Heba Ali Hassan
Tel : 011********
e-mail : firstname.lastname@example.org
Talented administrator with diverse background
Hard working, detail oriented, able to multi- task
Proven ability to support senior executives
Excellent presentation and reporting skills
2006 Diploma In General Investment In Money Market ( ECMA)
2005 Diploma In Human Resources The American University in Cairo, (AUC )
2002 Diploma In executive Secretary from Dubai
1995 BSc In Chemistry, (AUC )
Administrative Assistance Emerson company Jan 2019 – present
Managing and submitting daily reports to our country manager
Contacting with the customers through email and phone
Working for developing the company’s strategy
Assisting my colleagues with their daily work
Assisting with general administrative support, including proofreading, filing, mailings, and photocopying.
Issuing visa for customers
Arranging for travel for staff either internally or through outside agent, organizing travel and accommodation for the staff and other external contacts
Handling phone inquires in professional manner, route calls as needed, taking and delivering messages to staff
Sorting and distributing incoming and outcoming posts
Organizing meeting events
Updating mail and phone directories
Preparing minutes of meeting in a professional way
Nursery teacher Fantastic Academy 2017- sept 2018
An English Teacher for kids from age 3 to age 5
Connection between the administration and the parents
Deal with special needs and providing them with the right atmosphere
Manage a monthly reports regarding the kids development
Delicious Incorporation AUC Project Manager 2009 - 2013
Review and follow up on complaints regarding food hygiene and cleanliness
Work directly with the (AUC) food committee
Manage and submit daily reports to headquarters for each outlet
Connect the vendors with the (AUC) food committee needs
Carry out data entry, month sales and invoices
Manage up to 12 outlets inside the new (AUC) campus.
OSOOL E.S.B for Securities Brokerage Account Executive 2008
Worked as a trader, executing trading for local Investors and Foreign /GCC Investors
Contacted with the clients through email, phone or fax
Advised are given as needed for clients based on technical, fundamental recommendation and personal view.
Dynamic for Securities Brokerage Account Executive Sep05 –Sep07
Worked for developing the company's strategy
Assisted the clients with their decisions when and why to sell or buy shares
Supervised new employees during work and provided with all the information they needed.
Participated in conferences and meetings
Updated the clients with the money market in Egypt and world wise
Took orders from the clients that are signed and make sure to hand them on time
The American University in Cairo Lab Assistant Sep96- Sep00
Assisted the for coordinating between Professors and Students
Contributed in research and development team to search for the elements that are needed for experiments.
Supervised and mentored students during their experiments
Collaborated on curriculum and exam development, met with students upon request, and graded all written work, including final exam papers
Administrator in Acsysar in Dubai Customer Services Oct 2002
Demonstrated immediate talents upon hire and excelled quickly to become recognized by management as key member of marketing team.
Contributed campaign theme idea that proved effective in delivering overall message.