Desktop Support Engineer

RESUME

Mr. Rahul Shivaji Ghadge

Awad Narayan Pandey Chawl,

Hari Nagar, Jogeshwari [East],

Mumbai – 400060

Mobile No. +91-810*******

E-mail – adhf05@r.postjobfree.com

To peruse research and development in the field of I.T & execution where I can contribute to the advancement of company. To utilized acquired skills and experience while being an asset to the organization and working towards continuous professional self development.

HSC

Diploma In Hardware & Networking From Bandra CMS Institute.

BCA ( Bachelors in Computer Application)

Microsoft Windows XP Home / Prof.

Windows 2003 Server

Microsoft Windows Vista

Microsoft Windows 7

Microsoft Windows 8

Microsoft Windows 10

PEARL COMPUTER PVT.LTD

Worked with “Pearl Computers” and was deputed by them as Resident Engineer to

1)“Selandia Ship Management (I) Pvt. Ltd” as a “Desktop Support Engineer”

JOB PROFILE :

Installation of OS like WIN /XP/2000/2003/ Win 7 /WIN 8/ win 10

Installation & Maintenance of all Hardware & Networking components

installation of windows 2003 servers, windows 2012 servers, win xp,win 8, win 10 etc..

Troubleshooting of network fault at customer site. Laying&Crimping of network cable.

Installation Of MS-Office XP,2003,2007.2010,2013,2016.

Installation wirless internet router

Software- OS level troubleshooting in Win 7 & Win 10, MS Office 2013 & Above package, Outlook configure troubleshooting, Wifi Config, Video Conferencing.

Setup Configurations for Exchange 2000 client – Outlook

Installation of Antivirus and updating virus updates and Security updates on all Machines.

Installed Hardware and software upgrades in existing computer systems for end users,providing enhanced capabilities .

Performing Scheduled jobs.

Constant handling of calls logged by local users regarding to Technical errors

Difficulties pertaining to hardware & Software & Network issues.

Configuration of Printer, Modem, Scanner.

Installation Amos,Docplan,citrix & Configuration

Installation of virus software, troubleshooting virus problems.

Coordinate with vendor for Branch User Support.

Support to Branch User (VPN Configuration, Outlook configure & troubleshooting, virus related Issue Etc.).

Personal Details:

Father Name : Mr. Shivaji Ghadge

Date of Birth : 5 jan 1985.

Religion : Hindu

Nationality : Indian

Marital Status : Unmarried.

Current Salary : Rs 25,000 PM

Notice Period : 15 Days

Languages Known: English, Hindi & Marathi.

I here by declare that all the information above provided is true to the best of my knowledge.

Place: Mumbai

Date: (Rahul shivaji Ghadge)

OBJECTIVE

EDUCATIONAL QUALIFICATION

COMPUTER KNOWLEDGE

WORK EXPERIENCE: Total Work Experience of 8 Years

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