IT Manager / Pmo / Itsm / Consultant / Tech. Lead

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Mohammed Yakoob, B.E., PMP, *Sigma, ITIL, CCNA, MCSE, MCP

SAUDI BIO (Saudi Biotechnology Manufacturing Co.), Riyadh, Saudi Arabia.

(KSA):+966-*********, (India):+91-800*******, Email: *********@*****.*** IT MANAGER / PMO / ITSM / CONSULTANT / TECH. LEAD

ERP ECM INFRASTRUCTURE OPERATIONS SERVICE & SUPPORT SYSTEMS & NETWORKS With over 20 Years of successful & rich experience working in Information Technology (IT), multitude of roles with varying responsibilities, having exposure to diversified IT solutions for the business domains including IT, Contracting, Trading, Biotech & Manufacturing.

A C H I E V E M E N T H I G H L I G H T S

IT Manager - Lead IT Department cross-functional teams, Data Center, Entire IT Projects, Operations & Infrastructure with diverse technical backgrounds. Proven Experience in Managing ERP, ECM, Systems, Networks, Storage, Cyber Security, Service delivery, Solution Design & Development, Database & Web hosting.

Project Manager – Plan, Design, Implement & Manage multimillion-dollar IT Projects in aligning business goals with technology solutions to drive process improvements for various clients including Jeddah & Madina Hilton 5-star Hotels, Qasr AlSharq 7-star Hotel, GSFMO Flour Mills, ReadyMix Plants, Factories, Universities, Hospitals, Palaces & more.

ERP Project Manager – Enterprise Resource Planning (Oracle11i E-business & BRITON ERP), implementation, customization, maintenance & upgrade which includes Human Resource, Financials, Purchasing, Inventory, Projects, Trading & Manufacturing for more than 9000 employees in the organization.

ECM Project Manager – Enterprise Content Management (EverSuite ECM), includes Document Management, Archiving, Content Tracking, & Work Flow System.

Technical Manager – Plan, Design, Implement & Manage Data Center P2V Migration from several Windows 2003 & 2008 Physical to Windows 2012R2 Virtual servers includes various applications Over NUTANIX Hyper Converged virtualized platform in just 1 month without impact to the business units.

Biotech/Pharma background with strong knowledge over developing, reviewing & performing Computer System Validations (CSV), URS, FRS, IQ, OQ, RTM. Prepare & Maintain FDA’s 21 CFR Part-11, EU’s Annex-11 compliance for IT GxP Systems.

Lead assessor for TQM & ISO in the organization & standardize their Business practices.

Develop & Implement IT Strategy, Policies, SOPs, KPIs & ITIL Best practices that aligned with business goals. Evaluate solutions based on quality & cost effectiveness.

Offers a proven record of making outcome-based decisions that drive business process improvements. Work closely with Top Management identifying their requirements, proposing business solutions & meeting target goals and deadlines within budget. Initiate improvements on new and existing business areas.

Strong Technical backgrounds, Superior problem-solving & troubleshooting, Proficient in Installing, Configuring, and Supporting Large-scale Servers, Networks & Storage. Succeed with organizational and supervisory skills.

E D U C A T I O N & C R E D E N T I A L S

Bachelor Of Engineering (B.E.) Electronics & Communication 1995-1999 (Distinction)

PMP® Project Management Professional (PMP) Mar’ 2012 Till Mar’ 2023

SixSigma Yellow Belt Certified (6Sigma) Jul’ 2014

SixSigma White Belt Certified (6Sigma) Sep’ 2012

ITIL®V3 Foundation Certified (ITIL®v3) Feb’ 2010

Microsoft Certified Systems Engineer (MCSE 2003) Jan’ 2008

Cisco Certified Network Associate (CCNA) Jan’ 2003

Microsoft Certified Systems Engineer (MCSE 2000) Feb’ 2002

Microsoft Certified Professional (MCP NT4.0) Jul’ 2000

Certified Information Security Manager (CISM) Pursuing Page 2

S K I L L S

Project Management:

Custom Software Deployment

Disaster Recovery

Systems & Network Engineering

System Migrations/Integrations

Enterprisewide Implementations

IT Project Lifecycle:

