 560068
Career Summary
Achievement – driven professional had accrued experience of 2.2+ years as a Support Executive. Executing full-life cycle projects, ramping up daily calls and leads within time, as per standards of the process and management. Have experience working with higher management to understand business operations and guide the team about how we can make things better at work.
Tech & Business Skills
Ms. Office Suite: Excel, MS Visio, PowerPoint, Word
Client Management and communication Tools: Outlook, Slack, ZOHO and Hangout, Zoom, Skype, and G-meet.
Business Management and Analytics: Requirement Gatherings, Consulting, Planning & Monitoring, Visualization and Project Management, Budget and Estimations
Project Documentation: User Stories, Epics and Proposal documents Marketing and Sales: CRM, CSM, Leads & Deals
Professional Experience
BUNDLE TECHNOLOGIES PRIVATE LIMITED FROM APRIL’2018 TO NOV’2019 Role: Super Delighted Executive Responsibilities:
Help to guide the businesses in improving processes, products, and services through data analysis and straddle the line between Teams and Supervisors to bridge the gap and improve efficiency.
Working in a team to handle the daily target Escalation related to the Food issues, offers, coupons, payments, Orders, etc.
As a technology evangelist, what entices me how technology and creativity come together to solve business problems and build solutions.
Managing the work from initial request through requirements, estimation, approval, build, and implementation.
At bundle technologies, my role requires me to wear multiple hats with areas focus on call- management and emails and specifying and defining the scope as the best -expected way.
As the role of escalation Dept. adjoins the coordination of better resolution makes me the process a key player.
An accomplished and fluent communicator with strong investigation, problem-solving, and decisionmaking skills, combined with a pragmatic approach and sound business Acumen.
Looking for: BA Role
Total Experience: 2.2 Years
The key responsibility of an executive comprise establishing accurate expectations from the escalation procedure and appraisal formulates by the escalation team for ensuring customer satisfaction through the escalation process.
GREET TECHNOLOGIES PRIVATE LIMITED FROM SEP’2017 TO April’2018
Role: Design Support Executive
Responsibilities: -
Translate client requirements, keep up with the new tactics/updates, do completion analysis on automobile design to solve structured or unstructured problems, and interpreting results. Write and update business requirements like features, user-stories in the high-level Design and application interface documents.
Overseeing the projects and conduct the business reviews of functional and non – functional with the clients to guarantee that what the client is requesting is going to be developed, tested, documented, and delivered.
Effective presentation & storyboarding skills and experience in creating dashboards and presentations for mid-level/executive clients. Ability to deal with ambiguity and competing objectives in a fast- paced environment.
The modulation of the process and the pixel work enables us to make the connected road maps strip lines the graphs for automobiles where shifted in multiple code pixels which give the user Accesses more accountability and flexible work to understand the clients’ pathway.
Insightful make timely well-considered decision to create innovative solutions and continuously learn Perform analysis to ensure all accounts are reconciled on a daily basis.
Complete daily processing procedure including batch and balancing responsibilities discrepancies and issues, escalating as necessary.
Certifications
Diploma in Internet Programming at (MICE) - Nov’2015 - Feb’2016 Registration Mice: 101*******
Diploma in intermediate Spoken English Course at (MICE) - Feb’2016 - May’2016 Registration Mice: 101*******
Education
Bachelor of Computer Application, BCA – 2016 Bangalore University
Intermediate, 12th – 2012 State Board of School Education High School, 10th – 2010 State Board of School Education
Hobbies
Reading Books and Business Blogs