Service Representative Customer

Siddhi satamkar

Cell: +919*********

Email: ******.************@*****.***

I am a customer service representative who is Goal-oriented and efficient. I'm

highly skilled handling multinational clients and providing customer support.

I have done my graduation in BSC in zoology also done IATA/UFTAA

CONSULTANT COURSE with 3.8 YRS of experience at chatrapati shivaji

maharaj international terminal no 2 at mumbai in various airline.

Qualifications Dapoli urban bank senior science college dapoli.

DEGREE: Bachelor's in zoology

DURATION: 6/2013 - 6/2016

IITC Institute global services

DEGREE: IATA/UFTAA Consultant course

DURATION: 6/2016 - 12/2016

Skills Technical Skills

Time management

Knowledge of projects

Management Skills

Problem solving

Communication

Quick solution

Good listener

Experience Customer agent (traniee) 12/2016 - 4/2018

Company Name: Air India Air Transporte services limited

Description: -passenger handling checkin boarding departures arrivals special handling

baggage querys provided appropriate answer to customers concern. - Handling airport

operations for passenger service

Associate cs phone 5/2018 - 7/2018

Company Name: Sutherland global services

Description: - Provided appropriate answers to customers concerns - Handling Amazon product

Query solving incoming call for hindi process

Passenger service executive 7/2018 - 1/2019

Company Name: Bird worldwide flight services (BWFS)

Description: -passenger handling checkin boarding departures arrivals special handling

baggage querys provided appropriate answer to customers concern. - Handling airport

operations for passenger service

Customer agent 1/2019 - 9/2019

Company Name: Air India Air Transport services limited

Description: - Exporting and manifesting cargo on board for international destination for

international airline's

Customer support associate 3/2020 - 7/2020

Company Name: Tech Mahindra

Description: - Handling vodafone Red-x query solving incoming calls for english process for

premium member - provide appropriate answer to customers concern

Interests Gaining new knowledge by reading Photography

Music Reading books

Travelling

Personal Information Father Name: Nationality:

Narendra satamkar Indian

Date Of Birth: Marital Status:

27/07/1995 Single

CNIC: Religion:

400078 Hindu

system knowledge Liason

Navitaire

lms- logestic management system

Skypod

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