Requirements Analysis

ROI Analysis

Costing & Budgeting

Project Scheduling

Testing/QA/Rollout/Support

Value-Added Leadership:

Cross-Functional Supervision

Team Building & Mentoring

Client Relations & Presentations

Business & IT Planning

Vendor Management

T E C H N I C A L E X P E R T I S E

ERP System

(Enterprise Resource Planning)

Oracle11i EBS – Finance(GL, AP, AR, FA, CM), HR, Projects, Purchasing. BRITON ERP – HR, Financials, Projects, Purchasing, Inventory, Sales & Manufacturing. ECM System

(Enterprise Content Management)

EverSuite ECM - Document Management, Archiving & Content Tracking System. ITSM System ManageEngine, Spiceworks, Track-IT

OS Administration WINDOWS 2016 / 2012R2 / 2008 / 2003 / 2000 / NT; 10/7/Vista/XP/98/95, Sun Solaris Virtualization Admin. NUTANIX Acropolis, VM Ware, SystemCenter VMM, Hyper-V 2016 / 2012R2, Cloud Infrastructure Admin. Microsoft Azure

Mail Servers Admin. OFFICE 365 Business Prem; MS EXCHANGE 2016 / 2013 / 2007 / 2003 / 2000 / 5.5 Web Servers Admin. IIS 8.5 / 7.0 / 6.0 / 5.0 / 4.0, JRUN, JWS MS System Center Admin. SYSTEM CENTER 2012 R2 – SCCM, SCVMM, SCDPM, SCEPM, SCSM, SCOM Remote Access Apps CITRIX XenApps, Citrix PS 4.5, VDIs, Cisco VPN client, Terminal Services, Telnet, SSH Security Harware & Apps

FIREWALL Fortinet 201E, WatchGuard Firebox M300 / XTM 510, PIX 515E, Aruba ClearPass Policy Manager. SDWAN

Symantec EP Manager, IPS, IDS. MS ISA 2006 / 2000, WSUS, MBSA1.1 Network Admin.

Routers: CISCO 2821/2600, Core Switches: Cisco 4506 / HP ProCurve 5406zl /5308xl Edge Switches: Cisco 3560/2950 / HP 2650, Cisco WLCs, Access Points & VLANs CCTV Management

Servers Admin.

NUTANIX & HPE SimpliVity HyperConverged Clustered Infrastructure HP DL 580, 380, ML-Prolient 370,570,530,1600, HP Clustered Server 8500R & RAIDs Storage Admin NUTANIX, HP SAN MSA P2000G3, MSA1000 & MA 6000, DLT, SDLT Auto TAPE Loaders DR & Backups Admin.

NUTANIX PRISM – Metro Availabiltiy Protection, HPE SimpliVity RAPID DR, VEEAM, SYSTEM CENTER Data Protection Mgr. 2012R2, PARAGON Backup & Restoration, Tools

MS SharePoint, MS Project, MS Visio, MS Visual Source Safe, MS Office, Cisco WCS, GFI Archiver, Faxmaker & SurfControl.

Protocols RIP, OSPF, EIGRP, BGP, VTP, IPv4/ IPv6, QoS, HTTP/S, FTP, POP, SMTP, IMAP Database Knowledge MS SQL 2008/2000/7.0, Oracle 10g/9i/8i, MS Access 2010/2003/2000 Language & Scripts "C", VB scripts, Batch & EXE files P R O F E S S I O N A L E X P E R I E N C E

5. SAUDI BIO (Saudi Biotechnology Manufacturing Co.) May’2018 - Present Northern Ring Road, Exit 6, Riyadh, Saudi Arabia. Web site: www.saudibio.com Founder of First & Only multipurpose sterile fill & finish facility for bio-pharmaceutical & biological products in KSA, with strategic partners Novo Nordisk, Novartis & Glenmark, having Head Office in Riyadh, Manufacturing Plants, Scientific Research Centers.

IT Manager

Lead IT Department cross-functional teams, Data Center, Entire IT Projects, Infrastructure & Operations. Page 3

IT Technical lead, Administration & Service delivery for entire company includes head office, Manufacturing Plant, Scientific Research center & Warehouse.

