“Keith” KiHyon Seo

**** ******* *** #*** ******, CA 94568

E-mail: adhftf@r.postjobfree.com

Phone: 510-***-****

SUMMARY Skilled professional with first hand experiences at global customer sites. Strong data working background with inventory and vendor management experiences.

EXPERIENCE

ZAYO May-2019 - Present

ISP field tech

Coordinate with CCM/ Project Mangers/Planners on different projects build

Support OSPE with new building add to make them on-net.

Problem solver on any issue with Dark fiber to electronic Issue.

Work with Transport, Switch & IP engineering, Construction, NOCs to fix any down issue.

Provide first-level technical support to other technicians.

Provide backup support for Manager when needed.

Perform OTDR, Ethernet, BER and SONET acceptance testing.

Provide support for all contractor splicing activities. This support includes continuity testing, OTDR trace analysis and optical power meter data of fiber optic cable.

Manage/evaluate Power Usage Effectiveness (PUE) at the facility via the BMS in order to ensure facility is operating efficiently.

Participate in local on-call schedule rotation.

Oversee and coordinate activities of contractors engaged in the maintenance of electrical and mechanical systems to ensures that standards of workmanship and safety are maintained.

Managed, scaled and deployed new networking gear at data center sites on the US west coast on Optical DWDM gear turn-ups, distribution/core/edge network turn-ups, and other network scaling projects.

Maintained network room, retrofitted, and upgraded hardware in collaboration with AWS partners and

assisted global teams with local network support during large scale network changes.

ZAYO

Operation Tech October 2017 –May2019

Prioritize requests and deploy servers to meet deadline

Self-motivated and team-oriented.

Install and validate servers and supporting hardware in a Highly Advanced mission critical datacenter.

Install, test, and label cable and fiber using standard data center protocols and using cable management systems.

Interact with the internal customers as well as vendors.

Heavy interaction with vendors for HW/SW installations

Review power requirements and rack layouts to ensure that equipment is installed properly.

Work jointly with the Maintenance team to develop a schedule and monitor a Preventative Maintenance program to keep HVAC and Power (BSM, PDU, UPS) equipment in proper working condition.

network, server, and storage devices

Working knowledge of BMS, Remedy, Google drive & sales force system

Maintain & Monitor Data Center HVAC and Electrical Power through BMS

Configured ILO and assigned ports.

Manage/evaluate Power Usage Effectiveness (PUE) at the facility via the BMS in order to ensure facility is operating efficiently.

OUTSOURCE LLC

Sr Tech October 2016 – October 2017

Assembled rack cabinets and configured servers in network operations center

Creation of detailed configuration MOP, Built and installed new server cabinets in the data center

Configured ILO and assigned ports.

Core Site LLC

Operation Tech II October 2015 - October 2016

Work order completion process using corporate ticketing system

Provided 24/7 on call coverage on rotating schedule

Work order completion process using corporate ticketing system

Created and maintained as-build documentation including rack elevations, circuit ID, cross-connect ID

Received, installed and tested customer and internal cross connects for copper and fiber optic connections

Assist customers with the diagnosis of hardware and software issues on their equipment

Understanding of interconnection technologies (1/10/40/100 Gigabit Ethernet)

CWDM/DWDM

Fiber standards (SMF, MMF, etc.)

Unicom Technology, Inc.

Field Engineer November 2013 – October 2015

Security clearance for US Government/ military server and equipment sites

Professional business communication and interpersonal skills

Effective organizational skills and attention to detail

Leadership and Team experience

AT&T

OSP Sr Tech January 2006 – November 2013

Trusted by managers and project engineers to successfully complete all urgent and complex assignments on or before due date

Extensive experience wiring patch cables to EIA/TIA 568A, 568B specifications

Self started assignments from job file download to assignment completion, accountable for troubleshooting, issuing resolution, and delivering to customers within stringent time deadlines

Ability to rack, stack, cable, and troubleshoot network devices such as routers, switches, firewalls, and servers

Conducted cable splicing trainings for new crews

Troubleshot LAN, WAN VOIP and test computers

TELPRO Technologies INC

Lead Tech January 2004 - January 2006

Performed a variety of transmission and assessed equipment installations in Central Office (CO) environment. Examples of equipment installed / improvements include: switch, SONET, fiber optic, distribution frame, power equipment, seismic enhancements, cable holes, cable mining, central office build-out circle migrations router/bridging and ATM equipment.

Enjoyed great reputation with management for having meticulous workmanship while continuously meeting the time allowance given for completion deadline

TEK Systems

Tech March 2000 – January 2004

MCI’s ADSL Engineering Project: installed and iron work COs throughout Northern CA

Installed and provisioned Lucent 5ESS, Nortel DMS, Alcatel 1631/1633/1680 system

Installed and configured routers and switches routing protocols, including OSPF, IGRP, EIGRP, RIP

MCI WorldCom

Data Center Tech III January 1997- March 2000

Installed, turned up, troubleshot and maintained Cisco switches and routers, Nortel DMS 100 switch, Ericsson 2106/2206 System

Installed rack mounted UPS systems with SNMP cards in network closets across campus

Implemented network (FUJITSU, NORTEL, LUCENT) designs

Supervised Alcatel ADSL 1000 provision testing

Worked with NOC Ticketing System creating job tickets for both Customers and COLO employees

Ability to train lower level technicians

Maintain & Monitor Data Center HVAC

CERTIFICATION

CCNA – March 2009 CCSP – March 2009 FCC Certification – November 2011 Fiber Certification - March 2016

BISIC Certified 2000

DCIC Data Cabling installer Certification program 2001

EDUCATION

Cisco Academy training

Laney College

Christian Valley Academy, Fremont, CA

SKILL SUMMARY

Used operating Sales force, OTDR, Fluke, LINUX, on the workstation

REFERENCE: Available Upon Request

Contact this candidate