Tahseen Sultana

+1-830-***-****

Email: adhfmk@r.postjobfree.com E-mail: adhfmk@r.postjobfree.com

Summary

SAP Solution manager certified consultant and SAP HANA certified with 8 years of Total IT experience as a SAP Solution manager and basis Consultant.

Hands on experience in ECC, NW2004s,SAP LAMA, Portal, new dimensional products, HANA administration and solution manager 7.1 & 7.2. Experience in Both Implementation and support projects.

Involved in RFP (request for proposal), requirement gathering, creating business blue prints, and providing solutions to the business and clients.

Managed Solution manager Implementation Projects

Focused solutions – Focused Run

ChaRM with CTS+ for EP and PI.

(ITSM) implementations – defined Org structure and rules using BRF+, incident, knowledge & problem management.

Early Watch Reports, CCMS-Technical Monitoring, E2E Root Cause Analysis, Maintenance Optimizer, Central System Administration.

BPM - Business Process Monitoring & BPA, defined BPMLs, created Solution, activated BPM, notifications – Alerts, E Mails & ITSM Tickets

BPCA (Business Process Change Analyzer) / SEA (Scope & Effort Analyzer) Implementations, Implementation Projects / Solutions/ BPMLs, Defined Transaction codes.

Test management: defined test cases, activated UPL, BPCA Analysis, test scope optimizations, integration with TAO & HP-ALM

Solution Manager Implementation: Creation of template, Implementation, Upgrade and Maintenance Projects. Used SoDoCa to create Implementation Projects, Business Blue Print and Configuration. Define Solutions, Compare & Adjust, check-in and check-out

RBPD – Implemented RBPD for ECC Systems, created Analysis Project and Blueprint [Implementation Project].

Custom Code Management - CDMC & CCLM implementations

SAP Expertise includes Net weaver 04/04s administration, Installation, Os/DB migration and upgrade of SAP NetWeaver products, R3 systems and Hana administration with cloud integration.

SAP Expertise includes Net weaver 04/04s administration, Installation, OS/DB MIGRATION and upgrade of SAP NetWeaver products and R3 systems.

Worked with Config tool, NWA, DIAtool, Telnet commands visual administrator and JCMON, Abap + Java Patching for NW2004, NW2004s and portals.

Applying SAP LICENSE, Applying SNOTES, RFC destination configuration, Back ground job administration and Client administration

User administration, Roles administration. Profile parameter administration, Operation modes management, performance monitoring and performance tuning.

Applying support packs stacks, ADD-ONs, Kernel upgrade on both windows and UNIX environment.

TMS configuration and managing Transportation both Online/Offline, Portal transports, Performance monitoring, Language import, language supplementation.

Data base administration using SAPDBA & BRTOOLS, System copy, DB export, DB2 -installation and applying DB2 fix packs. MSSQL administration and ORACLE administration and DRSETUP, Configured Router and Download manager.

Operational tasks performed that included regular backup and restoring the system, applying necessary notes, Kernel upgrade regular health checkup

Hana administration

Education

Bachelor of Electronics and Communication Engineering from JNTU in 2001

Professional Experience

Working with XXX as SAP SOLUTION MANAGER CONSULTANT Nov 2018 to till date

Worked with Cap Gemini as SOLUTION MANAGER CONSULTANT Dec 2017

to Oct 2018

Worked DXC as SOLUTION MANAGER AND BASIS CONSULTANT june2013 to

Oct 2017

Worked for IBM as SAP SOLUTION MANAGER AND BASIS CONSULTANT Oct 2012 to Feb 2013

Worked for HP (contractual) as SAP SOLUTION MANAGER AND BASIS CONSULTANT March2013 to April 2013

Worked for Zensar as SAP SOLUTION MANAGER AND BASIS CONSULTANT Jan 2012– OCT 2012

Certification:

SAP certified professional -solution manager P_SM_70 (participant ID: 001*******)

SAP certified Technology Associate –HANA HANATECH151 (participant ID: 001*******)

Oracle certified associate part 1, exam code OC1216874

Trainings Attended

Attended training for solution manager 7.1 given by IBM.

