Front Office Cloud

CURRICULUM VITAE

DEEPIKA PAWAR

Mobile No: +91-845*******

Email id: ***.*********@*****.***

CAREER OBJECTIVE

To expand skills and experience within the events company or association and work with hard work

EDUCATION QUALIFICATION

Qualifications

Institutions

Year of passing

Percentage

SSLC (CBSE)

KENDRIYA VIDYALAY

ANNANAGAR CHENNAI

2008

59.90%

HSC

LEO MATRICULATION

HR.SEC SCHOOL CHENNAI

2010

62.67%

BE(CSE)

JAYASURIYA ENGINEERING COLLEGE CHENNAI

2014

60.56%

• Field Skills:

• Networking

• Email cloud

• Enterprise Support and cloud support

• Azure, Schemus and AD management

• Malware Protection

EXPERIENCE :

Worked as LPE (Loss Prevention Executive) at TFS (Travel Food &Services) Chennai since Dec2014 to Dec2015

Front Office Executive

• Customer Handling

• Preventing losses of company

• System Data feeding

• Store Handling & Auditing

• Performing regular checks the outlets and check the environment and surrounding.

• Manage the CCTC and check the regular actions and check any unknown activities.

Worked as a Technical representative at Dell computers

• Handling the technical issues related to computer

• Sending email confirmation for issues

• Have a target fixed to solve the issue

• Have software knowledge

• Providing quick solutions for any issues Effectively

Worked at HCL at Cox communication process

• Have good Customer support in Chats, calls and email services

• Good in handling US customers, able to handle multiple chats and calls .

• Have hands on experiences working on SNOW and UET work based tools .

• Have good knowledge of Outlook and office servicer system,

• Knowledge of network related queries and multiple tools of the process, like Snow,UET, Citrix server

• Good knowledge of user support in MS programming,excel, word,

• good understanding of process tools, web based tools, lync server,Veraizon process and analytics based tools

Working at Concentric Techoinolgies India under Symantec Broadcom Process

• Good process handling, working with Walken Ticketing tools

• Have multiple product knowledge in Symantec

• Symantec Email cloud, Symantec Endpoint Protection cloud and Symantec Small business cloud.

• Handling calls and resolving enterprise level cutover quires.

• Ability to work in a team or a single contributor

• hands on experiences with antivirus,networking and firewall functions,

• Hands on experience with email, cloud and azure, AD creations.

• Good knowledge in Networking,Operating system,server technology,hardware and System Securities.

PERSONAL COMPETATION

• Ability to work in a fast-paced environment to set deadlines

• Excellent oral and written correspondence with an exceptional attention to detail

• Compatible in working mostly in all shifts,

• Easy and fast learner and interested in learning new technologies

• Highly organised with a creative flair for project work Enthusiastic self-starter who contributes well to the team

PERSONAL DETAILS

Residential Address 3B, 4th block,Jain Sunderban Appartment

Nolumbur,

Chennai-95

Email Id ***.*********@*****.***

Date of Birth 05 Jun 1992

Gender Female

Nationality Indian

Religion Hindu

Languages Known Familiar with English, Hindi, Marathi, Tamil Permanent Address 3B, 4th block,Jain Sunderban Appartment

Nolumbur,

Chennai-95

Mobile no +91-845*******

Father Name N S Pawar

Passport no N1941960 valid till 2025

DECLARATION

I hereby declare that the information furnished above is correct and true to the best of my knowledge and belief.

Place:

Date: DEEPIKA PAWAR

Contact this candidate