Delroy Wilkins
*** ********* ****, *********, ** 44110
adhfvf@r.postjobfree.com
Objective
To obtain a position in security where I can utilize my skills and experience in an environment that promotes advancement and growth.
Qualifications
National Professional Certification in Customer Service, National Retail Federation Foundation
Excellent communication skills
Works well as a member of a team as well as independently
Experience
Cashier / Crew Member July 2019 – October 2019
McDonald’s Cleveland, Ohio
Prepared Foods and Delivered orders to customers.
Performed monetary transactions.
Completed closing procedures according to company policies.
Security Guard September 2018 – May 2019
Convenient Food Mart Cleveland, Ohio
Inspected access points.
Restrained trespassers.
Responded to alarms and emergencies.
Education
Work Readiness training program November 2019-Present
Opportunities First, OhioGuidestone Cleveland, Ohio
Customer Service training
Hospitality training and certification, AHLEI (American Hotel & Lodging Educational Institute)
ServSafe Food Protection Manager training and certification, National Restaurant Association
Workplace etiquette, customer service, conflict resolution, financial literacy, and experiential workshops
General Education Diploma In Process
Parma ABLE Cleveland, Ohio