Attended SAP focused Run training given by SAP

PROJECT DETAILS:

Client: Wilko

May 2020 to till date

Operating system : Solaris, windows

Database : Hana DB, DB2

Sap release : Solution Manager 7.2, S/4 Hana

Role : Sap solution manager senior consultant

Duration : May 2020to till date

Charm maintaince and implementation

Working on solman issues on daily basis

Worked on issues on integration of solman and SNOW

Expressed innovation ideas

Supported other projects on their issues in solman

Client:John deere

Operating system : Solaris, windows

Database : Hana DB, DB2

Sap release : Solution Manager 7.2, Focused Run (focused solution)

Role : Sap solution manager senior consultant

Attended Focused Run training given by both SAP and project

Working on Focused Run for monitoring SAP production system

Participate in POC for solution manager

Given Technical monitoring training at organization level

Given sessions on solution manager and focused run to presale team and leadership

Worked on issues on integration of solman and SNOW

Have taken interviews for new hire on solman

Expressed innovation ideas

Worked on day to day issues on solman,Sap LAMA and frun

Supported other projects on their issues in solman

Prepared business blue print for business process monitoring use case

Client: Volvo

Dec 2017 to 2018

Operating system : Solaris, windows

Database : Hana DB, DB2

Sap release : Solution Manager 7.2, ERP6.0, SCM.

Role : Sap solution manager senior consultant

Duration : Dec 2017 to till date

Involved in RFP ( request for proposal ), requirement gathering,and providing solutions to the business and clients.

Worked as solman subject matter expert.

Charm configuration with portal using cts+ and resolving Charm issues

Configured System Monitoring.

BPM - Business Process Monitoring & BPA, defined BPMLs, created Solution, activated BPM, notifications – Alerts, E Mails & ITSM Tickets

BPCA (Business Process Change Analyzer) / SEA (Scope & Effort Analyzer) Implementations, Implementation Projects / Solutions/ BPMLs, Defined Transaction codes .

Custom Code Management - CDMC & CCLM implementations

Done POC for s/4 hana 1610 implementation

Client: DXC india

June 2013 to Oct 2017

Operating system : Solaris, windows

Database : Oracle 11i,sql server 2008

Sap release : Solution Manager 710, ERP6.0 EHP4, PI, and EP

Role : Leverage resource (working in EP, solution manager, ERP and PI)

Duration : June 2013 to till date

Involved in RFP (request for proposal), requirement gathering, creating business blue prints, and providing solutions to the business and clients.

Worked as solman subject matter expert.

Configured ITSM functionality to replicate remedy ticketing tool in solution manager.

Configured System Monitoring.

BPM - Business Process Monitoring & BPA, defined BPMLs, created Solution, activated BPM, notifications – Alerts, E Mails & ITSM Tickets

BPCA (Business Process Change Analyzer) / SEA (Scope & Effort Analyzer) Implementations, Implementation Projects / Solutions/ BPMLs, Defined Transaction codes .

Test management: defined test cases, activated UPL, BPCA Analysis, test scope optimizations, integration with TAO & HP-ALM

Solution Manager Implementation: Creation of template, Implementation, Upgrade and Maintenance Projects. Used SoDoCa to create Implementation Projects, Business Blue Print and Configuration. Define Solutions, Compare & Adjust, check-in and check-out

•RBPD – Implemented RBPD for ECC Systems, created Analysis Project and Blueprint [Implementation Project].

Custom Code Management - CDMC & CCLM implementations

Setup Root Cause Analysis (RCA) for SAP systems

Technical monitoring for EP, PI and all production servers in landscape,

E2E analysis for both ABAP and java systems.

Monitoring Java systems using wily introscope.

• GC monitoring using wily introscope

• Trouble shooting EP in ESS/MSS issues.

• Trouble shooting certificate related PI issues

•Quality gate management for roll out projects

•DB2 version upgrade, DB2 adaptive compression and DB2 refresh using commvault tool, redirect refresh,DR setup(received KT from client) and HADR setup (received KT from client) in db2 and applying DB2 fix packs Configured Data Collection jobs to collect data into Solution Manager SLD.

Simulation Landscape used for: the creation of change requests, control and reporting of change requests, the approval of change requests, the management of transports, tracking of transports, and tracking of non-transportable SAP objects

HANA Administration

Client: singareni collieries (HP)

March 2013 to April 2013

Operating system : Solaris

Database : Oracle 11i

Sap release : Solution Manager 710, ERP,

Role : Solution manager basis consultant (Os/DB migration)

Prepared project plan and discussed with client for time lines.

Setting up cluster environment for QAS and PROD

Performed Pre –migration checks

System readiness check

Raised message for pre –golive migration check

Mock migration

Raised message for go live migration verification check

Post migration activity

Defined and connected satellite systems - (ECC, BI, XI, EP) to the SOLMAN.

