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Coffee Customer

Dubai, United Arab Emirates
October 29, 2020

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Name: Ssenfuka Nelson

Nationality: Ugandan

Visa Status: Vist visa

Mobile: +971*********

Email: Professional Summary I am a young energetic gentleman, self-motivated, friendly professional with more than 2 years of practical experience in hospitality industry working as a barista and sales. Am so perfect on sensory part especially during the calibration of the grinder. Am also passionate on making latte art, Able to manage own time effectively and prioritize workload.

Personal Skills

Attentiveness and patience to customers

Excellent presentation on coffee skills

Selling skills

Latte art skills

Active listening and effective communication skills

Flexibility to work in shifts

Fluent in English.

Work Experience.

Company: Blk Cab Coffee .UAE

Designation: Senior Barista\

Duration: 2020 UpTo Now

Company: MRG water proofing company

Designation: Team crew

Duration: 2018 to 2020

Company: Endiro Kampala Uganda

Designation: Junior Barista

Duration: 2015-2018

Duties and Responsibilities:

Checking and make sure the coffee is stored well in airtight canisters.

Educating new and existing customers about the features and benefits of the product.

Visiting clients on sites and demonstrating potential uses and solutions.

Present menu.

Receiving coffee from the supplier and keep it in store.

Calibrate grinder for perfect floor and perfect taste flavors

Grinding merchandising coffee to the customers according to the coffee purpose/ brewing size.

Giving general knowledge to customers about coffee according to the instructed tasting notes.

Maintaining the hygiene of the café and my working station.

Conducting daily, weekly and monthly inventory,

Keeping the high level, the bar in terms of cleanness.

Printing bills to customers and receiving money and giving back balance to customers.

Drafting the working schedule for the front and back of the house.

Accurately capture customer orders

Grind and brew coffee

Prepare tables for meals including setting up items such as linens silver ware and glass ware.

Enter orders in the system and receive payment from the customer Education Background

High School Degree

Ordinary Education Level

Barista basic skills certificate

Training Attended

Customer service

Barista basic and intermediate training

Heavy truck driving training


Reading and researching

Learning more on latte art

Music and sports


Upon request


I hereby declare that the above given information is true and correct to the best of my knowledge

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