Communication Address: Email Id: adhdd5@r.postjobfree.com

9B, Abi Estate, Sri Sakthi Nagar, Narasingapuram Colony, Mobile No: +91-999*******

Sengundram, Singaperumal koil

Chengalpattu Dist.,

Chennai-603204

Tamilnadu State. India

CAREER OBJECTIVES

To work in a challenging environment that encourages learning and creativity and provides exposure to all the aspects of Technology and Management to lead a highly proficient and result-oriented team and move the company’s resources towards utmost profitability.

WORK EXPERIENCES

DMI DRAEXLMAIER MANUFACTURING INDIA PVT. LTD, Singaperumal Koil

COMPANY PROFILE:

Manufacturers of Electrical Wiring harness and Interior Door trims to BMW India Pvt Ltd.

POSITION HELD:

Designation : Senior Executive- Quality

Work Profile : Complaint Management and Customer Handling

Period : November 2013 to Till Date

ROLES & RESPONSIBILITIES:

Process internal and external complaints and claims focusing on an effective elimination of the fault for product, process or design (Interior & Electric)

Document the complaint in system (QSYS) CAQ (Module RQMS)

Actively support all efforts to eliminate repeat complaints (FMEA, etc)

Receive complaints and check that all needed information is included with problem decription, start fault analysis

Establish the inter-departmental claim team and moderate the complaint and fault resolution process

Participate by the determination and initiation of immediate actions

Conducting Internal Audit

Moderating the root cause analysis with the claim team

Implement controls to find repeat complaints including the evaluation of (non-) effectivity of prior actions

Initiate the review and revision of relevant production, quality and design documents (FMEA, WI, Control plan & test instruction, drawings etc.)

Participate during the establishment and implementation of corrective actions

Participate by the definition and implementation of preventative measures

Correspond with the party lodging claim; internal and external (also using Customer tools or portals)

Execute the complaint closure (technical, commercial, total)

Evaluate and supply data relevant to complaints (i.e. non-conformance cost, etc)

Support of any task to perform at BMW site for both Electric & Interior products

Conduct Daily Quality Meeting and Discuss about Incoming, In-process and Customer Complaints

Preparation of 8D report

Preparing Work Standard and Inspection Standard as per Control Plan requirements

Preparing Master list of mistake proof list for the circuit inspection and Band cable inspection board

Preparing important check points for new model harness

Preparing CAPA report for In-house rejection and preparing In-house PPM

Knowledge about QMS

Preparing Layout Inspection Report and Quality Approval report for NPD Part

YAZAKI WIRING TECHNOLOGIES INDIA PVT. LTD, Maraimalai Nagar

COMPANY PROFILE :

Manufacturers of Electrical Wiring harness to FORD, DAIMLER, ISUZU

POSITION HELD:

Designation : Senior Executive- Quality

Work Profile : Customer Quality & Warranty In charge (Ford India)

Period : Aug 2011 to October 2013

ROLES & RESPONSIBILITIES:

Responsibility for Customer and In-process Quality

Preparing 8D report for Customer and warranty Claim

To solve the various defective issues in the customer end and to maintain the customer satisfaction

Responsible for Auditing the Assembly and Process

Component approval for new model (product)

Daily Reports to the Quality Manager

To conduct daily meeting in Plant, explain the Quality issues and take counter measures

To follow the SCM activities

Support customer in any non-Compliance and communicate to Plant Quality Head

Preparing Work Standard and Inspection Standard as per Control Plan requirements

Validating the Visual inspection board and final assembly board based on customer drawing

Determine and eliminate problems (e.g. Tolerance deviations, wrong parts or structures, etc.,) rework as per instruction and document defects and actions as required

Act as contact person for quality issues within area of responsibility

Strong Knowledge in Automotive Electrical Wiring Circuits and Schematics

Strong Knowledge in Field concern solving techniques, Trouble shooting of Automotive Electrical issues

To support the New Build and Handle the build issues

To follow the PSW sign off

Preparing GENBA Audit and Stability Matrix for Customer Complaints

Preparing Layout Inspection Report and Quality Approval report for NPD Part

Customer Warranty Parts Checking and Error Detection

MOTHERSON AUTOMOTIVE TECHNOLOGIES & ENGG. Maraimalai Nagar

COMPANY PROFILE:

Manufacturers of Instrument panels (Dash Board) and Interior trim parts to FORD India Pvt. Ltd.

POSITION HELD:

Designation : Executive- Quality

Work Profile : Customer Quality (Ford India)

Period : Feb 2010 to Aug 2011

ROLES & RESPONSIBILITIES:

To solve the various defective issues in the customer end and to maintain the customer satisfaction

Daily Reports to the Quality Manager

To check product- as per specification

Perform rework activities at customer work stations as required

Support customer in any non-Compliance and communicate to Plant Quality Head

Control the processes through SPC studies, Process qualification & Validation, Layout inspection

Analyzing Customer Complaints and Problem Solving

Customer Warranty Parts Checking and Error Detection

Preparing layout inspection report & Validation

Prepare technical orientation and training of team associates

VISTEON AUTOMOTIVE SYSTEMS INDIA PVT LTD, Maraimalai Nagar

COMPANY PROFILE:

Manufacturers of Radiators, Cooling modules, HVAC, AC Compressors, Audio systems, AC Hoses, Intercooler both (fin & tube, fin & plate) to FORD India Pvt. Ltd and Hyundai Motors.

POSITION HELD:

Designation : Board of Apprentice Training & Scheme Apprentice Training

Work Profile : Customer Quality (Ford India)

Period : May 2008 to Jan 2010

ROLES & RESPONSIBILITIES:

To solve the various defective issues in the customer end and to maintain the customer satisfaction

Daily Reports to the Quality Manager

Perform rework activities at customer work stations as required

Involve in Dock Audit, internal process control

Handling Knowledge of Calibration instruments Profile Projector, Trimos (Height Gauge), Calibers and Dial Gauges & all type of attribute gauges.

Final part Inspection Using Part Drawing

TECHNICAL SKILLS

Practical Skills in Two Stroke & Four Stroke vehicles and their maintenances

8D REPORT ANYALSIS, SCM activities, To Handle the new build issues

PDCA REPORT, PSW, Warranty activities, Electrical Wiring Circuits and Schematics

CP, FMEA, MSA (GAUGE R&R), SPC, IATF ACTIVITES, CALIBRATION, QSYS, B2B portal for RMT, BMW GS standards and Gap plans, 7QC TOOLS

EDUCATIONAL QUALIFICATION

Diploma in Automobile Engineering in Lakshmi Ammal Polytechnic College, Kovilpatti.

Board of Study : Directorate of Technical Education, Chennai.

Year of Competition : Apr’ 2008

Percentage of Marks : 70%

Class Obtained : First Class

X STANDARD in Nadar Higher Secondary school, Kovilpatti.

Board of Study : State Board

Year of Competition : Apr’ 2003

Percentage of Marks : 62%

Class Obtained : First Class

PERSONAL STRENGTH

Confident, Optimistic, Friendly, Managing power, Good team player, Leadership quality, Punctual, and Good communication skill

PERSONAL INFORMATION

Father Name : Mr. L. Subramanian

Date of Birth : 20-05-1988

Languages Known : Tamil and English

Marital Status : Married

Passport Number : K9969152

(S.RAM SANKAR)

S.RAM SANKAR

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