Designed/Created solution landscapes for Non Production and Production System.

Configured Early Watch Alert Reports (EWA) for satellite ABAP & JAVA based Systems.

Installed Wily Introscope Enterprise manager on Prod. SOLMAN with management modules.

Ran Introscope workstation to check agents are running and data provided by agents arrive at the Enterprise Manager.

Installed diagnostics (SMD) agents on monitoring satellite systems (ECC, BI, XI, EP, SCM, Configured the Monitoring System (Diagnostic) Wizard to configure the Root Cause Analysis scenario in the Central Prod SOLMAN system (includes setup of BI in central SOLMAN system)

Client: British petroleum

Oct 2012 to Feb 2013

Operating system : Solaris

Database : Oracle 11i

Sap release : Solution Manager 710, ERP, and EP

Role : Solution manager basis consultant

Setup a Sandbox Simulation Landscape for ChaRM inside SOLMAN Dev System.

• Configured basis set up for Change Request Management.

• Setup RFC Connections & Create logical components in system landscape.

• Maintained Number ranges for Maintenance Project, Development projects & Task lists of ChaRM. Created Change Request Management Project.

• Performed a Configuration Check for ChaRM specific dependency and configuration.

• Performed central Service Data Control Center SDCCN configuration.

• Configured systems for Go live analysis.

•BPM - Business Process Monitoring & BPA, defined BPMLs, created Solution, activated BPM, notifications – Alerts, E Mails & ITSM Tickets

•BPCA (Business Process Change Analyzer) / SEA (Scope & Effort Analyzer) Implementations, Implementation Projects / Solutions/ BPMLs, Defined Transaction codes.

•Test management: defined test cases, activated UPL, BPCA Analysis, test scope optimizations, integration with TAO & HP-ALM

• Configured Early Watch Alert Reports (EWA) for satellite ABAP & JAVA based Systems.

• Configured System Monitoring/Administration and Service Level Reporting

• Configured Service Desk functionality to process internal support messages centrally in SolMan.

• Setup Root Cause Analysis (RCA) for SAP systems.

• Installed Wily Introscope Enterprise manager on Prod. SOLMAN with management modules.

• Ran Introscope workstation to check agents are running and data provided by agents arrive at the Enterprise Manager.

• Installed diagnostics (SMD) agents on monitoring satellite systems (ECC, BI, XI, EP, SCM, Configured the Monitoring System (Diagnostic) Wizard to configure the Root Cause Analysis scenario in the Central Prod SOLMAN system (includes setup of BI in central SOLMAN system)

• Configured the Monitored System (Managed systems) Wizard to connect the diagnostics agent on the monitored satellites to the central SOLMAN system.

PROJECT DETAILS:

Client: Gilbarco (USA)

Jan 2012 to Oct 2012

Operating system : windows 2008

Database : sql server 2008 R2

Sap release : Net weaver CE7.11, Solution manager 7.0 EHP1

Role : Upgrade consultant

Duration : Jan 2012 –oct 2012

system copy of CE7.11(DEV,QAS,PROD)

Installed Solution manager 7.0 EHP1

configured MOPZ

Applied license for Solution manager

Applied SNOTE for solution manager and adjusted abap objects

Stack calculation (CE DEV,CE QAS, CE PROD),adding ce 7.11 into solution manager.

Installed Application server java for NWDS

Registered AS JAVA in SMP for downloading License and applied License for AS java (NWDS 7.3) using NWA tool

worked with DIAG tool for traces

Installed and configured NWDS 7.3

Updated NWDS from update site

Configured Development configuration in nwds

Migrating projects from nwds 7.1 to NWDS 7.3

Installed NWDI 7.3

Post- installation of NWDI 7.3

Applied License for NWDI using NWA

Configured NWDI 7.3

Created software components, tracks

Created roles, users and groups for DTR,CMS,CBS in UME tool

Track creation for NWDI 7.01 with build variants and track for NWDI 7.30

Track migration from nwdi 7.0ehp1 to nwdi 7.3

Assembled track and fixed failed assembly problems

Created track connections and Track transportation on NWDI 7.3

Checked -in and imported sca into CMS

exported sc and products from SLD 7.01

Imported SC and products into SLD 7.30 using special import function

Back up of SLD

Trouble shooted issues for CBS broken dcs

Used TCS deploy tool to fix CBS issues.

