Prashanth Sreedharan Pillai
Mobile no: +971-*********
E-mail: *********.**********.******@*****.***
Location: Sharjah,U.A.E.
PROFILE SUMMARY
A multi-tasking leader with over 18 years of rich experience in business development, service, sales and marketing of construction equipment.
Worked with United Motors and Heavy Equipment LLC in Dubai
Worked with Multi Mech Heavy Heavy Equipment Co LLC in Dubai.
Worked with Hassan Juma Backer LLC in Muscat.
Worked with Sany Heavy Industries India Pvt Ltd, Popular Mega Motors and ESSAR Projects in India.
CORE COMPETENCIES
Business Development Sales & Service 6S Specialist Maintenance Negotiation Erection & Commissioning
Audits Training & Mentoring ISO Certifications
PROFESSIONAL EXPERIENCE
Oct 16-March 18 with United Motors & Heavy Equipment Co LLC as Deputy Manager
(Service & Business Development) – Dubai.
Team leader of the CEIP division with the key responsibility of training and mentoring a team of Engineers, Foreman and Technicians.
Developed strong Client base and an aftermarket service team.
Formulated services policies and implemented safety practices and procedures at the work site. Organized and conducted safety training workshops.
Responsible for streamlining the warranty claim process.
Key member of the ‘Quality Control Team’ within United Motors.
Involved in trade shows, industry events and techno-commercial meetings.
Assisted the sales team in identifying new revenue opportunities.
Conducted product demonstration and technical training at the Client’s site.
Recruited, trained and motivated the service team for delivering an efficient Client support. Oct 14 - Oct 16 with Multi Mech Heavy Equipment Co LLC as Manager (workshop)-Dubai
Developed, managed and monitored a team of sales coordinators, supervisors and technicians.
Managed sales and service records.
Investigated component failures leading to drafting reports and coordinating with manufacturers for warranty claim.
Responsible for sales activities on key accounts and negotiating sales price and discounts in consultation with the Managing Director.
Developed plans to ensure revenue growth of all the company’s products.
Identified and corrected potential hazards by inspecting facilities, machinery, and safety equipment.
Conducted technical training on products for both Client’s representatives and the inhouse technical support team.
Responsible for appraising team performance to the management. March 12- Oct 14 with Popular Mega Motors India Ltd as Deputy Manager (Service)- Kerala, India
Team leader for all after market activities for TATA brand of commercial vehicles.
Responsible for coordinating with the head-office for all service-related activities.
Managed, monitored and developed a team of service advisors, supervisors and technicians.
Involved with the strategic development of the firm.
Identified and corrected potential hazards by inspecting facilities, machinery, and safety equipment
Developed and nurtured Client relationship.
Responsible for maintaining administrative records.
Responsible for appraising staff performance.
Conducted technical training on products for both Client representatives and the technical support team.
Feb 07- March-12 with Sany Heavy Industry India Pvt Ltd as Deputy Manager (Service) – Pune - India
Team leader for after sales service typically for crawler cranes, truck cranes and reach stacker.
Responsible for dealer development programme and creating a network in India.
Responsible for technical training to all team members and Clients
Optimized inventory of spares parts for crawler crane, truck crane and reach stacker.
Responsible for coordinating with R&D department in China for product development.
Responsible for coordinating with engineers from China for the service and maintenance of equipment.
Jan 06 - Jan 07 with Hassan Juma Backer Trading & Contracting Co LLC as Mechanical Engineer (Maintenance)-Oman
Responsible for service and maintenance activities of various construction equipment in the central workshop.
Responsible for ensuring safety practices.
Responsible for the inventory in the workshop.
Responsible for the material management system.
Involved with engine and gearbox overhaul and the maintenance of dewatering pumps both engine mounted type and electrically operated.
Responsible for preventive maintenance and overhaul of rotating equipment. June 02-Jan 06 with Essar Constructions Ltd as Engineer (Maintenance)-Davengere, India
Team member responsible for the maintenance and the repair of several construction equipment.
Team member responsible for the erection and commissioning of batching plants.
Responsible for overhauling of major components like engine transmissions and axles.
Responsible for procurement of spares and lubricants at site.
Responsible for preparing shift schedules for the equipment and operators. EDUCATIONAL QUALIFICATION
Bachelor of Engineering-(Mechanical) - Karnataka University- (1996-2000) TRAINING & ACHIEVEMENTS
Certified by EHS Emirates Foundation in ISO (45001) 2018 Joint Migration & Implementation course.
Attended product training in excavators held at Sany India plant in Pune.
Certified by Leica Geosystems-Denmark for attending and successfully completing the excavator, dozer and grader 2D machine control system, calibration, troubleshooting technique, firmware handling, system maintenance and GPS installation.
Attended technical training on Sany rotary drilling rigs held at Sany Heavy Machinery
- Kunshan Training Center-China.
Attended and successfully completed fire safety and emergency preparation training conducted by Usha Fire Safety Equipment Pvt Ltd.
Conducted Technical training on Sany make excavator, crawler cranes and truck cranes.
Certified by Airman-Japan for completing the training course on Airman portable air compressor.
Certified by Airman-Japan for completing the training course on Airman engine generators.
Conducted training on GPS installation and troubleshooting technique on Lieca machine control system.
Attended technical training in Shanghai (China) on assembly procedures, trouble shooting techniques of crawler cranes and truck cranes.
Attended in-house workshop on training & interviewing techniques by Seed InfoTech.
Attended product knowledge and preventive maintenance program in FM-7, FM-9, FH-12 range of trucks and B7R bus at Volvo India Pvt Ltd-Hoskote (Bangalore).
Attended the training program in Volvo range of earth moving equipment like excavator
(460BLC, 280 BLC), graders (710 and 720).
Undergone in house training on Total Productive Maintenance (TPM) which includes 5S.
Conducted 5S training programs in the workshops which drastically improved the efficiency, quality, safety and housekeeping.
COMPUTER EXPERTISE
Design Software: Catia V5, AutoCAD
Visual Basic & Oracle
Microsoft Office
PERSONAL DETAILS
Date of Birth : 4th July 1978
Driving license : 3633731 (UAE-Dubai)
Linguistic Abilities : English, Hindi, Malayalam, Tamil and Kannada