Insurance Office

Barbara Balogh

C: 720-***-**** ***********@*******.***

Office Management/Bookkeeping

Treatment Coordinator Insurance Coordinator Receptionist

Experienced, innovative, principled individual with strong work ethic

Competitive Advantages

Excellent communication skills

Combination of superior dental and office management experience

Strong focus on customer satisfaction

Superior dental treatment experience

Strong integrity and attention to detail

Professional Excellence

Treatment Coordinator/Insurance Coordinator/Bookkeeper/Receptionist Reed Orthodontics, Aurora, CO - 2001 to present

Currently hold 4 positions within the practice:

Treatment Coordinator:

oProvide exemplary customer service to incoming patients

oAssisting the Orthodontist with initial exam including identifying personality types

oPresentation of the recommended treatment to the patient, utilizing computer technology to highlight clinical diagnosis and sell the need for treatment plus presentation of financial options

oUsing significant sales training I then close the sale and associated close duties:

Create contracts and obtain signatures

Establish financial payment plans and related insurance

All chart documentation, outgoing correspondence and coordination of all appointments

Staying current on all advancements in dental treatment, maintaining month-end year end goals and spread sheets, setting up sleep apnea testing.

Insurance Coordinator:

oResponsible for filing all insurance claims for 2 offices

oVerifying insurance benefits, follow-up on all EOB's requiring information, follow up on all unpaid insurance balances with insurance companies, directly working with Insurance personnel to set up PPO's and EPO contracts

oCoordinating payment plans for all unpaid insurance balances, handling patient inquiries regarding their insurance

Bookkeeper:

oExcellent Quickbooks experience

oProvide bookkeeping for 3 companies, including:

Accounts payable, deposits, entering payroll, managing and reconciling 6 credit card accounts, managing and reconciling multiple bank accounts, process and file sales taxes

Month-end reconciliations, month end reports, year-end reports

Working directly with the Doctor, keeping him informed on financial status and future expenses

Working with accountant to get all accounts ready for tax filing and assisting where needed

Creating and maintaining budgets, processing all refunds of credit balances, maintaining customer accounts, invoicing, organizing and maintaining all records, maintain petty cash account.

Receptionist:

oExceptional professionalism and customer service skills

oExperience maintaining phone queues, greeting patients, preparing schedules, day sheets and chart preparation

oAdditional duties:

Maintaining juice bar and reception area, maintaining and ordering all office inventory

Liaison between janitorial and fish maintenance services

Coordinating daily backups on server, coordinating all incoming and outgoing mail, creating outgoing correspondence to GP's, handling patient payments, maintain recall system, confirming appointments, marketing for the office by creating and implementing office deliveries, contests, promotions and advertising, assist the clinic in sterilization if backed up.

Education

Dental Assisting Diploma, Alberta, Canada, Northern Alberta Institute of Technology (1985)

Current CPR Trained

Yearly Sales Training and Customer Service Conferences

References

Michelle Perry 303-***-****

Kelli Rose 720-***-****

Bonnie Simpson 303-263-0772Education

Education

Contact this candidate