Fix missing authorisations on DTR

Installed and Upgrade SLD for NDWI 7.3.

Upgraded netweaver CE7.11 (DEV,QAS,PROD)using SUM tool

Edited themes using telnet commands

worked with Config tool to change keyPharse and trouble shooting

Upgraded web dispatcher CE7.1 to 7.2 using bootstrap method

Raised product error messages in patches to SAP

Configured Router, Download manager and opened HTTPS and WTS connection for SAP.

Client: MYLAN (Matrix Laboratories)

Operating system : sun Solaris.

Database : Oracle 10G.

Sap release : Solution Manager, SAP NW2004 Enterprise Portal with R/3, BW & CRM

Role : Portal consultant

Installed SAP Enterprise Portal 6.0

Updated the Portal stacks to latest Support pack level

Configured Knowledge Management and Collaboration

Installed and configured ESS & MSS Business packages

User and Role management for Portal systems

Created and Transported the Roles in Portal

Missing authorization analysis and fixes.

Portal Configuration Management via Transports

Single Sign-on with R/3, BW & CRM Systems

Troubleshooting of regular Support Issues

Workbench and customizing transport request administration.

Configured Operation modes to facilitate the batch jobs.

Basis, ABAP, Application / Logistics, HR Patches application.

Daily maintenance and performance monitoring of R/3 Development server.

Performance Tuning for the SAP system such as workload analysis, buffer analysis, profile parameter adjustment for fine-tuning.

Client : GHCL

Project : Implementation/support

Operating system : windows 2003

Database : MSSQL2005.

Release : ECC6.0 and Solution manager

Role : SAP Basis consultant (offshore)

Installation of ECC6.0

Support packs/Add-Ons/ implementation.

Kernel upgrade

Configuration of Systems with solution manager

Support pack stacks implementation (Abap+Java )

Client copies/Deletion of client.

Background Job administration.

Language Deployment

Operation modes configuration.

Configuring transport management system.

Applying SAP license

Applying SAP notes

Creating OSS messages, opening service connections with SAP.

Security- Creation of users/Roles.

Building Authorization matrix and implementing the role matrix for all Modules

System copy- Backup/Export-import.

Adding both Abap and Java systems in solution manager

SCOT configuration

Maintain optimizer configuration

Central SLD configuration

Anik Group

Project : Implementation/support

Operating system : windows 2003

Database : MSSQL2005.

Release : ECC6.0 and Solution manager

Role : SAP Basis consultant (offshore)

Installation & Post installation of Development, Quality, Production Server and Solution Manager (7.0 EHP1) Server activities

• Configured STMS with centralized transport system

• Transport Requests between Developments, Testing & Production systems

• User and Roles Administration

• Applying the latest patches and Add-on’s

• Daily System health checks

• Backup Scheduling and Monitoring

• Applying SAP License, SNC and Installation of SAP Router

• Table space administration

• Basic configuration of Solution Manager EHP1

• Configuring Maintenance optimizer, Service Desk, EWA, solution Monitoring and other tools in the solution manager

• Responsible for full cycle project implementation of ECC 6.0 on HP-UX and DB2 Database in cluster Environment

• Responsible for creating Roles and assigning to Users

• Monitoring Dump analysis and system logs

• Applying Kernel Patch and support packages

• Configured STMS in the landscape

• Applying OSS Notes correction as per Sap’s suggestion to solve functional problems

• Scheduled the standard jobs

• E-Mail Configuration in SAP Systems

• Increasing Table spaces

• DMS Configuration

• Solution Manager Installation and configuration

• Early watch configuration, System Monitoring and Maintenance Optimizer

• Monitoring backups and restores

HITACHI AMERICAN LIMITED (HAL)

Project : Support

Operating system : Hp-Ux

Database : Oracle

Sap release : ECC 6.0, Nw2004s.

Role : SAP Security consultant

User creation/deletion

User maintenance.

User license administration

Role administration.(Create/Copy/Delete/Derived roles)

Perform system tuning and change system parameters for optimal performance

Missing authorizations.

User information management.

Finding critical authorization objects.

Generating user based and role based reports

Personal Attributes

Strong believer of team work with good coordinating skills across multi functional teams

Can efficiently communicate with different levels of people in the Organization

Capacity to work for extended hours based on need

Quick learner and easy to grasp power

Experienced to handle client interaction and counter region team handovers

(TAHSEEN)

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