Plan, Design, Implement & Manage entire IT infrastructure from scratch to enterprise solution which includes High Availability (HA) Secure wired & wireless ARUBA/CISCO networks with NAC “Aruba ClearPass”, Fortigate Firewalls (HA), HPE SimpliVity HyperConverged solution, RAPID DR 2 way replication between Active/Active sites over dedicated Internet+MPLS leased line, Automated online & offline Backup system.

Developing, reviewing & performing Computer System Validations (CSV), URS, FRS, IQ, OQ, RTM & Risk Assessment, Prepare & Maintain FDA’s 21 CFR Part-11, EU’s Annex-11 compliance for IT GxP Systems.

Project Management for the implementation of SAP ERP system which includes Phase-1: HCM (SF), FICO; Phase-2 (Blueprints): SCM, MM, PP, PM, QM & DMS.

4. Haif Company (Group Holding) August’2005 - December’2017 P.O. Box 5323, Riyadh, Saudi Arabia. Web site: www.haifcompany.com More than 9000 employees, Contracting Sector (Building, Interiors & Furnishings, Power, Electro-Mechanical, Rock blasting, Roads, Landscaping, Water & Sewerage). Ready Mix Concrete, Crusher & Asphalt Plants, Block Factories, Industrial & Environemental Services, Dates Factories, Real Estate & Investments in several companies. IT Manager

Data Center P2V Migration from several Windows 2003 & 2008 Physical to Windows 2012R2 Virtual servers Over Nutanix HyperConverged virtualized platform in just 1 month without impact to the business units.

Project Management for the activities of implementation, maintenance, customization & upgrade of the ERP system (BRITON) which includes Human Resource, Financials, Purchasing, Inventory, Projects, Trading & Manufacturing for more than 9000 employees in the organization.

Implemented ORACLE E-Business Suite 11.5.10, Finance, HR, Purchasing, Inventory & Projects

Project Management for the activities of implementation, maintenance, customization & upgrade of ECM System (EverSuite ) which includes Document Management, Archiving & Content Tracking System.

Managed Multiple IT Projects for our Prestigious clients such as Jeddah & Madina Hilton 5-star Hotels, Qasr AlSharq 7-star Hotel, GSFMO Flour Mills, ReadyMix Plants, Factories, Universities, Hospitals & Palaces.

Lead assessor for TQM & ISO Standard in the organization & standardize their Business practices.

Manage & Support Head office & Branches supervisioning all matters concerning to Systems, Networks, Storage, Securities & Web-hosting, includes planning for business continuity and disaster recovery.

Develop & Implement IT Strategy, Policies, Procedures & Best practices with regards to systems development & maintenance. Evaluate solutions based on quality & cost effectiveness.

Work closely & Interact with the Top Management to identify the requirements & propose business solutions meeting corporate goals & objectives. Initiate improvements on new and existing business areas.

Enhance and maintain staff discipline and work ethics. Carry out performance appraisals for subordinates according to planned schedules and recommending necessary actions.

Manage financial aspects of Department & Clients Projects, includes Budgeting & Liaison with vendors. 3. Haif Trading & Contracting Co. February’2003 – July’2005 P.O. Box 5323, Riyadh, Saudi Arabia. Web site: www.haif.sa Contruction Sector

Systems Manager

Supervision all matters concerning to Windows 2003 Domain Network, Internet & their Securities. Problem analysis, and systems monitoring using various tools.

Implementing, Managing & Automating policies via GPO GUI, VB scripts & Batch files.

Managed ACTAtek Access Control Systems linked to payroll.

Maintain & Administer Compaq Clustered Enterprise 8500R Server (Active/Active) Installed with Oracle Application 11.5.8 & MSA P2000 / 1000 SAN as storage upgraded from MA 6000 SAN.

Administration & Maintaining MS-Share Point Team Services, Exchange server 2003 enabled with OWA, SMTP relays & Symantec Spam filtering, also integrated with GFI Faxmaker.

Administration & Maintain ISA 2000 with Surf Control web filtering & monitoring, PIX 515E Firewall. Configured VPN on PIX 515E for clients access.

Implementation & Admninistration of MS-SMS.

Administration & Maintaining Citrix Presentation 4.5 Server, published ERP application production server, Mail server & other various applications.

