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Sales Customer

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Posted:
October 30, 2020

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Resume:

Jefrey Tolentino Allas

Tayug Pangasinan Philippines Phone: +63-955-***-**** adheri@r.postjobfree.com

Summary of Qualifications

•Through vast exposure to various sales, and customer service work, I was able to develop my skills in effective communication and interpersonal relationship. I learned to be more mature and a good decision maker

•More than 10 years’ consultative sales experience

•Demonstrated track record of exceeding quota & serving customer needs Areas of expertise include:

Negotiation

New product introduction

Team Selling Collaboration

Relationship Building

Professional Experience

AL FUTTAIM GROUP, UAE – a large conglomerate operating in the United Arab Emirates.

April 2013 to June 22, 2020

Sales Associate Billabong MCC / Reebok Classic TDM

Selected Accomplishments:

Ensure that all staff are attending all the customers in the shop and Update them on our daily target and running sales.

Knowledgeable in processing IN transit Inbound/Outbound deliveries using SAP System

Providing quality customer service, maintaining cleanliness at all times

Ensure that all merchandise in the shop is displayed within the Brand requirements Ensure that all merchandise is controlled at all times so that shrinkage will not occur Preparing sales inventory & sales report.

Taking customers feedback and report to head office to develop and create more productive business. Preparing monthly report and send it to Brand Manager at the end of the month Handling petty cash and reporting liquidation.

Preparing the re-order for replenishing sold stocks.

Ensures that the whole team is aware on the new updates in the Company

SBT JAPAN INC. - one of the leading automobile trading companies based in Japan

Sales / Customer Service Executive, January 2012 to February 2013

(Importing 2nd Hand Cars)

Business Process Outsourcing, calling different customers from different countries to sell used cars from Japan and send it to their countries.

Explaining the customers about the company and advantage of buying from us.

Ensure to gain the trust of the customer in able for me to talk freely and make sure that he believes on what I’m saying.

Giving all the cars information and specification, accessories, year model, displacement, mileage even dents and scratch.

Presenting the auction sheet to customer that comes from Japan’s Auction Houses.

Ensures that all personal details of the customers are encrypted and private. As CSD, Sending Invoices to the customers after car reservation

As CSD, Asking the customers for their consignee details and courier details.

As CSD, Calling customers politely with their outstanding balance.

As CSD, asking feedback from the customer regarding on their satisfaction of our service.

As CSD, answering queries from the customers and connects them to the right department in charge.

Jefrey Tolentino Allas Page 2 Phone: +63-955-***-****

SM HOMEWORLD MAKATI, PHILIPPINES – largest one-stop-shop for all household needs

Sales Associate, May 2011 to December 2011

Assisting customers with high quality customer service,

Selling imported bed frames with high quality materials with complete product knowledge.

Preparing monthly sales report and monthly product inventory.

Assembling disassembled bedframes that will be sent to customers

TOYS R US - an American toy and juvenile-products retailer founded in 1948

RICHWELL TRADING CORPORATION

GLORIETTA - AYALA MALLS, PHILIPPINES

Sales Associate, November 2010 to January 2011

Selling different branded toys and assisting customer with great customer service Maintaining standard display and merchandising products.

THE SULTAN CENTER, Kuwait - an organization based in Kuwait, incorporating a

diverse range of products and services

Sales Associate, February 2009 to September 2010

Responsible for selling and promoting the products and its services.

Provide immediate disposition on any customer complains.

Identify and evaluate potential problem areas on any customer complaints and recognize possible opportunities to explore and develop the accounts.

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer.

Maintaining solid product knowledge and good customer service.

Maintain awareness of all promotions and advertisements.

Assist in floor moves, merchandising and display maintenance.

Assist in processing and replenishing merchandise and monitoring floor stock.

Aid customers in locating merchandise.

Assist in completing price changes within the department.

Participate in year – end inventory and cycle counts

Provide customer service by taking calls and queries of customers, receives payments and issues receipts.

Jefrey Tolentino Allas Page 3 Phone: +63-955-***-****

Bankee Trading Inc., Makati City Philippines - is one of the leading distributors of children's toys in the Philippines offering products such as learning toys, outdoor toys and even plush ...

Sales Associate, Feb 15, 2008 - Jul 15, 2008

specialized in toys, kn0w how to promote good customer service

giving product information about all the toys that a I am selling

doing daily sales report and preparing monthly inventory

preparing orders for stock replenishment

Education

Bachelor of Science in Computer Science

Emilio Aguinaldo College

Manila, Philippines

PERSONAL INFORMATION

Age

: 36 years’ old

Date of Birth

: October 8, 1984

Height

: 5’8

Available to join as soon as possible.



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