Emily Baez

Yonkers, NY ***** 914-***-****) adhem9@r.postjobfree.com

Experience

Sales Associate

Pandora Jewelry, NY August 2019 - December2019

●Ensures customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistance to each and every customer.

●Follow up with customers to ensure satisfaction and to resolve any issues.

●Promote sales whenever interacting with associates and customers.

●Accountable for increasing UPT, ADS and making sales goal.

●Review monthly, and yearly goals.

●Communicate with associates regarding pertinent information on daily, event or seasonal business issues.

●Be knowledgeable of merchandise on the floor as well as in the backroom.

●Communicate any missed sales opportunities due to product to Store Director.

●Create and cultivate loyal customers following with new customers as well as existing by maintaining records and following up with continual communication.

Bridal Consultant

David’s Bridal Yonkers, NY April 2018 – present

•Resolve customer complaints regarding sales and service.

•Oversee regional and local sales.

•Plan performance evaluations to develop and control sales and service programs.

•Advise clients on dynamic styling for events, order clothes, accessories, and shoes.

•Organize dresses, accessories, delivery, and client information.

•Keep track of current, developing and changing regional and global trends in fashion.

•Handle transactions and orders in the cash register.

• Style brides, bridesmaid, mother of the bride, and special occasion head to toe.

RECEPTIONIST

Thruway Insurance Brokers INC., Yonkers, NY, July - September 2017

•Managed and trained new employee

•Prepared and maintained records and case files, including documentation such as clients' personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence.

•Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.

•Welcomed and directed visitors in person or on the phone.

TEACHER AIDE

immaculate Conception Elementary School Tuckahoe, NY September – May 2018

•One on one tutoring for second-grade students

•Plan lesson with the teacher

Education

AAS, FASHION MERCHANDISING

SUNY Westchester Community College, Valhalla, NY, Graduated May 2020

GPA 3.4 and apart of Presidents List

BS, International Trade and Marketing in the Fashion Industry

SUNY Fashion institute of technology, manhattan, NY Expected to graduate May 2021

GPA of 3.4

Additional Skill

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