Security, Antivirus, Risk Management, Server's administration

Naveen Kumar R

Email Id: ************@*****.***

Mobile : 984*******

Career Objective

Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging and creative environment.

Professional Summary

Current Organization : Netaccess India Pvt Limited (Murugappa Group) Current Designation : System Engineer

Client : Chola Investment and Finance Company Limited Period : SEP 2018 to till date

Roles and Responsibilities

Managing and Administering Exchange Server 2010.

Monitoring Server Performance.

Troubleshooting Outlook client side and server side issues.

Maintaining Lync 2010 server and troubleshooting client side issues.

Handling tickets in Qtrac and working on SEV1/SEV2 tickets.

Providing L1 & L2 Support for a Global customer.

DHCP Maintaining Scope Creation, Address reservation, managing the Scope.

Maintaining Symantec 14.2 Client Version.

Pushing Monthly Security Patch around 8000 Client machine through WSUS.

Enabling and Blocking USB devices Mass storage Devices in Symantec Manager Console.

Maintaining DLP and Encryption Policy through Symantec Manager Console

Creating Group Policy through Active Directory.

Handled CISCO Iron Port Proxy server for Providing Internet Access.

Creating DNS entry (Forward and Reverse Lookup).

Users Creation and Deletion in Domain controller.

Handling Team Members and provide guidance to team members.

Handling Basic Level Arcon PIM.

Handling O365 on Basic Level.

Generating Reports and Sharing to Customer.

Trend Micro AV Agent Implementation.

Excel Knowledge.

Symantec AV Administrator :

Managing Symantec Endpoint Protection Manager 14.2 RU2 MP1.

Handling around 9000 clients.

Migrated Symantec Version from 12.7 to 14 and 14 to 14.2.

Creating and Maintaining GUP across various Branches.

Pushing Clients to local Machine through SEP Manager.

Created Separate Policy for USB Full access, Read Only Access, Bluetooth Access.

Generating Report from SEP Manger and sharing to customer on Every Week.

Created Scheduled Scan for Workstation and Servers.

Generating Virus Report and Working for Affecting Machines through Symdiag tool.

Generating GUP Report and Sharing to Customer with clear machine details.

Created Unauthorized Software Block Policy on Symantec Manager to SEP Clients.

Regularly Monitoring the Symantec Server & Backup the Symantec Manger. Kompac Digital Systems Pvt Ltd, Chennai (July 2017 to August 2018) Roles and Responsibilities

Performed hands-on administration, monitoring, and troubleshooting of Local Area network resulting in optimum performance and minimum downtime.

Coordinating with system Hardware vendor for system related issues. Follow up with customers to ensure issue has been resolved.

Implemented FTP server for documentation purpose.

Implemented back up PC for taking regular back up of their important project related files.

Maintain the WSUS Patches update and McAfee Antivirus Compliance in all Assets.

Provide technical support to product development teams, resolve incidents and fulfill requests. Avalon Technologies Pvt Ltd, Chennai. (From Jan 2016 to Jan 2017) Roles and Responsibilities

Managed around 200 Computers in a network for given technical support.

Network troubleshooting and IP configuration.

Troubleshoot and Rectify Hardware Issues in Laptop & Desktops.

Configuring and troubleshooting of mail clients (MS Outlook).

Provide Support in Resolving Networks Problem and troubleshooting of Application issues.

Managed system-wide operating system and software deployments, as well as any related upgrade problems.

Investigated and corrected problems with printers, copiers and other peripheral devices. Academic Projects

Completed project on “Vision Based Robotic System for Military Applications” Courses Completed

Advance Diploma in Computer Hardware & Networking (ADCHN)

MCSE (Microsoft Certified System Engineer 2012R2)

VMware

IT Support Responsibilities

Installation of Windows 7, 8 & 8.1,10

Understanding the Severity Levels and closing the Calls on priority basis to achieve 100% SLA.

Providing Remote desktop support to Employees with various locations.

MS Exchange Outlook & O365 Mail Configuration in MS office.

Creating Users, Groups, and Profiles, implementing Security Policies.

First level support for Client Specific applications (Connectivity and configuration of applications only)

Symantec Antivirus client installation and updating Clients.

Managing Encryption and Decryption for Full system through Symantec Agent. Soft Skills

Good Communication Skill

Quick Learner & Motivated Person

Never Give UP Mind

Academic Qualification

Qualification

Board/ University

Year Of

Passing

Percentage

B.E (ECE)

TJS Engineering College, Kavaraipettai.

2015

70%

DIPLOMA(ECE)

V. Ramakrishna Polytechnic College, Thiruvottiyur. 2012

86%

SSLC

Bharath Matric Higher Secondary School, Ponneri.

2009

82.4%

Personal Details

Father’s Name : G. RAJAGOPAL

Date of Birth : 26-JAN-1994

Gender : Male

Marital Status : Single

Language Known : English, Tamil

Permanent Address : No.34, Irrattai Malai Srinivasan St, Devamma Nagar, Ponneri - 601204.

Declaration

I hereby declared the above given information is true to the best of my knowledge and belief. Date: Yours Truly,

Place: Chennai Naveen Kumar R

Contact this candidate