Manager Social Media
Resume:
EBRAHIM LOKHANDWALA
PROFESSIONAL SUMMARY
I have been at the core of Overall strategic management of the revenue functionality for 15 years by establishing effective teamwork relationship with colleagues and providing trend analysis of all revenue streams.
WORK HISTORY
Director of Revenue 09/2019 to Current
IHG Hotels - Holiday Inn – Mumbai, India
Monthly revenue forecasting for overall hotel.
Making strategy with sales team to achieve the rooms forecast.
Liaising with OTA’s market manager to achieve the fair market share.
Liaising with marketing team regarding the promotions on social media, Google PCC .
Analyzing Trends & competition rates through Travelclick & STR Revenue Manager Corporate 04/2018 to 08/2019
The Leela Palaces, Hotels & Resort – Mumbai, India
Managing The Leela Mumbai in absence of the Unit Revenue manager
Successfully integrated GDS & OTA’s on Synxis
Liaison with units Revenue Manager on the action plan to achieve the desire forecast.
Co-ordination with Market Manager (OTA’s) for monthly productivity and to enhance the same.
Liaise with Marketing team to run different promotions of partner websites.
Auditing the RFP rate loading are as per the necessary RAC. Auditing the content and pictures on Brand website & OTA’s.
Cluster Revenue Manager for the chain 04/2015 to 03/2018 Bergguruen Hotels (Keys Hotels) – Mumbai, India
Handling E- commerce for the group. Ensuring the best practice is followed across the chain.
To liaise with the OTA market manager to improve the productivity across the chain.
Making different strategy to increase the traffic on the Brand website.
Liaise with Marketing team to run PPC,SEO campaigns.
Liaise with Unit GM to have better understanding of market to increase revenue effectively
Accurate Monthly forecasts for room occupancy.
Maximize GDS revenue & achieve online competitiveness using channel marketing & GDS promotion. Analyze competitors’ activities and pricing strategies in room’s sales E-Commerce Manager for the chain 03/2014 to 03/2015 The Lalit Suri Hospitality Group (Corporate Office- New Delhi) – New Delhi, India Handling E- commerce for the group and Ensuring the best practice is followed cross the chain. Accurate Monthly forecasts for room occupancy. Maximize GDS revenue and maintain on-line competitiveness through channel marketing and GDS Promotion. Monitor the revenue teams. Analyze key account production, identify accounts that fall short of guaranteed room nights as per pricing grid. Analyze competitors’ activities and pricing strategies for rooms. Produce relevant reports to support revenue decisions. Develop and maintain a high performance of communication and support relating to business and training opportunity with the hotel. Revenue Manager 11/2012 to 05/2014
Four Points by Sheraton Hotel & Service Apartment (Pune) – Pune, India Drive Market Share and Revenue Performance. Develop overall pricing strategy to include all market segments and distribution channels. Effectively manage and be in control of all inventory. Responsible for effective implementation and compliance with Brand Standards and initiatives. Ensure all distribution channels are optimized Share best RM practices and key learning’s with peers and management. Play a leader role on the property’s weekly RM & operation meetings. Recruit, train and mentor the Reservations team.
Assistant Revenue Manager 12/2010 to 09/2012
Intercontinental, The Lalit Mumbai – Mumbai, India Revenue Manager Assistant 03/2007 to 12/2010
The Oberoi Mumbai – Mumbai, India
Reservation Assistant 05/2006 to 02/2007
Kamat group of Hotels (Lotus Suites) – Mumbai, India Reservation Assistant 06/2005 to 05/2006
Indian Hotels Co Ltd (Taj Residency, Aurangabad) – Aurangabad, India CONTACT
Address: 405 Star Appts., Halav Pul,
Kurla (W), Mumbai
Phone: +971*********
Email:
***********.*******@*****.***
Linked In:
https://www.linkedin.com/in/ebrahim
-shabbir-lokhandwala-9b965132
Skype ID: __to be filled
Visa Status: Visit Visa
WORK EXPERIENCE
15 years in the Hospitality Industry
SKILLS
Revenue Forecasting and Managing the
Hotel in absence of the Revenue
Manager have been a prestigious feather
in my cap apart from a strong and vast
Career Profile of the Hospitality
Industry. I have handled VIP check Ins
and Group reservations in my initial
days of the career and sharpened my
skill sets over the span of my career and
have expertise as Director of Revenue
and Sales for the Elite Hotels all across
India.
MS Office, Software etc. to be filled?
EDUCATION
DIPLOMA IN HOTEL MANAGEMENT
Rizvi College Of Hotel Management
(Affiliated to American Hotel & Motel
Association) – Mumbai
JUNE 2005
PERSONAL DETAILS
D.O.B 23rd July 1982
Marital Status Married
Reference On request
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