Manager Network

KHALID W. KHALID

832-***-**** adhdjg@r.postjobfree.com

OBJECTIVE:

In search of challenging career in IT field (IT Network Support), I have acquired many skills working as an IT Professional that makes me able to stay calm within the eye of an IT crises, quickly negotiate and communicate complicated technical concepts, solve problems and think outside of the box, create fixes to restore system order.

Summary of Qualifications:

OPERATING SYSTEMS: Windows 7,8,10, Linux, MacOS

LANGUAGES: Python.

VIRTUALIZATION TECHNOLOGY : VMware, Hyper-V

APPLICATIONS: MS Office,

NETWORKING DEVICES : Cisco Products of Routers, Switches, Servers, Firewalls. PROFESSIONAL EXPERIENCE

Khudairi Group – Oil and Gas

[March 2018 – Present]

Help Desk Support

Tasks:

Install operating system and application software on Windows.

Manage Local Area Network and Troubleshot LAN connectivity problems.

Install and configured various peripherals: scanners, modems, tape backups, printers, SCSI devices, hubs and switches, and digital imaging device

Responsible for the server administration (Windows Server 2016), Windows 7 migration.

Utilize Microsoft System Center Configuration Manager (SCCM), and Imaged of new computers using Microsoft SCCM

Deploy end user computer equipment

Inputting device and HP/Brother/Xerox printer

Troubleshot network issues related to end user connectivity and network printer connectivity

Handle switch configuration and windows refreshing

Manage computers setup and software installation 1

Conduct hardware and software maintenance and support.

Handle email and telephone help desk support.

CAT5/6/7/ cappor, Fiber termination and deployment.

Use OSI model for basic troubleshot of cisco routers and switches.

Maintain and repaire of network hardware.

Manage network operation with local Network Team.

Responsible for the network equipment maintenance and deployed upgrades to customers LANs, WANs and wireless networks.

Utilize remote networking (LAN\WAN, Wireless, VPN access, and VOIP) EDUCATION AND CREDENTIALS

Associate Degree in Science - Houston Community College 2017 - 2019 60Hrs of hands on training on Cisco Routers and Switches – HCC CERTIFICATIONS

Certified CCNA Routing and Switching [2020]

Microsoft Certified Solutions Associate [In progress] 2

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