Administrative Assistant Sales
Resume:
CURRICULUM VITAE OF
YVETTE FRANK
Personal Information
Date of Birth: 10 May 1973
Email Address: *********@*****.***
Mobile Number: +27-62-723-****
Languages: English and Afrikaans
Driver’s Licences: Yes (Code 8)
Skills
o Maintaining a professional appearance at all times. o Excellent communication skills in all aspects.
o Effective organisational skills which enables multitasking and dealing with several projects simultaneously.
o Co-ordinating efforts to work as fast and efficiently as possible. o Time management, detailed and analytically minded. o Leadership and interpersonal skills, with problem solving and conflict management abilities. o Goal and target driven, easily adapting to working environments and able to perform under pressure and work unsupervised.
o Excellent numerical accuracy, very hardworking, trustworthy and reliable. o Motivational with good staff management creating efficient teamwork. o Customer relationship management in understanding, supporting and problem solving negotiations between the client and company in a way which benefits both parties as well as keeping customer informed of progress and maintaining an open correspondence. o Experience in administration for more than twenty-eight years. o Knowledge of compiling contracts and supervision of fleet controllers. o Knowledge of operational functions of moving cargo between warehouse and client premise. o Experience in co-ordinating company events as well as seeing to travel and accommodation bookings for company representatives.
o Knowledge of diary keeping, meetings and performing checks regarding FICA related matters. o Knowledge of various researches, handling of telephonic and electronic communications. o Knowledge of sales and tailor made requirements for customers. o Knowledge to guide, support, driving and motivating staff to increase sales, setting sales and financial targets.
o Knowledge of stocktaking, stock control and full function of cash control. o Knowledge of evaluating profitability and ensuring adherence to sales targets, compiling and presenting monthly sales data.
o Knowledge of evaluating profitability and debtors clerk duties which includes invoicing, receiving and allocating payments with monthly reconciliations. Computer Skills
Includes, but is not limited to, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Pastel Evolution, and Lotus Software.
C u r r i c u l u m V i t a e – Y v e t t e F r a n k P a g e 2 of 4 Work Experience
Office Administrator – Themba Workforce
Period: December 2019 to April 2020
Job Type: Permanent
Reason for Leaving: Contract completed successfully Duties: Assigned to McDonald’s Transport
o Compiling contracts;
o Scanning Proof of Deliveries on the Lotus System; o Supervising Fleet Controllers;
o Checking daily job cards and ensuring work is completed efficiently and correctly; o Assisted with general queries;
o Organising and Co-ordinating social events
Administrative Assistant – Hair Health and Beauty
Period: May 2016 to November 2019
Job Type: Permanent
Reason for Leaving: Career Growth
Duties:
o Client Liaising:
Contacting existing and prospective customers;
Assessing and identifying customer requirements and advising them on the range of products and services for their specific requirements;
Updating and maintaining client information;
Investigating and resolving queries and problems encountered by customers. o Staff Support:
Driving and motivating staff to increase sales and assisting them with orders;
Guiding and supporting staff members;
Arranging and confirmation transportation and accommodation for company representatives.
o Attending trade shows as well as new product launches; o Assisting with the setting of sales and financial targets; o Stock control:
Attending to stock taking and reporting;
Assisting with management and control of stock losses. o Petty Cash Control:
Attending to authorisations, balancing, compiling and submitted reports. o Sales Data:
Evaluating profitability;
Ensuring adherence to sales targets;
Compiling and presenting monthly sales figures to the Board of Directors. o Debtors Clerk Duties:
Invoicing, receiving and allocation of payments;
Monthly reconciliations;
Compiling and submitting monthly reports;
Following up on non-payments of accounts.
o Assisting bookkeeper with financial year end.
C u r r i c u l u m V i t a e – Y v e t t e F r a n k P a g e 3 of 4 Air and Ocean Ex Bond Controller – Kelly Group
Period: April 2014 to May 2016
Job Type: Permanent
Reason for Leaving: Career Growth
Duties: Assigned to UTI International
o Managing and Co-ordinating of daily administrative and office activities; o Liaising with managers, staff and clients on operational functions of moving cargo from the warehouse to the clients’ premises;
o Investigating and resolving clients’ queries and problems; o Maintaining and monitoring scheduled operations of cargo in bond; o Keeping client updated with progress and delays as required; o Processing invoicing and compiling daily statistics; o Assisting the administration manager with queries regarding shortfalls and overpayments;
o Managing and opening of new business accounts and assisting with implementation of invoicing files;
o Liaising with key account managers, maintaining and updating relevant accounts. Personal and Administrative Assistant – JF Security Services Period: March 1991 to January 2014
Job Type: Permanent
Reason for Leaving: Director Retired
Education
Grade 12 (Matric)
Institution: Alberton High School
Completion Date: 1990
Subjects Passed: English, Afrikaans, Typing, History, Biology, Business Economics Training and Courses Completed
Diploma – Personal Assistant
Institution: Quest Computer Skills Centre
Completed: 2014
References
Rolise Bester
Themba Workforce
Jeanette Fisher
Hair Health and Beauty
Nel van Vuuren
Kelly Group
Terral Naidoo Manager
at UTI International
Mr. La Grange
JF Security Services
(Director)
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