Office Customer Service

**** ********* **., *******, ** *****·901-***-****/901-***-****·adhd5x@r.postjobfree.com

Linda M. Jefferson

Objective

Desire a position utilizing organizational, interpersonal and communication skills with an opportunity for advancement.

Experience

2001-Present

Shelby County Juvenile Court

Memphis, TN

Principal Court Clerk

Respond to in-person and telephone requests for information from general public, attorneys and other involved parties. Maintain docket calendar and database for Juvenile court. Draft professional court correspondence to facilitate additional services needed during the court hearing. Prepare court orders for probation orders, sentencing information and other actions. Document all exhibits admitted during hearings. Coach new employees on administrative procedures, company policies and performance standards. Perform research to collect and record data. Typing 45 wpm, Microsoft Office proficient, 30 years of clerical experience and 25 years of customer service experience/6 years call center.

United States Census Bureau

June/2010-Aug./2010

U.S Census

Memphis, TN

Enumerator

Visited homes of individuals that did not return the U.S Census survey. Completed surveys in face to face interviews. Returned surveys in a timely manner and attended all training modules and meetings

Education

Dec./2015 Bethel University McKenzie, TN

Graduated: Bachelors of Science: Business Organization

Jan./2017

Graduated: Masters of Science: Conflict Resolution

References

References are available on request.

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