Aviation Specialist

VIKRANT ASHER

************@*****.*** 832-***-**** Houston, TX.

Summary Progress as Aviation Key Account Manager with aviation major. Complete academic qualification with MBA specializing in Aviation Management with Flight Dispatcher License.

Deadline-oriented travel consultant with expertise serving special needs clients. Well-trained with outstanding interpersonal skills. Looking to bring this amazing skill set to help a VIP Chartering become even more client-focused.

Focused aviation professional pursuing opportunity and offering expertise in airport emergency response. Prepared to bring 08 years of mastery to dynamic operations. Advanced knowledge of airfield safety protocols and operations.

Motivated with 08 years of Aviation Expertise. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record. Skills Microsoft Windows

Microsoft Office - Word/Excel/PowerPoint

Trained in C++ (Computer Programming)

Organization Skills

Presentations

Jet Fuel Pricing

Client networking

Relationship management

Inquiry response

VIP services specialist

MS Office expert

Team management

Reporting

Quality control

Leadership

Arrival/departure procedures

Time management

Shift assignment accountability

Exceptional customer service

Conflict resolution

FAA regulations

Security protocols

Flight operations records

International C.A.A coordination

Experience Senior Lead Operations & Fuel Procurement Officer IJET GLOBAL DMCC DUBAI

IJET is based in Dubai & Malta

09/2015 – 09/2019

My profile includes handling the Operations Team based in Dubai & Trading Aviation Jet Fuel for major VIP Private Charter Companies (VIP, Air Ambulance, Cargo, Political charters) Also using my Operations skills to prepare flight plans, permits & all other services required on destination

My experience in both the Departments has improved my negotiation skills & client relationships Fuel sales:

Identify commercially profitable trades and execute them Strategizing sales plans;

Negotiating fuel price from suppliers with committing an acceptable quantity Implementation: preparing proposals and presentations, meeting customers Building new customer relationships, keep updated on individual customer's credit Having a constant view of the changes in Fuel prices around the world with the different suppliers available

V

A

To review the services of IPA at different locations for better on time service Operations:

Prepare preflight planning, flight release

Processing and coordinating Over Flight and Landing permits; Maintaining fuel supplier's database;

Buying aviation fuel from Local suppliers present and supplying to Airport or IPA present; Coordination between client and Civil Aviation Authorities at different airports Maintain crew schedules;

Manage service arrangements for: -

Ground handling for chartered aircrafts (MVT COORDINATION) Jet A-1 Fuel

PAX services

Finance:

Closing every job order for invoicing to accounts

Coordinate with finance for credit limits and management of limits per client Calculating fuel estimates for each client on monthly basis Provided onsite training

Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions

Business development to provide services & increase sales Exhibited in S&D'19 (NBAA) San Antonio (Texes, USA) Aviation Fuel Sales Executive And Dispatcher

Aviation Services Management DUBAI

11/2013 - 08/2015

My role at ASM is a dual role of Aviation Fuel Sales and Dispatch, wherein am part of the trading team buying from oil majors (Shell, BP, Emarat) and selling to Major Airlines and Private charters This gives me the opportunity to be at both ends of the oil chain handling sales targetsand ensuring paying most competitive prices when buying Fuel sales:

Identify commercially profitable trades and execute them; Handle designated aviation fuel accounts;

Part of sales team for strategizing sales plans;

Implementation: preparing proposals and presentations, meeting customers (agree on specifications, prices, set volumes and dispatch schedules if available); Request credit check about customers, work closely with Finance and Legal to ensure all liabilities and exposures are identified and binding contractually; Contribute to the allocated financial target;

Maintain customer relationships, keep updated on individual customer's credit limits, payment disciplines and follow-up for new business

Operations:

Receive fuel order requests in ERP system and execute fuel handling requests Maintain fuel supplier's database, Fuel Monitoring Sheet Ensure that fuel requirements are provided as per the client's conditions Capture information for pricing, quantity and any discrepancies in ERP Finance:

Prepare and hand over fuel files for invoicing to accounts Coordinate with finance for receivables, credit limits and management of limits per client Ensure that fuel uplift to be maintained on a monthly basis and provided to Finance Accurately and efficiently responded daily requests Devised and implemented work plans for subordinate employees to check quality and consistency of work against organizational standards Trained over new employees on accurate triaging and dispatching procedures while personally handling daily new requests

Managed daily delivery and work schedules to maximize coverage Kept detailed and updated records of calls in physical and electronic databases Operations Officer

FLY AVIATION SERVICES DUBAI

06/2012 - 10/2013

Fly Aviation was a hands-on role of handling flights and a variety of private charters (VIP, AirAmbulance, Cargo, Political charters)

My role at Fly Aviation allowed me to use my pilot training skills to the core to prepare flight plans, coordinate fuel and different types of permits at numerous locations, build and develop first hand client relations and be involved at negotiation of costs for fuel, permits, services, f&b arrangements, etc

Prepare preflight planning, flight release, flight monitoring documents, reports and records Processing and coordinating Over Flight and Landing Permits; Buying aviation fuel from resellers and supplying to private charters Coordination between client and Civil Aviation Authorities at different airports Maintain crew schedules;

Evaluate fleet's operational environment

Manage service arrangements for: -

Ground handling for chartered aircrafts

Jet A-1 Fuel

PAX services

Travel Coordinator

BLUE JAM FZE DUBAI

And events coordinator

08/2011 - 01/2012

Handling all travel arrangements for corporate guests - hotel, airlines and transport arrangements Manage the full scope of tour operations from customer booking confirmation, liaising with tour operators, handling reservations, making travel arrangements including completion of relevant paperwork

Liaise with logistic manager on coordination of ground handling in accordance to customer's requests and specifications

STUDENT INTERNSHIP AND CAS (COMMUNITY, ACTIVITY, SERVICES) Volunteer at Al Noor Center for Children with Special Needs Customer Service - Dubai International Motor Show

Customer Service - The Big 5

Coach - Children's development at 'Superb teens and Super kids workshops for children' Volunteered in DSS Kids Olympic Games

Detected and eliminated safety hazards during travel Maintained client profiles and ensured special requests and reward program information is up-to-date and included in travel planning

Education and

Training

Bachelors: Business Administration

Heriot-Watt University Dubai, UAE

2017

USA: FAA Private Pilot License

Crystal Aero Group, Inc. Crystal River, FL

2012

Certifications Secondary schooling certificate (Commerce, Economics, Business Studies, English) Higher secondary schooling certificate (Finance, Commerce, Economics, Business Studies, English). Personal

Information

Marital Status, : Single,

Visa Status:, Employment Visa

Date of Birth: 09/12/1992

Gender: Male

Place of Birth: Dubai, UAE

Interests Research topics of interest:, aircrafts, cars Reading autobiographies and business concepts.

Sports - badminton and swimming.

Languages Fluent in English, Hindi & Urdu. English, Hindi and basic Arabic

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