Professional copy editor, technical editor, copywriter and proofreader
Resume:
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Scott Swanson
adhfag@r.postjobfree.com
Copy Editor, Technical Editor, Copywriter and Proofreader Creative copywriter, copy editor and proofreader, familiar with Chicago Manual of Style and AP Stylebook. History of commended performance with a proven ability to manage projects and meet deadlines. Demonstrated mastery of solution-focused and profit-driven client service. Skilled in consistently building positive, respectful and mutually beneficial relationships with clients. Reputation as a troubleshooter, supported by more than 20 years working with companies ranging from entrepreneurial ventures to multinational corporations. Experience
GP Strategies Corporation 1/20–present
Copy editor, technical editor and copywriter creating and editing compelling content to support client’s employee learning including digital signage, webpage copy, eLearning modules, newsletters, instructional video scripts, articles, infographics, emails, social media posts, presentations and more. Visa 1/18–1/20
Copy editor, technical editor and copywriter for Visa University, creating and editing compelling content to support employee learning including webpage copy, eLearning Modules, newsletters, brochures, instructional video scripts, articles, infographics, emails, social media posts, presentations and more. Y&R Austin 10/13–10/17
Creative Copywriter: Created traditional and digital deliverables, and everything in between. Worked with client contacts and subject matter experts to write, edit and polish customer- and partner-centric deliverables; researched and implemented best practices for client products and services so customers could easily access information; wrote in client voice and tone with strict adherence to client brand guidelines; worked with art directors, editors, product managers and subject matter experts to write, edit and deliver assets within set deadlines.
Dell Global Digital Creative 12/12–5/13
Creative Copywriter: Worked with subject matter experts and engineers to write, edit and polish customer-centric articles. Researched and implemented best practices for Dell products and services. Reduced incoming customer service calls by updating obsolete and high-fail-rate eSupport articles. Wrote in Dell's voice and tone with strict adherence to product guidelines.
T3 3/10–12/12
Proofreader/QA: JCPenney, UPS, Chase Bank, ConocoPhillips Lubricants, Microsoft, The Macallan, Livescribe, Coca- Cola, Aircell, T-3 internal documents and press releases. LIVESTRONG – Contractor
Copywriter/Copy Editor
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Golfsmith – Contractor
Proofreader/Copywriter
National Center for Educational Achievement – Contractor Web Editor
Bill Smith Group – Contractor
Proofreader: Houghton Mifflin Harcourt scholastic readers and corresponding teacher’s guides. Enfatico 10/08–2/09
Copy Editor/Proofreader: Dell North American digital advertising. Schematic 7/08–10/08
Copy Editor/Proofreader: Dell North American digital advertising. GSD&M Idea City 3/7–7/08 Contractor
Proofreader: AARP, Southwest Airlines, BMW, Popeye’s Louisiana Kitchen, U.S. Air Force, PGA Tour, MasterCard, L.L. Bean, KOHLER, AT&T, World Market, Hallmark, Lennox, John Deere, American Red Cross, Marshall’s, Texas A&M University, American Legacy Foundation.
Bulldog Solutions 7/06 – 7/07
Copywriter/Copy Editor: Worked closely with clients to develop compelling communications and web pages in support of lead-generation campaigns for B2B marketers across a variety of industries, including technology, financial services, life sciences, health care, telecom, insurance, and publishing. Advanced Micro Devices 9/00–2/06
Electronic Customer Relations Management (ECRM), AMD North American Regional Marketing Copywriter and editor for AMD Partner Toolkit website and e-communications, newsletters and event announcements sent to a 16,000+ customer base of OEMs, Authorized Distributors, clients and end-users. Responsible for ensuring all electronic and print marketing materials were in accord with corporate brand guidelines.
Provided support and solutions to existing and potential clients, Channel Partner members, distributors and end- users regarding AMD processors, websites, Partner ProSites, all programs, promotions, and AMD events in the North American region.
Collaborated closely with project managers to ensure issues were addressed in a timely manner and ensured program/project data was ready and available for outgoing communications. Key focuses of communications were merchandising, e-initiatives, e-news, content creation, training, promotional programs and new product launches. Managed inventory of marketing materials and collateral for AMD North America. Maintained and updated AMD Online Partner Toolkit website, as well as Solution Provider Program member listings on the ‘Shop AMD database.’ Averaged 2,500 e-coms per month, with volume increase during product launches, promotions and special programs. Maintained an average response time under 24 hours. Selected Achievements:
• Consolidated a job previously done by three people into one efficient position utilizing organizational skills, creation of standard response templates and FAQ lists.
• Created a communications style that was adopted by the entire North American Marketing Region.
• Established communications with the AMD legal department and AMD investigations department to combat fraud and control crises.
• Earned a reputation around the company as “The AMD Answer Man.”
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Education
American College of Healthcare Sciences
2007–2010
M.H. with Honors in Medical Herbalism
4.0 GPA
American University, Washington, D.C.
1992–1993
Broadcast Journalism
References
Paula Simchak
Creative Director
Y&R Austin
adhfag@r.postjobfree.com
Matt Adamiak
Art Director
Y&R Austin
adhfag@r.postjobfree.com
Scott Youngblood
Senior Copywriter
Y&R Austin & T-3
adhfag@r.postjobfree.com
Jennie Trower
Proofreader
Y&R Austin & T-3
adhfag@r.postjobfree.com
Jennifer Wilson
Acting CEO
Y&R Austin
adhfag@r.postjobfree.com
David Dennis
Assistant QA Director
T-3
adhfag@r.postjobfree.com
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