Contact number:- cell: 810-***-****
Email: *.*********@*****.***
SHAIKH MOHAMMED SAALIM
Career Summary
A friendly and customer oriented professional with exceptional multi-tasking skills along with an
ability to produce itineraries for travel to short or long haul destinations
possessing 5 year experience as Travel Agent.
Excellent knowledge in assessing the requirement of customers.
Experience in providing advises to the customers on prices, options and must-see attractions in
parts of the world.
Skilled in providing the booking information according to the customers wish.
Proficient in providing the package according to the budget of the client.
Personality Traits
Excellent communication skills in verbal and written both.
Good client facing and negotiation skills.
Confident and have genuine interest in customer satisfaction.
Ability to assess the clients need.
Key Responsibilities handled
1.) Arranging flights Ticket, insurance.
2.) Collecting and processing payments.
3.) Advising clients on travel arrangements, e.g. visas and passports.
4.) Sending out tickets to clients.
5.) Keeping clients up to date with any changes.
6.) Dealing with complaints or refunds
7.) Maintaining the data of customers.
PROFILE
Creative, Versatile, Strong work ethics, good, communication skills, Team spirit, good Listener, Highly
Motivated and flexible to the needs of the job.
EDUCATIONAL QUALIFICATION:
Qualification Institutions
II Year P.U.C R.B.A.N.M.S Collage Ulsoor Bangalore
S.S.L.C B.M.E.S High School Jayanagar Bangalore
ADDITIONAL QUALIFICATION:
Qualification Institutions
1)3 Years Diploma in Computer Science APTECH Pvt Ltd
2) Completed Airline Diploma & CRS With Galileo KUONI ACADEMY OF TRAVEL
3) Completed Airline Diploma & CRS With Amadeus Amadeus Training Centre
WORK EXPERIENCE:
Worked as Airlines Ticketing Executive in Savyasachi Air International from 10 Dec 2008 To Till 25 Sep 2010. (GDS: Galileo)
Worked as Airlines Ticketing Executive in International Travel House Banaswadi Bangalore from 26 Oct 2010 to till 16 Aug 2014. (GDS: Amadeus)
Worked as Airlines Senior Ticketing Executive at Travel Tours Vasanthnagar Millers Road Bangalore from 25 Aug 2014 to till 24 Jun 2016. (GDS: Amadeus)
Worked as Assistant Manager in Thomas Cook M G Road Bangalore from 03 Oct 2016 to till 15 Jun 2018. (GDS: Amadeus) (Implant as JDA Software at Bangalore)
Making International itineraries, Issuing, Re-issuing ticketing and Helping to process for the refund. (GDS: Amadeus)
Worked as Sr. Ticketing consultant Yatra Online in Bangalore from 15 Nov 2018 to till 22 May 2019. (GDS: Amadeus) (Implant location in Flip kart at Belandur in Bangalore)
Making International itineraries, Issuing, Re-issuing ticketing and Helping to process for the refund. (GDS: Amadeus)
Worked as Travel Counselor at Amex GBT in Bangalore from 17 Feb 2020 to till 30 Nov 2020 (GDS: Galileo and Amadeus) (Implant location DELL International in Bangalore)
Making International itineraries, Issuing, Re-issuing ticketing and Helping to process for the refund. (GDS: Amadeus)
Total Experience: 10 Years
COMPUTER PROFILE:
Well versed in basic use of computer.
Internet accessing
PERSONAL PROFILE
PERMANENT ADDRESS : SHAIKH MOHAMMED SAALIM
c/o Asghar Ali Khan
# 1258 3rd main near Makah Masjid
Cross M.B.Layout Venkateshpuram Nagawara
Main Road arabic College Post, Bangalore-45.
EMAIL : ***************@*****.***
FATHER’S NAME : Shaikh Badruddin
SEX : Male
DATE OF BIRTH : 02 Feb 1982
MARITAL STATUS : Married
LANGUAGES KNOW : English, Hindi, Kannada, Urdu.
HOBBIES : Music, Reading.
REFERENCE : Mohammed Arif
No. 29, police station Cross,
Bellary Road Hebbal
Bangalore, Karnataka, India – 560045.
Place: Bangalore
Date: 29/10/2020 (SHAIKH MOHAMMED SAALIM )