Engineer Support

A confident and reliable IT

support engineer with

extensive practical

experience of working with

computers and resolving

any support issues that

are raised to the service

desk. Possessing a proven

ability to administer and

control the operation,

configuration and maintenance

of computer based information

systems, as well as having an

eye for detail and able to

multi-task under pressure. An

excellent communicator, can

relate well with people at all

levels and has the flexibility of

working well as part of a team

and on my own.

Now looking to further an

already successful career by

working for a ambitious and

expanding company.

B A C K G R O U N D I N F O

Address: Electra Street

ABU DHABI UAE

Phone: 056*******

Email:

***********@*****.***

D.O.B: 12/11/1995

linkdin:

https://www.linkedin.com

/in/malik-waleed-tahir-

882a09131/

C O N T A C T D E T A I L S E X P E R I E N C E

TECHNICAL SUPPORT

XAD TECHNOLOGIES/ ETISALAT PROJECT JUL/2020

PRESENT

Migration of Etisalat Huawei Devices.

Experience as a Team Leader for projects and systems migrations.

Excellent customer facing skills.

Commercial technical support experience of servers and network infrastructure.

Ability to be clear & concise when explaining technical procedures to customers.

TCP/IP networking and hardware maintenance and

repair.

Travelling to client sites to help with installs,

deployment, and troubleshooting.

Fusion splicing of fiber if needed.

One of the top leading regional companies known for services, trust and innovative solutions in Telecom, IT Networks and Security Solutions.

Achievements/Tasks

IT/NETWORK SUPPORT ENGINEER JUL/2019

GCS PVT KARACHI PAKISTAN MAR/2020

WALEED T A H I R

TELECOM ENGINEER

GCS is partnered with top international technology firms and bringing their services romonitor and control the law and order situation of the country in a more efficient manner. Responsible for networking, design, installation and maintenance services.

Supporting users and network administrators over the telephone and by email.

Network with LAN/WAN and active directory for

continuous company connection

Maintain the companies’ network infrastructure.

Networking and providing support for Windows, Macintosh and Linux issues.

Achievement/Tasks

R E L A T E D S K I L L S

Networking – Switches /

Routers / Firewalls

Infrastructure support

Server support

Remote support tools

Cisco routers and switches

TCP/IP protocols

LAN and WAN

Wireless networking

Creative problem solving

Team work

KMC realized the security and

surveillance needs of this prodigious

city

centrally monitor the areas where fast

developments

City Wide Surveillance Command and

Control

KMC – Citywide Surveillance 2019/2020

Configuration and testing of any new hardware and software. Installing and operating Windows desktop and server operating systems.

Install computer hardware and software on desktops to keep versions current.

Internship May/2018

PTCL Karachi Pakistan July/2018

Pakistan Telecommunication Company Ltd., commonly known as PTCL, is the national telecommunication company in Pakistan. Achievements/Tasks

Firstly handover faults,secondly configure broadband etc. Coordination with internal departments.

PTCL Corporate services.

PTCL Business operation.

EDUCATION

BE (Telecommunication) July/2014

IQRA UNIVERSITY July/2019

Karachi Pakistan

FSC (Pre-Engineering) Feb/2010

DA DEGREE COLLEGE Mar/2012

Karachi Pakistan

PERSONAL PROECTS

University Projects

Network design proposal for small office

Wireless Network Proposal

IP CCTV Network Design for Enterprise

Certificates

CCNA

MCSE

INTERSETS

Book Reading

Exercise

Cooking

Art.

I enjoy reading technical journals to stay informed of new network security strategies, and also work with software outside the office to find useful tools. Outside of work, I love spending time with my family LANGUAGES

ENGLISH

URDU

Member of Pakistan Engineering Concil 2019

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