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Eric A. Manchester

***** ***** ***** *********, ******** 20852 240-***-**** adhdcd@r.postjobfree.com

https://www.linkedin.com/in/eric-manchester/

PROFESSIONAL SUMMARY

Over 20 years of experience and innovations within the Over the Top-media (OTT) space. Created multiple innovative solutions for the full end to end lifecycle of Video including targeted ad insertion and metadata management. Influencer on many industry products and standards that have changed the way media is created and consumed. Defined innovative concepts and solutions as a leader for the architecture, build, and operations, of the Emmy award, winning Live 8 concert to the Time Warner Cable Video-On-Demand (VOD) infrastructure and workflows. WORK EXPERIENCE

B.E.A.R & C.O. LLC Rockville, MD

Founder & Principal Solutions Architect 2017-Current

• Proposed, and built solutions for clients with IT front and back end technologies

• Architected and built an accounting firm’s website; Site optimized technology stack for client services

• Proposed innovative designs and applications for Tools Manufacture OTT presence

• Architected multi-camera educational studio space

• Optimized SEO and OTT workflows for a Tool Manufacturer and Jewelry Educational Service Leidos Washington DC

Innovation and Emerging Technology Lead 2019-2020

• Created multiple innovative ideas for government client’s solutions

• Designed process to generate innovative ideas from Leidos staff

• Mentored Leidos staff on how to take innovations from whiteboard to production

• Managed innovated solutions and vendors through architected workflows tailored for multiple government agencies

• Presented briefings and white papers on workflow and innovations from Leidos team, Vendors, and Government Agencies

Ooyala New York, New York

Sr. Solutions Architect 2017-2018

• Subject Matter Expert (SME) to clients on OTT workflow, metadata management, and workflow development

• Using discovery sessions created multiple architectures for customers using the proprietary Flex platform

• Using discovery sessions created requirements and innovative architectures and solutions for multiple customers

• Managed teams of contractors using agile methodologies to develop creative solutions based on the designed architectures

• Development and deployment of workflow solutions for Howard Stern’s Live-to-VOD and Archive-to-VOD system

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WORK EXPERIENCE CONTINUED

Time Warner Cable Denver, Colorado

Principal Engineer (VOD) 2012-2017

• Created major innovative solutions to optimize original VOD architecture for Time Warner Cable

• Managed, designed, and operated the VOD acquisition and processing system handling over 600-1000 assets per day, including the metadata normalization and distribution to multiple internal and external services supporting all platforms

• VOD solutions key backend solution for the Emmy award-winning TWCTV application’s architecture

• Innovated new advertising workflows generating an additional 2 million dollars per month in revenue

• Optimized advertising processes supporting the complex advertising standards

• Generated innovative workflows, changes to the CMS backend, and front-end application services for “just in time” content distribution and DRM encryption

Time Warner Cable Reston, Virginia

Senior Engineer Digital Media Delivery 2006-2012

• Managed teams utilizing agile methodologies in charge of all video and video advertisement operations for Time Warner Cable’s home website

• Created architecture, managed, and coordinated teams that created a solution increased ad revenue over 350%

• Architected, designed, and managed operational team generating the process to bring video advertising to the Time Warner Cable homepage

• Using FFMPEG, short-form content received, processed, and added to a new video-specific CMS

• Created RFPs, POCs, and selection for key vendors including: o CDN selection

o Content management

o Encoders

o DRM solutions

• Innovated new architecture optimizing the editorial processes and front-end application content management AOL Reston, Virginia

Senior Live Events Producer 2003-2006

• Architected, Designed, and managed a multi-million-dollar budget to build the first all-digital-Broadcast Operations Center (BOC) producing 3000 hours of OTT programs

• Created a business case and presented to executive management to support the building of the new BOC

• Innovative all-digital BOC supported:

o 100 audio-only channels supporting the NBA’s first foray into streaming media and other events o 30 Audio/Video channels which produced hundreds of events o Multiple 24x7 linear feeds for news events

o Integrated multi-camera production studio producing 24x7 linear broadcast

• Managed teams of multiple sizes based on the needs of multiple events

• Directed all aspects of the acquisition, transcoding, and distribution for Pre, Live, and Post-processing for Emmy Award-Winning Live 8 Concert

• Managed operations for the BOC producing over 700 live/linear events adhdcd@r.postjobfree.com Page 3 of 3

SKILLS

● Innovation Management and Mentoring – 20+ years creating innovative solutions and mentoring team members to add innovation into their processes

● Operations Architecture and Administration – 18+ years of working in video operations, architecture, and administration

● QoS and QoE Metrics – 18+ years designing and defining Quality of Service (QoS) and Quality of Experience

(QoE) services utilizing both in- house and vendor-based systems (i.e. Splunk, Akamai Media Analytics products)

● Video Management Systems – 13+ years of experience working with various complex video management systems. Defined RFPs for vendor and internal builds

● Digital Rights Management – 11+ years of working with all iterations of Digital Rights Management systems

● Broadcast Systems – 27+ years of working with various Broadcasting systems

● Encoding Systems – 20+ years working with various encoding systems

● Ad Insertion - 13+ years of experience with Ad Insertion within the broadcast, streaming, and OTT space using player and server-side systems

AWARDS, PATENTS, AND PUBLIC SPEAKING

Awards

• Emmy Award: Time Warner Cable TV (TWCTV) OTT product (2011)

• Emmy Award: Live 8 Concert Broadcast (2006)

Patents

• Patent: Eric Manchester, Asynchronous Workflows US patent No.: US 10,677,018, Time Warner Cable Enterprises LLC, Patent and Trademark Office, Washington, D.C. May 2020

• Patent: Eric Manchester, Apparatus and Methods for Thumbnail Generation US patent No.: US 10,375,452, Time Warner Cable Enterprises LLC, Patent and Trademark Office, Washington, D.C. August 2019

• Patent: Eric Manchester, Adding Advertising Content to Media US patent No.: US 8,769,151, Facebook, Patent and Trademark Office, Washington, D.C. July 2014

• Patent: Eric Manchester, Inserting Advertising Content US patent No.: US 8,762,575 Facebook, Patent and Trademark Office, Washington, D.C. June 2014

• Patent: Eric Manchester, Inserting Advertising Content Inserted at a Duplicating Device No.: US 8,028,092, AOL Inc., Patent and Trademark Office, Washington, D.C. September 2011 Public Speaking

• Speaking: H.264 Convergence – Streaming Media East 2008

• Speaking: Reinventing Video and Broadcast – CTAM Winter Conference (Main Room) 2007

• Speaking: Selecting the Right Hardware & Software – Streaming Media East 2006 EDUCATION

University of Maryland 1990-1994

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