Sap Support

S.Selvaraj

Ph: 956-***-**** Mail: *************@*****.***

OBJECTIVE:

To obtain a challenging position in your esteemed organisation where my skill set and education will have valuable application rendering growth to the organisation and myself.

SUMMARY:

Ability to interpret and communicate facts and data.

Managing the project by handling user issues and providing user support.

Good interpersonal skills put to good use in coordinating with clients and users.

Strong analytical and problem-solving skills.

Ability to effectively manage multiple activities of varying complexity under tight timelines.

Good communication, organizational, time management and support skills.

WORK EXPERIENCE:

Role:

Senior Process Associate having 4.9 years of experience in SAP S&D.

Duration:

HP - January 13, 2015 to June 2017.

Wipro - July 1, 2017 to Present.

Project:

Worked as Senior Process associate in HP and Wipro in Repair Order Process (ROP) project under PPS division (Printers and Personal Systems).

Role

Senior Process Associate

SAP, Cdax, Base, Pagero, Hpsic

Team Size

20

Period

April 2015 to Till Date

Description: Review the invoice processed to the vendors on concurrent basis to ensure the payment has gone to the correct vendor with proper validation

Responsibilities:

To verify the Quote price.

Quote/Estimate: Check MOP, date and Total amount.

Service Delivery: Verify date and ship-to address.

History: Look for additional instructions or charges given by the technician.

Header: Check company name, MOP and date. Offer and Price.

Check Whether the Company is Taxable According to TED.

Billing Document: Verify Serv. rendered date and the Billing date. Enter the Tax Code, as well as Net Terms.

Payment Cards. Finally, check the credit card went throughCreation, Validation and amendments of Quotes for HP Printer Systems.

Complex and bulk requests handling with high accuracy.

Managing & providing technical support to the team.

Generate and handle reports, high end data management.

Trained end to end flow for new joiners.

Handled around 20 countries Quotation and Billing Creation (Europe, UK, USA, Canada)

TECHNICAL SKILLS:

.

Experience working with SAP tool

Vast knowledge in various SAP S&D transactions and CDAX (MS Dynamic), Base

MS Office (Excel(VLOOKUP), Word & Power point)

ACADEMIC DETAILS:

QUALIFICATION

UNIVERSITY/BOARD

INSTITUTION

YEAR OF PASSING

AGGREGATE

MCA

Anna university

Kavery Engineering College

2014

7.54 CGPA

BCA

Periyar University

Sri Balamurugan Arts& Science College

2011

65 %

12th or HSCC

State Board

Govt. Higher Secondary School,

2008

63 %

10th or SSLC

State Board

Nirmala Higher Secondary School

2006

50 %

ACHIEVEMENTS:

Got PPS Recognition award for ‘Collaboration and results through team Work – Q2 FY’2017’ in HP

Got ‘Best budding’ and ‘will to win’ award repeatedly from 2015

Got PPS Recognition award for ‘Always accountable – February ‘ 17’ in HP

Got PPS Recognition award for ‘BCP special recognition’ in HP

Awarded best performer for numerous months and special awards such as “Passion for Customers” “Collaboration & results through team work” for quarter and year end. Also loads of appreciation from clients.

AREAS OF INTEREST:

SAP automation

Team handling and developing

HOBBIES:

Cricket, Volleyball, Football

Avid football and cricket follower

Personal Details

Parent’s Name : KS.Sowriappan, S.Mariyaselvam

Marital Status : Married

Date of Birth : 09 Apr, 1991

Languages Known : English, Tamil

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