Published Creative Writer and Child Advocate
Resume:
Missouri City,Texas *****
*************@*****.***
GABRIELLE G. GRIFFIN
OBJECTIVE
To obtain a position in a social service organization that will benefit from my initiative, capabilities, contributions, and hard work. I am especially interested in a position with the potential for advancement and increased decision-making responsibilities.
SKILLS & ABILITIES
Supervisory/ Management, Customer Service, Team oriented, Exceptional leadership skills, Accurate cash handling, Attention to detail, Ability to multi-task and prioritize, Decision making skills, and Motivational skills, Data Entry, Money order Handling and processing, Strong Interpersonal skills, and enjoy being productive.
EXPERIENCE
JUSTICE FOR CHILDREN-CHILD ADVOCATE
6/1/2017-5/7/2019
Responsible for handling multiple cases dealing with abused and neglected children on a day to day basis. Provided guidance for parents who were not familiar with the system. That guidance included: offering referrals to attorneys and counselors, showing how to file a protective order, accompanying clients to court, being a mediator between the clients and parties involved in the case, providing letters to the court advocating for the child’s safety, etc. I was also responsible for coordinating volunteers for the organization as well as participating in outreach events to give more knowledge about the organization to the community
I JUST WANT TO GROW UP- EDITOR IN CHIEF
3/2020-Present
Responsible for reviewing and editing all of the organizations documents such as their newspaper articles, fliers, postings, emails, memos, etc.
WALMART- CUSTOMER SERVICE MANAGER
08/2011- 06/2017
Responsible for all customer service at front of store. Ensure that service standards are met and that customer issues are resolved. They will train, supervise, oversee, and manage Front End associates and ensure that they comply with the operating policies and procedures of the Company. Maintain quality service by establishing and enforcing company standards and will assess store condition and customer service levels. Communicate and model the standards for customer services. Problem solving skills with the ability to look for root causes and implementable, workable solutions. Interpersonal skills with the ability to work in a fast-paced environment and participate as an independent contributor with little supervision or as an active team member depending on the situation and needs. Assume the responsibility of store in the event of management absence.
MD ANDERSON HOSPITAL-VOLUNTEER
07/2007- 02/2008
Go on various assignments for Doctor Offices, Major Labs, and Health Fairs, and Assist with greeting patients for appointments and directing them to the proper areas. Calling to verify or cancel appointments. Working the ali cart at lunchtime, and helping out in the children video room at times.
EDUCATION
UNIVERSITY OF HOUSTON, HOUSTON,TX, BACHELORS
Will be completed 12/2020
Major: Psychology Minor Creative Writing
COMMUNICATION
Customer Service friendly, professional, and detailed oriented
REFERENCES
AVAILABLE UPON REQUEST
Contact this candidate