Administrative Assistant, Graduate trainee

GRACE ADERINOKUN

Address: Adeokun Street, Oworonshonki, Lagos State.

Telephone: +234********** Email: ****************@*****.***

CAREER SUMMARY

A dedicated, result oriented and passionate manager of situation with excellent skills in providing effective resolution to queries and knowledge in administration and customer services. Keen work in a professional & challenging environment where I can contribute strong background in administrative implementation and customer service skills, along with unique drive for excellence & success to your organization in a career capacity.

PERSONAL DATA

Gender: Female Marital Status: Single

Nationality: Nigerian Health Status: Very Good

State of Origin: Ogun Date of Birth: 28th December 1997

EDUCATIONAL BACKGROUND

Covenant University, Ota, Ogun State 2014 – 2018

B.Sc. Psychology

Fountain Comprehensive Secondary School, Ota, Ogun State 2008 – 2014

Senior Secondary Certificate Examination

WORK EXPERIENCE

National Youth Service Corps, Oyo State

Ministry of Education, Ibadan

Administrative Assistant November 2018 – October 2019

Assisted with daily operations, received and dispatched mail

Followed policies & confidentiality dictations to safeguard data & information

Operated a range of office machines such as photocopiers and computers

Stored all files in designated places securing the important documents

Typed letters, memos, reports and other office correspondents.

General Hospital Onipanu, Ota, Ogun State

Intern (Psychiatric Department) June 2015 – July 2015

Arranged files and treated files

Assisted in giving patients their drugs.

Counselled the patients that are under treatment.

Gave health talks to patients.

Intern (HIV/AIDS Department)

Gave health talks to the victims and the non-victims on HIV/AIDS.

Covenant University Health Centre, Ota, Ogun State

Intern (Department of Disease Prevention & Control Unit) June 2017 – July 2017

Created and Analyzed Patient’s feedback form.

Developed fact sheets on various rapid diseases within the campus.

Filed documents in the office.

Volunteered in creating awareness of several diseases that are rampant in the Country within the Campus

Intern (Records Unit)

Issued new patient’s cards.

Issued receipts to the patients.

Referred patient’s files /data to the medical personnel.

Refilled patient’s files /data to the medical personnel.

Registered new patients on the system.

Sourced data on the system for old patients for medical treatment.

PERSONAL SKILLS AND COMPETENCES

Adroit in providing effective resolution to customer queries related to product and improving relationships with the customer by anticipating customer future requirements

Excellent customer service skills as well as ability to manage multiple tasks assignments and identify key opportunities and efficiencies for greater profitability

Excellent analytical, negotiating, influencing, interpersonal and communication skills (written & verbally) as well as work effectively under pressure and to meet deadlines

In depth knowledge of administrative skills and takes a professional approach as well as ability to work well with a range of people both within and outside of the organization

Good command in computer skills such as: Internet, Microsoft Office Suite (Word, Excel, PowerPoint) with ability to become familiar with firm-specific programs and software

REFEREES

Prof. Abiodun Gesinde Mr. Olasunkade M. Azeez

College of Leadership Development Studies 2nd Vice President

Covenant University Nigerian Institute of Training & Development

Ota, Ogun State Ojota, Lagos State

*******.*******@******************.***.** **********@*****.***

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