Design of Backup & Restorations operation for all servers & assigning task to Sys admin & DBAs.

Maintain RAID levels on HP DL 580, 380, ML-Prolient 8500R Cluster, 370, 530, 570, 1600 Servers.

Configure & Maintain VLAN on HP Procure 5308Xl, HP 2650, CISCO 2950E Switches. Page 4

Maintain & Schedule Centralized Symantec Corporate antivirus defination updates, regular monitoring & update of vulnerabilities patches & fix latest virus problems.

Maintain Internal & External DNS, configuring forward lookups & HOST/CNAME/MX records.

Maintain IT inventory, Assets & Help desk management using Track-IT!. 2. Iridium Interactive Limited March’2001 – February’200*-*-*-****/1&1A, Srinagar Colony, Hyderabad, INDIA. Web site: www.Iridiuminteractive.com Innovative Business Solutions MNC, Provide Web Solutions, Integrate strategy, build unique, robust user centric e- business solutions & Hosting services.

Sr. System/Network Administrator

Responsible for System & Network Administration, maintenance & troubleshooting of Windows 2000 Active Directory, GPOs, DNS, WINS, DHCP, LAN & WAN connectivity to different branches.

Maintain online dedicated Windows 2000 Web servers, Streaming Server, Linux Mail server for prestigious clients, ESCORT HEART INSTITUTE AND RESEARCH CENTRE, INDIAN SCHOOL OF BUSINESS, MODI GROUP OF COMPANIES, ITC BHADRACHALAM PAPER BOARD LIMITED, TELEGRAPHINDIA & Others.

Administration & Maintain MS-IIS to provide the clients with WWW and FTP Services, JRUN, MS-Index Server & Visual source safe. Prepare Web analysis reports using Web trends.

Administration & Maintain ISA Server Firewall, Exchange server5.5. Configure & Troubleshoot MS Outlook 97/2000/XP, Outlook Express. 4/5/6.

MS SQL 7.0 Administration, creating database, assigning user rights, managing import, export, handling DTS, Backups & restore. Generating scripts, Scheduling auto backups of SQL database.

Lead assessor for ISO 9001 services in the company to standardize their existing systems.

Corporate Antivirus, maintain all systems in network to live update from server.

Design of Backup & Restorations operation using Tapes Drives & Tivoli Storage management.

Maintain RAID levels on COMPAQ ML-Prolient 350 & other servers. 1. Sure InfoTech Pvt. Limited November’1999 – March’2001 III Floor, Lumbini towers, Opp. NIMS, Panjagutta, Hyderabad, INDIA. Software Development Company, Provide Web Solutions, System Integration & servicing. System Administrator

Implementation and administration of the Windows NT Domain based LAN including management of Internet connectivity, Network Security and all client server based projects including mail system.

Administration & Maintaining of DNS, WINS, DHCP, IIS4.0 & Network printers. Installing & testing of Hardware

& Software applications & more.

Trainer for MCSE batches in their institutes (subdivisions). I N D E P E N D E N T C O U R S E W O R K

Nutanix Hyper-Converged Infra. (Nutanix, USA) CSV, GAMP5, 21 CFR Part 11 (Arizona)

CIO Strategies (Naseba) Forecasting, Budgeting & Cost Control (marcus evans)

IT Infrastructure Library (iseb) Project Management Professional (Qlogy)

Enterprise Content Management (EverSuite) Enterprise Resource Planning (Houston)

CiscoWorks LAN Management Solution (Synergy) Building Cisco Multilayer Switched Network (Synergy)

Microsoft Certified System Engineer (Microsoft) Cisco Certified Network Associate (Cisco)

Microsoft Certified Professional (Microsoft)

P E R S O N A L D E T A I L S

Date of birth: July 1978. Marital Status: Married. Nationality Indian. No. of Dependents: 4.

Gender Male. Visa Status (KSA): Employment Residency. Current Location: Riyadh, Saudi Arabia. Visa Status (USA): USA B1/B2 Valid till 2025. Languages: English, Hindi, Telugu, Urdu, Driving Licence: Valid Saudi & Indian Licence. Arabic (moderate). Passport: Indian Passport (Expiry May’2029)

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