CINDY SONJA LEOW SOK YEE
************@*****.***
OBJECTIVE
To participate as a team member in a dynamic work environment focused on promoting business growth. While gaining a long-term employment with a company that is on or looking to be on the cutting edge, a company that puts value on people and the products they are promoting.
SKILLS
Proficient user in Microsoft applications software. Problem Solver. Ability to Work Under Pressure. Client focused in communication. Capable to work with diverse group / personalities. Seeks opportunities for improvements. Work ethically.
VOLUNTEER
oServing in children ministry in a local church since 2016
oGoing for Mission work in Cambodia yearly since 2016
EXPERIENCE
OPERATIONS EXECUTIVE / TULLETT PREBON SINGAPORE LIMITED
MAY 2019 -
oProcess all NDF and SEF trades timely and accurately into various clearing venues.
oEnsure all trades and confirmations are delivered to the clients.
oOversight of clearing and reporting processes related to errors or defaults.
oVerify any incoming confirmations from a 3rd party broker or oversea branch, match details that we have booked in the system
oProvide daily, weekly, and monthly reports where required to commercial and operational management.
EXCHANGE OPERATIONS ASSOCIATE / ICAP MANAGEMENT SERVICES PTE LTD
MAY 2016 - NOV 2016
oEnsure that emails received at the group mail address were promptly dealt with.
oRegistered trades at clearinghouses i.e. ICE, Clear-port, LCH Clearnet, CME, SGX and ensuring that they were cleared
oOversaw the delivery of Straight Through Processing (STP) confirmation trade flows across multiple ICAP electronic confirmation delivery mechanisms
oSupported the trade flow and reporting by working with peripheral teams to ensure that the data is correct
TECHNOLOGY & OPERATION OF DBS / DEVELOPMENT BANK OF SINGAPORE VICKERS SECURITIES PTE LTD (DBSV)
JUN 2015 - APR 2016
oProcessed of client’s instructions within service level agreement
oMade and updated of Standard Operation Procedures (SOP) and Process Resource Manager (PRM)
oEnsured all issues were appropriately addressed in a timely manner
oReviewed and created of Corporate Trading Account, Preformed EWSS name screening, and risk assessment.
DBS SERVICE EXECUTIVE / DEVELOPMENT BANK OF SINGAPORE (DBS)
DEC 2011- APR 2013
oManaged high-volume over-the-counter transactions including non-cash, cash deposits, and withdrawals in an efficient and accurate manner daily, assisted in customer enquiries
oPerformed all banking activities in accordance with internal and external regulatory requirements and carried out customer follow up closely
oIntroduced customers to the Bank’s products and services that suit individual’s needs
EDUCATION
BACHELOR OF COMMERCE IN BANKING AND FINANCE (DOUBLE MAJOR) / 2013-2015
MURDOCH UNIVERSITY
ADVANCED DIPLOMA IN TRAVEL, TOURISM AND HOSPITALITY MANAGEMENT / 2013-2015
SCHOOL D' HOSPITALITY
DIPLOMA IN TRAVEL, TOURISM AND HOSPITALITY MANAGEMENT / 2007-2008
MANAGEMENT DEVELOPMENT INSTITUTION SINGAPORE (MDIS)