Pankaj Sharma

H.No. ***A,GH-***,Sector -**

Panchkula ( HR ) - 935-***-****

E-mail ID:adheu9@r.postjobfree.com

D.O.B. Feb 20,1976

SUMMARY OF EXPERIENCE :

Total of 23 years’ experience in Consultation and Technology Management, People Management, Infrastructure Management, Pre Sales, Bid Management, Project Management, Account Management, Sales, cloud computing and product trainings.

AWS certified cloud practitioner.

Current Experience –Consulting, Pre Sales and Bid management for corporates, Government and Educational Institutions ( Data, Voice, video, IT and IDC solutions ) along with capex and opex optimization management for projects. Product trainings to different sales vertical teams since last 8+ years.

5 years experience in Program management for large accounts for end to end project delivery, Infrastructure Management, risk management and people management.

4 Years of Experience in Heading Business unit in terms of Sales, Revenue, Account Management, collections, project delivery and service assurance, OEM relationship management, Branch Operations and People Management.

3 Years experience in FMS (Facility Management Services ) for total IT infrastructure of large customer.

3 years hands-on experience on Installation, configuration, maintaining and troubleshooting Networks wired and wireless (which includes LAN/WAN, switching, routing and hardware).

PROFESSIONAL EXPERIENCE:

April 2012 0nwards – Reliance Communications Ltd-- Asstt. General Manager- Consulting & Business solutions working as key professional to Support entire Business team in understanding requirements of clients & RFP's to achieve Sales and Revenue goals .Preparation of RFP bid responses and presentation of technical solutions for Upper North and Rajasthan. Product trainings to sales team and channel partner's for Data,Voice and Data center solutions

July2007 – March 31,2012 -Reliance Communications Ltd- Lead-Program Management

Lead customer life cycle management portfolio for high Value /Key Accounts as per SLA agreements

Business unit Head for Upper North India ( Tulip Telecom Ltd)--(2003 –July,2007) Lead a team of professionals to achieve organizational Goals for Sales, revenue, Planning, Project implementation, customer Service Assurance, operations and business life cycle management

Regional Project Head- (2002-2003) Handled responsibility to Design and Implement Tulip Connect ( MPLS backbone and access network ) for upper north as Technical project Head.

Project Manager- (2000-2002) Tulip Telecom Ltd – Headed customer life cycle management for Bank of Punjab Ltd which includes designing, installation, troubleshooting, inventory, customer,Service assurance along with SLA parameters and people management.

Sr. Engineer (1999-2000) Tulip Telecom Ltd – Worked as SCO Unix server specialist for Compaq servers.

ASR of Digital Equipment (I) Ltd ( 1997-1999) - Handled installation, configuration and troubleshooting of networks, PCs and peripherals as Customer Support Engineer

MAJOR PROJECT MANAGEMENT DETAILS:

Haryana Urban Development Authority – Turnkey project for supply of servers, routers, co-location in data carter with DR site connectivity solution with managed services – Got Excellence certificate from Customer

Haryana State Wide Area Network --- Trunkey project for implementation and management of state wide network of Govt of Haryana for a contract period of 5 years which includes supply of entire hardware for WAN and setting up of NOC

Kangra Co-Op Bank Ltd --- Turnkey connectivity MPLS VPN solution with multiple last miles solutions along with routers for 203 branches

Tulip Connect Network – Core network planning and implementation for entire upper north

Bharti Airtel Ltd -- Connectivity solution till remotest ASR’s in Punjab and Haryana covering 102 locations with last mile on wireless

Spice Communications Ltd --- Trunkey Connectivity solution for connecting their dealer network

HUTCH ESSAR --- Trunkey Connectivity solution for connecting their dealer network

Bank Of Punjab Ltd --- FMS, branches network WAN and branches LAN network Inventory and People and customer management

EDUCATION:

Bachelor of Engineering (Electrical & Electronics) in 1996 from S.D.M College of Engineering and Technology Dharwad (Karnatak University). Secured 64% marks.

H.S.S.C (XII) in 1992 from DAV College Kangra (H.P Board) secured 66% marks (71% PCM).

Pankaj Sharma

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