Sales Representative Customer

CURRICULUM VITAE

PERSONAL DETAILS

Name : Monica Wambui Nyambura

Date of Birth : 1996

Nationality : Kenyan

Gender : Female

Marital status : Single

Religion : Christian

Mobile No : +971-*********

Languages : English, Swahili

PERSONAL PROFILE

A highly motivated and assertive individual who strives to overcome challenges with innovation and determination.

I have strong communication skills, work well under pressure and have the ability

To work on my own initiative. I am an excellent team leader with a strong ability to motivate.

EDUCATIONAL BACKGROUND

2014 Kenya Institute of Management

Certificate in Sales & Marketing

2010 - 2013 Kenyoho Secondary School Kenya Certificate of Secondary Education

2002- 2009 Thika Primary School

Kenya Certificate of Primary Education

WORKING EXPERIENCE

July 2019 to Date Splash Fashions retail, Landmark Group UAE.

Position: Sales Associate

Duties and Responsibilities

Receiving and welcoming the customers as they walk into the store.

Handling the store switchboard and directing all calls to the relevant department.

Enlighten the customer about the new arrivals

Guiding the customer through the right size

Ensuring 100% on merchandise standard visibility and accessibility

Cashiering using POS.

Informing the customer about the available brands in the store.

Feb 2015 to Jan2019 Jades Collection – Nairobi

Position: Sales Representative

Duties & Responsibilities

Delivering a friendly and professional service to customers.

Obtaining customer signatures on delivery paperwork.

Communicating effectively with customers to build strong working relationships

Collate company receivables.

Implementation of promotions and roll out for new products.

Sell company products in designated channels.

Cash sales collection and on time submission.

Ensure sales route is followed diligently.

Minimum customer visits, positive calls and average invoice value to be maintained.

Greet customers at the store and provide them with information on their required products.

Being responsible for processing cash and card payments.

Answering queries from customers.

HOBBIES

Reading motivational books

Voluntary Social and outdoor activities

Travelling and listening to music

Playing and watching Football

REFREES UPON REQUEST.

Contact this candidate