Yvette Romero
**** *. *** ******, #*, LONG BEACH, CA 90802
562-***-**** *.**********@*******.***
Professional Summary
Very motivated and reliable with over 25 years of experience in the management of residential and multi-family properties seeking a position in property management that utilizes my skills.
Trust Residential Property Manager August 27, 2008 – May 1, 2020
Farmers and Merchants Trust Company 302 Pine Avenue, 2nd floor, Long Beach, CA 90802
Performed the administrative functions of property management assuring a high level of professionalism in property issues including timely response to and resolution of any tenant requests or concerns
Write-up of legal documents and initiated eviction procedures when necessary. Prepared monthly reports, attended monthly meetings, and trained/supervised on-site managers and new employees
Conducted annual, move-in/out inspections as well as calculated applicable charges for damages
Supervised and monitored contractors and vendors for vacancy renovations, preparations and maintenance repairs including approval of invoices. Met with city officials and property owners
Responsible for rent surveys, determining market readiness, vacancy showings, application processing, lease/rental agreements, collection of rent and rent increases
Handled resident complaints, concerns and maintained a good relationship with all residents on a professional level
Residential Property Manager July 1, 1994 – March 1, 2008 LB Brokerage, Inc., 189 Quincy Avenue, Long Beach, CA 90803
Provided full support of property management operations including supervision of on-site property managers, employees, and vendors
Resolved legal issues, handled tenant disputes, rent collections and met with city representatives for various projects
Thoroughly screened applicants, set-up record keeping functions and organized all aspects of vacancy preparations
Brought in various new property management accounts
Skills
Thoroughly familiar with landlord/tenant laws, codes, regulations, governmental directives, court/eviction procedures, CRMLS and CAR forms.
Affective in emergency situations, problem solving, decision making with the ability to identify and manage priorities.
Excellent administrative, organizational and people skills
Able to multi-task under extreme pressure
Understands the importance of confidentiality
Relates warmly to a diverse population of individuals at all levels
Education
Apartment Association, Southern California Cities Certified Apartment Manager Program (CAM)
Long Beach Unified School District, Regional Occupational Program (ROP) Computer Business Applications
References
Available upon request